Amazon opens 4-star store in Seattle

The company's fourth location lacks some of the technology of its sister stores but mimics the online experience offline.

By Tatiana Walk-Morris • Aug. 16, 2019

A.C. Moore launches online artist marketplace

The marketplace, powered by Zibbet, will compete with Etsy and Amazon for attention from both sellers and buyers.

By Lisa Rowan • Aug. 16, 2019

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Shopify implements chatbot feature to assist shoppers

The e-commerce company is among the latest to adopt the technology for increased customer engagement. 

By Tatiana Walk-Morris • Aug. 15, 2019

Zippin partners with Brazil’s largest retailer for cashier-less stores

The Amazon Go competitor will put its technology in Ame Go stores throughout the country, which are planned for high-traffic urban areas.

By Lisa Rowan • Aug. 15, 2019

52% of retailers feel ill-prepared to support emerging mobile tech, study says

AI, chatbots and AR/VR are supported by just 9% of retailers, and a lack of integration could hinder customer engagement.

By Robert Williams • Aug. 15, 2019

Macy's draws on Google Cloud for warehouse optimization

The new software, developed in-house, will initially support more than 200 of the retailer's off-price Backstage stores.

By Naomi Eide • Aug. 15, 2019

Study: Shoppers favor AR/VR, subscription services over smart speakers

The adoption rate remains low for voice shopping with just 8% of U.S. consumers trying it, but 23% are considering it for future purchases. 

By Robert Williams • Aug. 15, 2019

StockX reveals details about data breach

The online marketplace says customer financial data was not compromised.

By Lisa Rowan • Aug. 14, 2019

Younique launches AR beauty tool

The direct-to-consumer company, which is partly owned by Coty, introduced facial analysis tech so users can virtually try on cosmetics.

By Kaarin Moore • Aug. 13, 2019

Stein Mart launches ‘renovated’ POS system, mobile app for associates

Employees can offer mobile checkout and check inventory to enhance the customer experience.

By Lisa Rowan • Aug. 13, 2019

Venmo adds instant bank transfer feature

In the coming weeks, users will be able to transfer funds to their bank accounts within minutes for a 1% fee

By Anna Hrushka • Aug. 13, 2019

Amazon applies for waiver with FAA to allow drone delivery

The service would use drones to deliver packages of up to five pounds in 30 minutes or less.

By Matt Leonard • Aug. 12, 2019

Farfetch buys luxury platform New Guards Group for $675M

The move expands the high-end marketplace's capabilities and brings Virgil Abloh's Off-White, already a top seller on its site, into its portfolio.

By Daphne Howland • Aug. 9, 2019

Most back-to-school shoppers plan to buy in-store

For consumers shopping online, though, Amazon and Walmart are the top destinations, according to a new report by Coresight Research.

By Tatiana Walk-Morris • Aug. 9, 2019

Puma puts geotargeted ads on taxis

The campaign centers around the grand opening of the brand's flagship store on Fifth Avenue in New York City. 

By Barry Levine • Aug. 8, 2019

Nike buys data analytics startup Celect to boost DTC sales

Retailers use data from the cloud-based platform to optimize their inventories with hyper-local demand predictions.

By Robert Williams • Aug. 7, 2019

Kmart Australia deploys AR furniture demos in web-based ads

The tech allows consumers to virtually visualize decor and furniture products available at the retailer. 

By Peter Adams • Aug. 6, 2019

Macy’s back-to-school push debuts with Snapchat shopping, TikTok challenge

In its first campaign on the social apps, the retailer aims to appeal to mobile-savvy consumers and drum up user-generated content.

By Robert Williams • Aug. 6, 2019

Amazon Prime members more likely to make in-store purchases

While the e-commerce giant is the top tool for discovering products, offline remains the most popular buying channel, per a new report.

By Tatiana Walk-Morris • Aug. 5, 2019

In-store robots could get smarter with 5G connectivity

Badger Technologies says its advanced network connectivity through AT&T will make robots faster and keep data more secure.

By Jessica Dumont • Aug. 1, 2019

Furniture retailer Aaron's found application nimbleness through centralization

By 2020, the retailer expects to finish a service-oriented architecture that assumes a centralized view of the customer and all transactions.

By Samantha Schwartz • July 31, 2019

Gen Z to shop in-store for the holidays

But most shoppers will rely on a mobile device to help them make purchasing decisions, according to a new survey. 

By Tatiana Walk-Morris • July 31, 2019

Pinterest rolls out browsable catalogs alongside Pins

Fresh efforts to streamline shopping on the platform come as a new report finds it's the most efficient digital channel for retail brands.

By Barry Levine • July 31, 2019

Big tech's hidden DNA hates competition

While the internet gives us much to celebrate, disturbing trends that erode free-market competition are emerging, writes RILA's Brian Dodge.

By Brian Dodge • July 30, 2019

Walmart will pilot 'middle-mile' autonomous delivery in its hometown

The retailer will collaborate with startup Gatik to move goods along a two-mile stretch between a Neighborhood Market store and grocery pickup point.

By Lauren Manning • July 30, 2019