The Latest

  • A tableau of merchandised pink clothes on four center tables and racks near dressing rooms.
    Image attribution tooltip
    Kaarin Vembar/Retail Dive

    Take a look inside H&M’s latest store experience

    A first of its kind for the brand, the Williamsburg, Brooklyn, destination is over 7,000 square feet and community focused.  

  • Three shelves with boxes of files on them, and a robot underneath one shelf
    Image attribution tooltip
    Permission granted by Geek+
    Sponsored by Geek+ Robotics

    Reverse logistics for apparel: Automation does it better

    The reverse logistics process is a time-consuming and costly undertaking for businesses. How can automation address the challenges of reverse logistics?

  • A street lamp and a couple of people to the left of a large corner store with a red "H&M" sign, as others stroll and window shop.
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    Daphne Howland/Retail Dive

    H&M slashes 1,500 jobs in cost-cutting effort

    The fast-fashion retailer's profits have been hit by rising prices and a strong dollar, and expense reductions could save some $190 million each year.

  • Foot Locker's distribution center in Reno, Nevada.
    Image attribution tooltip
    Permission granted by Foot Locker

    Foot Locker opens $40M Nevada distribution center for West Coast

    The facility will serve more than 300 stores and cut shipping times in the region by more than 50%.

  • A person wearing a camo jacket walks by a gray granite storefront that says "kids" in a blue square and "foot locker" in red letters.
    Image attribution tooltip
    Daphne Howland/Retail Dive

    Foot Locker retools C-suite under Mary Dillon

    The retailer brought on another Ulta veteran in Frank Bracken, who is set to become its new COO, while the company’s CFO is headed out. 

  • Image attribution tooltip
    Kendall Davis/Retail Dive

    The Backroom: What holiday looks like from here

    The team sits down to discuss what recent events suggest about this year's unpredictable shopping season.

  • Shoppers pass stores on Black Friday.
    Image attribution tooltip
    Jessica McGowan / Stringer via Getty Images

    NRF: Record 197M consumers shopped from Thanksgiving to Cyber Monday

    Some consumers started shopping earlier than Thanksgiving weekend as retailers kicked off holiday deals in October, the trade group found.

  • A Petco storefront. There is a white van parked outside and a person walking in the store.
    Image attribution tooltip
    Permission granted by Petco

    Petco pushes sales up 4% in Q3

    The retailer reported its 16th consecutive quarter of comparable sales growth, but its net income took a hit during the period.

  • Open computer screen against an orange background showing the Consumerhaus homepage
    Image attribution tooltip
    Courtesy of Consumerhaus

    How a Gen Z-founded digital marketplace is trying to reach coveted young shoppers

    Set to launch in 2023, Consumerhaus has strategies in place aimed at forging deep connections between shoppers and the assortment it sells.

  • A FedEx worker sorts packages being unloaded from a truck on a conveyor belt at the FedEx Oakland Airport sort facility.
    Image attribution tooltip
    Justin Sullivan via Getty Images

    FedEx and launch data-sharing alliance for e-commerce fulfillment

    The logistics giant gains a deeper look into pre-purchase behaviors, while the e-commerce platform gets access to post-purchase insights.

  • Brown paper wrapped gifts with string ties.
    Image attribution tooltip
    Vadym Petrochenko via Getty Images

    Nike, Lululemon are early holiday winners: report

    Prior to Black Friday, both athletics retailers were seeing double-digit spend growth.

  • Four reusable shopping bags
    Image attribution tooltip
    Courtesy of Returnity

    The next frontier in e-commerce packaging: reusable bags and boxes

    Online ordering spiked during the pandemic — and so did the waste it creates. As Cyber Monday approaches, startups are developing ways to offer an alternative.

  • An American Eagle storefront at a mall
    Image attribution tooltip
    Cara Salpini/Retail Dive

    American Eagle Outfitters hints at new men’s sub-brand

    The line will bring “innovation and newness to our men’s business” and prelaunch tests have been encouraging, according to company executives.

