Technology: Page
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Sony to cut one-third of electronic unit work force
The company's electronic unit announced multiple store closures in the U.S.
By Kelsey Lindsey • Feb. 26, 2014 -
Mobile payments for travelers to get smoother
MasterCard and Syniverse are piloting mobile payment services aimed at protecting consumers while abroad.
By Daphne Howland • Feb. 26, 2014 -
Explore the Trendline➔
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TrendlineHow artificial intelligence is shaping retail
More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.
By Retail Dive staff -
Huge setback for Bitcoin as exchange collapses
The largest global bitcoin exchange is offline after $350 million was plundered in a two year hack.
By Daphne Howland • Feb. 25, 2014 -
Deep Dive
5 retail labs changing the digital shopping game
These five labs hope to bring customers a completely customizable digital shopping experience.
By Gabriel Salkin • Feb. 24, 2014 -
Amazon expanding uses for its virtual coin
The retailer is now allowing consumers to buy and spend its virtual currency on Android devices.
By Daphne Howland • Feb. 20, 2014 -
Mobile gift cards are a Wonder
A free app from Wonder Technologies allows givers to instantly send gifts from participating retailers with no expiration date.
By Daphne Howland • Feb. 20, 2014 -
Mobile tracking opt-out gets easier for consumers
Mobile location analytics companies now have a platform, SmartStorePrivacy.org, for consumers to easily opt out of location-based services.
By Daphne Howland • Feb. 19, 2014 -
Pressure mounts for eBay to spin off Paypal
Paypal founder Elon Musk and former COO David Sacks tell Forbes they agree with activist Carl Icahn that the platform is better off without eBay.
By Daphne Howland • Feb. 19, 2014 -
Whole Foods to use Square's iPad cash registers, no-line shopping
The move means employees can carry a cash register on their belt, and customers can avoid checkout lines.
By Paul Conley • Feb. 18, 2014 -
Rakuten snags smartphone messaging app company Viber
The Japanese electronics retailer and digital e-commerce giant expands its digital footprint greatly with the acquisition.
By Daphne Howland • Feb. 14, 2014 -
Instagram a handy retail marketing tool
Although it doesn’t get the kind of press that Twitter or its parent, Facebook, do, Instagram is a proven social media venue for getting customers’ attention.
By Daphne Howland • Feb. 14, 2014 -
Phishing attack on HVAC company led to Target breach
The vendor may have skimmed proper protocol against malware by using a free version of a cyber-security program.
By Daphne Howland • Feb. 14, 2014 -
Deep Dive
Has the future of t-commerce finally arrived?
With its shoppable Super Bowl ad, H&M has ushered in a new era of interactive television-based commerce that retailers have been awaiting for decades.
By Daphne Howland • Feb. 13, 2014 -
To catch up on mobile, Staples forgoes responsive design
The retailer is more worried about hanging onto its customers via agile stand-alone mobile apps — for now.
By Daphne Howland • Feb. 13, 2014 -
Kroger buys digital-coupon maker YOU Tech
The purchase turns the supermarket chain into a major player in the fast-growing segment.
By Paul Conley • Feb. 12, 2014 -
Barnes & Noble fires Nook engineers
The move aimed at “rationalizing” its Nook business follows the January lay-off of the vice president of hardware.
By Daphne Howland • Feb. 11, 2014 -
Bitcoin tanks due to worrying glitch
The crypto-currency suffered another setback when its largest exchange suspended customer withdrawals and sent its value crashing.
By Daphne Howland • Feb. 11, 2014 -
Amazon makes point-and-shoot shopping a reality with Flow
The remarkable technology can recognize multiple items at once and add them to an Amazon shopping cart in seconds.
By Daphne Howland • Feb. 7, 2014 -
RetailMeNot's Q4 demonstrates consumers' love for deals
The digital coupon site reports a net revenues increase of 55% compared to the year before, and a healthy portion was thanks to its mobile app.
By Daphne Howland • Feb. 7, 2014 -
Personalizing emails brings more transactions, revenues
A study by Experian Marketing Services shows that consumers respond well to communications tailored to them and their preferences.
By Daphne Howland • Feb. 6, 2014 -
Consumers prefer Facebook when accessing retailers via social media
There isn't a lot of change in how many consumers take advantage of social media login opportunities, and more retailers could jump in if they think it's worth it.
By Daphne Howland • Feb. 5, 2014 -
Rise in mobile payments brings rise in mobile fraud
Retailers, especially smaller retailers, are not taking adequate precautions against mobile payment fraud.
By Daphne Howland • Feb. 5, 2014 -
Top retailers have many mobile-only customers
A third of e-commerce consumers at the top 10 retailers shopped exclusively via phones and tablets in 2013.
By Daphne Howland • Feb. 4, 2014 -
Deep Dive
5 directions retail tech is headed in 2014
It’s not going to be enough to embrace the dazzling advances in technology now available — retailers have to get it right.
By Daphne Howland • Feb. 3, 2014 -
Could facial recognition tech catch on in retail?
A common law enforcement tool can also catch shoplifters, spot celebrities, or just recognize a retailer's biggest fans — sending a text when they arrive.
By Daphne Howland • Feb. 3, 2014
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