'Patent troll' bill falters in Senate committee

Concerns about the proposed law’s effect on legitimate patents helped squash the legislation for this year.

By Daphne Howland • May 23, 2014

Marketers have weak faith in Facebook: report

Despite its apparent ineffectiveness, marketers continue to use the social network in an effort to connect with customers.

By Daphne Howland • May 22, 2014

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

eBay hacked, user information stolen

The online retailer is urging users to change their passwords following a database attack. 

By Kelsey Lindsey • May 21, 2014

Mobile apps no longer just about purchasing

Research is unearthing the importance of effective mobile apps to a brand, and which companies get it right.

By Daphne Howland • May 21, 2014

Report says retailers lack basic data security measures

Microsoft’s Trustworthy Computing unit claims that retailers are leaving themselves open to data breaches.

By Daphne Howland • May 20, 2014

Abercrombie & Fitch dampens CEO compensation, again

Though its CEO’s package is still a rich one, the teen clothing retailer is making it a bit cheaper to oust its chief executive.

By Daphne Howland • May 19, 2014

Are retail drones just pie in the sky?

Turns out Amazon is serious about using drones to speed up fulfillment. But how feasible are they for retailers?

By Daphne Howland • May 19, 2014

Tablet m-commerce may soon outpace phones

But the study found that computers are still largely preferred for online shopping.

By Daphne Howland • May 16, 2014

Pinterest working with retailers to test ads

The social media network doesn’t want its “Promoted Pins” effort to bum out users.

By Daphne Howland • May 16, 2014

Retailers join forces against cyberattacks

Big names in retail are working with law enforcement on measures to avoid breaches and nab crooks.

By Daphne Howland • May 15, 2014

Mobile sales app Boxed poised to disrupt bulk shopping

Younger consumers are losing interest in club-based, bulk-shopping retailers like Costco and Sam’s Club.

By Daphne Howland • May 14, 2014

Instagram beats Facebook in customer interaction

Less brand activity and no filters give retailers a better shot at engagement on Instagram.

By Daphne Howland • May 12, 2014

Apple reportedly buying Beats Electronics

The deal would expand Apple’s reach in headphones and speakers, and includes an attractive ownership of Beats Music. 

By Daphne Howland • May 9, 2014

Retailers fighting for internet neutrality

More than 100 companies signed a letter to the FCC urging against varied pricing for web companies.

By Daphne Howland • May 9, 2014

Mobile sales shoot up in April

Shoppers are increasingly more at ease when completing m-commerce transactions.

By Daphne Howland • May 8, 2014

Texting emerges as key to customer service

Consumers prefer live text help rather than web chats, though they still want to complain on the old-fashioned telephone.

By Daphne Howland • May 8, 2014

Google Now uses mobile and location in a whole new way

Android users can get a reminder that they searched for a particular item when they pass by a store that may have it.

By Daphne Howland • May 7, 2014

PayPal exec out after crazy late-night tweets

After less than two months as the payment company’s strategy director, Rakesh Agrawal is out.

By Daphne Howland • May 6, 2014

PayPal launches fingerprint checkout

Biometrics has arrived for Samsung Galaxy S5 users.

By Daphne Howland • May 6, 2014

New hashtag extends Amazon shopping to Twitter

Shoppers can use the hashtag #AmazonCart to make the product appear in their Amazon shopping carts. 

By Daphne Howland • May 5, 2014

Google expands retail efforts with Rangespan

The new acquisition leverages data to match consumer demand with supply chains and product availability.

By Daphne Howland • May 5, 2014

Nearly half mobile users happy to be pinged, if it's worth it

Promotions, discounts, and info are worthy trades for access to their phones, mobile customers say.

By Daphne Howland • May 1, 2014

Can digital be retail's mortar between the bricks?

Brick-and-mortar retailers have good reason to embrace consumers’ web and mobile activity: It may be what’s driving them to the store.

By Daphne Howland • May 1, 2014

Two Supreme Court rulings likely to deter 'patent trolls'

Companies victimized by entities seeking money for patents now have more of an incentive to fight them in court.

By Daphne Howland • April 30, 2014

Target's new CIO has major tech security credentials

The new hire is part of Target's strategy to recover from a major data breach late last year. 

By Daphne Howland • April 30, 2014