  • A glowing white "claire's" sign in lowercase block letters adorns a mall store trimmed in purple and dark blue. Windows signs advertise hair and jewelry specials and ear pierciing.
    Image attribution tooltip
    Courtesy of Claire's

    Claire’s opens shops in Macy’s stores

    Starting this month, the accessories retailer can be found at more than 20 of the department store’s locations, including eight flagships.

  • A handful of people using the escalator at an indoor mall
    Image attribution tooltip
    Kena Betancur / Stringer via Getty Images

    Winners and losers of Black Friday 2022

    With inflation looming, consumers waited until the shopping event to get deals on categories like electronics and sought out financing options such as buy now, pay later.

  • Neil Cole and Derek Hough talking at a store opening event.
    Image attribution tooltip
    John Shearer/WireImage via Getty Images

    Former Iconix Brand CEO convicted of fraud

    A federal prosecutor said founder Neil Cole “cooked the books” at the branding specialist during his tenure. His attorneys suggested they will appeal.  

  • A green, virtual storefront with Lacoste crocodile decorations and virtual products.
    Image attribution tooltip
    Courtesy of Lacoste

    Lacoste launches virtual store with NFT-holder perks

    The partnership with Emperia comes as more retailers and brands look to the metaverse for revenue on digital and physical goods.

  • The Home Depot signage on a storefront entry, with a row of christmas trees in the front.
    Image attribution tooltip
    Justin Sullivan/Getty Images via Getty Images

    How Home Depot uses tech to prepare for a holiday surge

    The final stretch of the year, with its back-to-back holidays and spikes in demand, puts supply chains and IT systems to the test.

  • Person laying back on a couch with a computer and a credit card shopping.
    Image attribution tooltip
    pixdeluxe via Getty Images

    Struggling consumers turned to financing for holiday shopping: report

    Buy now, pay later providers saw increased use during Black Friday, but credit and debit were the top payment methods for online orders.

  • Sephora storefront.
    Image attribution tooltip
    Kaarin Vembar/Retail Dive

    Sephora names Guillaume Motte its next CEO

    Motte, who used to be CEO of the beauty retailer’s Europe and Middle East division, starts in January.

  • Exterior photo of a Ralph Lauren storefront.
    Image attribution tooltip
    Cara Salpini/Retail Dive

    Luxury retailers power through despite strong dollar, shaky economy

    Wealthy consumers are shrugging off inflation and buying high-end goods at higher prices, but that could soften soon.

  • Patagonia demands injunction, damages over Gap fleece designs

    The outdoor gear brand said it has previously warned Gap to stop copying its designs, which even one Gap customer flagged as a “ripoff.”

  • Person sits on a couch shopping on an iPad next to a Christmas tree.
    Image attribution tooltip
    Anchiy via Getty Images

    Cyber Monday spend reaches $11.3B with a surge in BNPL usage: report

    The shopping holiday saw increased demand for electronics and toys, with discounts reaching record highs, according to Adobe Analytics.

  • Two golden Christmas tree balls on wood.
    Image attribution tooltip
    The image by Marco Verch is licensed under CC BY 2.0

    The holiday clues in October retail sales

    Consumers will be relying on credit cards, their savings and heavy discounts in what is shaping up to be an uncertain season for retailers.

  • A screenshot of the Kids Foot Locker virtual Roblox experience.
    Image attribution tooltip
    Courtesy of Kids Foot Locker

    Kids Foot Locker opens House of Play Roblox experience

    The game, which is based on a real store concept, allows users to play mini games and collect tokens to exchange for super-powered sneakers.

  • A Target worker hands a person in a car a Starbucks bag.
    Image attribution tooltip
    Courtesy of Target

    Target expands Starbucks curbside pickup service

    In addition to the partnership, the retailer has been investing in operations and growing its Ulta shop-in-shop locations.