Rent the Runway says its CX efforts are paying off. The financials aren’t as rosy.

The clothing rental company saw active subscriber growth and improved NPS, but reported a net loss of $26.4 million and increased prices for subscriptions.

By Kristen Doerer • Sept. 18, 2025

Pinterest brings ‘where-to-buy’ links to image ads

Available to U.S. advertisers in the coming weeks, the platform found the links drove higher user engagement compared to other campaigns.

By Tatiana Walk-Morris • Sept. 17, 2025

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Journeys remixes ’90s hit for debut of ‘Life on Loud’ brand platform

A reimagining of New Radicals’ “You Get What You Give” includes a music video nodding to renewed interest in mall culture among Gen Z.

By Jessica Hammers • Sept. 17, 2025

Amazon’s Prime Big Deal Days event returns in October

The sale, which marks the company’s kickoff to the holiday shopping season, is scheduled for Oct. 7 and Oct. 8. 

By Kaarin Moore • Sept. 16, 2025

Target doubles new merchandise, expands next-day delivery for the holidays

The mass retailer, which is in the midst of a turnaround, will also bring back its Target Circle Week savings event in October.

By Dani James • Sept. 16, 2025

How J.C. Penney is preparing for the holidays with laugh-out-loud deals

Marketing chief Marisa Thalberg discusses how marketers can engage holiday shoppers amid economic uncertainty.

By Chris Kelly • Sept. 15, 2025

Target goes after fall shoppers with style Instagram relaunch

The retailer will debut a fresh creative vision for @TargetStyle during New York Fashion Week and is rolling out a “Forever Fall” marketing campaign.

By Dani James • Sept. 12, 2025

The Weekly Closeout: Walmart to launch in South Africa and Mary Dillon exits Foot Locker

The big-box retailer will reveal opening dates in October, while the former CEO and other executives departed the sportswear company.

By Retail Dive Staff • Sept. 12, 2025

Chewy wants to make Chewy+ the top pet membership program

“We see this program in line with an Amazon Prime or Costco membership or Walmart+, with similar benefits and similar returns,” CEO Sumit Singh said.

By Bryan Wassel • Sept. 12, 2025

Walgreens dedicates in-store space to party supplies, expands assortment

The drugstore retailer, now under a new owner, is making a play for the market segment following the bankruptcy of Party City. 

By Tatiana Walk-Morris • Sept. 11, 2025

Gen Z pullback could send holiday sales down 5%: PwC

Older generations are cutting back a bit or even spending more, but these younger consumers’ budgets are down nearly a quarter, the firm found.

By Daphne Howland • Sept. 11, 2025

More than half of consumers are wary of AI-powered search: Gartner

While consumers admit artificial intelligence is impacting how they search for products and services, 61% wish they could turn off AI summaries.

By Aaron Baar • Sept. 11, 2025

Ralph Lauren rolls out AI-powered assistant to dole out fashion advice

Ask Ralph can suggest products and offer advice based on prompts like “What should I wear to a concert?” and “How can I style my navy-blue men’s blazer?”

By Bryan Wassel • Sept. 10, 2025

Dollar Tree taps new chief merchandising officer

The retailer's current chief merchant will retire next year and Brent Beebe will be promoted to the role in April. 

By Dani James • Sept. 9, 2025

Walmart deepens collectibles offering with live shopping series

The weekly episodes, in partnership with TalkShopLive and WeTheHobby, will give viewers access to exclusive product drops, giveaways and content.

By Tatiana Walk-Morris • Sept. 9, 2025

Skechers opens first US-based performance store

The 26,000-square-foot store in Miami follows the brand’s opening of locations in Canada, Chile, Belgium and Germany.

By Howard Ruben • Sept. 8, 2025

Amazon integrates Lens visual search with its AI shopping assistant

Lens Live lets customers browse a swipeable product carousel and add items to their cart within the camera view.

By Bryan Wassel • Sept. 8, 2025

Lululemon CEO: ‘We have become too predictable’

The retailer, facing stalled growth in the U.S., is overhauling its design and development process as it looks to bring in more newness, faster.

By Cara Salpini • Sept. 5, 2025

Amazon is cutting legacy users off from this free shipping perk

Prime Invitee, which technically ended a decade ago, allowed users to share free shipping with people outside their household.

By Daphne Howland • Sept. 5, 2025

Nike reframes ‘Just Do It’ as ‘Why Do It?’ to engage next-gen athletes

The brand is working to realign around sports and encourage young athletes in a climate marked by sociopolitical contention and economic pressure.

By Chris Kelly • Sept. 5, 2025

The Weekly Closeout: Skechers deal clears hurdles while Gap eyes store improvement

3G Capital will take the footwear brand private. Meanwhile, Gap Inc. CEO Richard Dickson sees work to do in brick and mortar.

By Retail Dive Staff • Sept. 5, 2025

Gap Inc. bets big on beauty, accessories

At the Goldman Sachs Global Retailing Conference, Gap Inc. CEO Richard Dickson called these high-margin “sleeper categories” that its customers want.

By Daphne Howland • Sept. 4, 2025

Mattel restructures its brand leadership team

The reset includes adding two new roles: chief global brand officer and global head of dolls. 

By Kaarin Moore • Sept. 4, 2025

American Eagle’s celebrity marketing drew outcry — and new customers

The brand defended its controversial ads with Sydney Sweeney, claiming the campaign contributed to “unprecedented” customer acquisition.

By Peter Adams • Sept. 4, 2025

How DSW’s new brand platform showcases the fun of in-person shopping

Created with Crispin, “Let Us Surprise You” celebrates the in-store experience, as the shoe retailer does 70% of its business in person.

By Chris Kelly • Sept. 3, 2025