Feeling the holiday supply chain squeeze already?

The brands that expand their data universe to nurture new and existing customer relationships will find themselves in a powerful position this holiday season, through the recession, and beyond.

By Alice Stratton • Sept. 14, 2020

Louis Vuitton, Puma dress up for TikTok Fashion Month

Livestreams, apparel reveals and instructional videos by brands and creators arrive as TikTok works to make its app a fashion hub for young consumers.

By Robert Williams • Sept. 11, 2020

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

EBay to authenticate, cut seller fees for luxury watches

The site’s new features aim to protect customers' funds and verify high-end watches.

By Tatiana Walk-Morris • Sept. 10, 2020

Walmart pilots drone delivery for groceries with Flytrex

The test program will deliver grocery and household items from the retailer's stores to homes in Fayetteville, North Carolina.

By Matt Leonard • Sept. 10, 2020

Fashion rental startup Wardrobe launches nationwide

The peer-to-peer rental company, which is backed by Airbnb co-founder Nate Blecharczyk, partners with local dry cleaners to sanitize items. 

By Tatiana Walk-Morris • Sept. 8, 2020

Instacart jumps into c-store delivery with 7-Eleven partnership

The multi-phased launch is live in 750 stores, with plans to eventually scale to more than 7,000 locations across the country.

By Jeff Wells • Sept. 4, 2020

Turbulence, tech and the retail worker

Employees have faced furloughs and job losses from COVID-19-related store closures and disruption to their jobs from new technologies. 

By Ben Unglesbee • Sept. 3, 2020

PayPal introduces ‘Pay in 4’ installment payment service

The payments behemoth joins a growing list of pay-over-time competitors.

By Tatiana Walk-Morris • Sept. 3, 2020

What the future of TikTok means for retail

Brands should be prepared to pivot their marketing efforts if the platform is banned or acquired. 

By Tatiana Walk-Morris • Sept. 2, 2020

Amazon Prime Air gets FAA clearance for drone delivery on 'highly rural' test range

The company said drones will help realize 30-minute delivery and expects the current model to carry 85% of the products sold on its marketplace.

By Matt Leonard • Sept. 2, 2020

Perfect Corp. adds contactless makeup try-on features

The pandemic has pushed retailers and brands to experiment with AR tools in place of high-touch store experiences. 

By Tatiana Walk-Morris • Sept. 1, 2020

Neiman Marcus replaces Fall Book with digital content campaign

Customers can shop through editorial stories about product inspiration, designer collections and the season's trends via the digital experience.

By Tatiana Walk-Morris • Aug. 31, 2020

David's Bridal partners with Affirm for monthly payment plans

It's the latest in a series of technological initiatives from the wedding retailer, as the pandemic pushes companies to improve their digital offerings.

By Tatiana Walk-Morris • Aug. 31, 2020

Amazon rivals Apple Watch with new mood-sensing wellness wearable

Wearables are a fast-growing category as more people use connected devices for a range of activities such as making contactless payments.

By Robert Williams • Aug. 31, 2020

Amazon Fresh opens first grocery store, mixing smart tech with traditional offerings

Customers can use Amazon Dash Cart technology to avoid the checkout line and employ Alexa to navigate the store. 

By Sam Silverstein • Aug. 27, 2020

Tmall Luxury unveils features to connect brands with Gen Z

The platform is centering a new livestreaming service, Soho Live, on luxury content to help high-end brands connect with young Chinese customers.

By Tatiana Walk-Morris • Aug. 27, 2020

Amazon debuts AR tool for viewing multiple furniture items in one room

The Room Decorator allows customers to virtually style their homes with products from Amazon and its third-party sellers.

By Tatiana Walk-Morris • Aug. 27, 2020

Facebook adds shopping section, expands Instagram checkout

The company also introduced a "live shopping" feature to let merchants livestream a browsing session to potential customers.

By Robert Williams • Aug. 26, 2020

Instacart boosts security for shoppers after breach

In the coming months, the grocery delivery service will expand the use of two-factor authentication to more features within the shopper app. 

By Jessica Dumont • Aug. 25, 2020

Mobile ad spend jumps 71% amid pandemic recovery: study

In-app ad spend on private marketplaces soared 391% during the period, outpacing the strong 52% gain for the mobile web, per PubMatic.

By Robert Williams • Aug. 25, 2020

TikTok unveils first shoppable livestream with Ntwrk

The social video app will let viewers this week buy apparel sporting defiant messages against a possible U.S. ban.

By Robert Williams • Aug. 24, 2020

BJ's Wholesale notches 300% digital growth

The club retailer is expanding its BOPIS and contactless pickup options, and has hired a chief digital officer to help scale the business.

By Tatiana Walk-Morris • Aug. 24, 2020

DoorDash adds grocery delivery to its app as last-mile battle intensifies

The expansion into the booming space by another major firm signals a promotional war to come and increasing pressure on incumbent Instacart. 

By Jeff Wells • Aug. 24, 2020

Sally Beauty, CosmoProf launch accelerator for women-owned brands

Four brands will receive online distribution and a virtual boot camp focused on merchandising, social media, marketing and e-commerce. 

By Tatiana Walk-Morris • Aug. 24, 2020

Amazon to turn former Lord & Taylor flagship into Manhattan tech hub

The deal is part of an initiative that includes investing more than $1.4 billion on its new offices and adding 3,500 jobs.

By Tatiana Walk-Morris • Aug. 20, 2020