Operations: Page 83


  • A person speaks at a microphone, surrounded by a group of people. A sign on the right says "Combating retail theft New York City."
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    Courtesy of New York City Mayor's Office
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    NYC focuses on repeat offenders, social services to combat surge in retail theft

    Just 327 serial shoplifters accounted for a third of the more than 22,000 retail theft arrests made in the city last year, officials said.

    By May 18, 2023
  • The exterior of a Walmart store at night
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    Courtesy of Walmart
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    Walmart sales up 7.6% as shoppers hunt for low prices

    Cheap groceries and household goods are drawing in more customers, including higher-income ones, but analysts say few are buying more than that.

    By Nate Delesline III • May 18, 2023
  • A woman puts clothing into an RFID self-checkout kiosk Explore the Trendline
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    Thai Liang Lim via Getty Images
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    Trendline

    How retailers are deploying in-store technology

    Payment systems, self-checkout stations and home visualization tech are just a few of the areas getting attention from retailers as they rethink the store experience.

    By Retail Dive staff
  • People at work in a large warehouse full of boxes.
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    kupicoo via Getty Images
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    Deep Dive

    After last year’s inventory tidal wave, where do retailers go from here?

    Bare shelves are still a recent memory, but many are learning to live on leaner inventories after overstocking in 2022.

    By May 18, 2023
  • Store display of Pacsun Reserve location
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    Courtesy of Pacsun
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    Pacsun’s resale platform opens second store-within-a-store concept

    PS Reserve also debuted a collection of headwear as it opened a space inside one of the retailer's California stores.

    By May 18, 2023
  • AI
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    Userba011d64_201 via Getty Images
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    C-store retailers weigh in on automation, AI and data challenges

    While operators acknowledged these technologies can help with tasks like shift scheduling and assigning duties, some remain hesitant to go full-speed ahead.

    By Brett Dworski • May 18, 2023
  • A person walks into a store with a bright red front and a white target sign, its doors trimmed in red.
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    Daphne Howland/Retail Dive
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    Target sales flat as retailer warns of $500M profit hit

    Consumers stuck to basics in Q1, while the retailer is expecting a significant financial impact due to inventory shrink.

    By Nate Delesline III • May 17, 2023
  • Torrid CFO, COO resigns after 8 months

    Tim Martin is exiting the dual role as the company continues to see changes in its C-suite. 

    By May 17, 2023
  • Outside storefront image of The Home Depot
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    Courtesy of The Home Depot
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    Home Depot misses Q1 expectations, lowers guidance

    The retailer reported one of its largest quarterly comps declines in over a decade, but the company expects improvements in the coming quarters.

    By Nate Delesline III • May 16, 2023
  • Phil Dickinson, Lululemon global creative director
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    Courtesy of Lululemon
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    Lululemon mourns the death of Phil Dickinson

    Dickinson, who arrived at the retailer last year as global creative director, was “nothing short of brilliant,” Chief Product Officer Sun Choe wrote.

    By May 16, 2023
  • Century 21 storefront
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    Permission granted by Century 21
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    Century 21 reopens flagship store in NYC

    The company was an off-price staple for 60 years before the COVID-19 pandemic pushed it into Chapter 11 bankruptcy. 

    By Tatiana Walk-Morris • May 16, 2023
  • Exterior of Wayfair's headquarters in Boston
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    Caroline Jansen/Retail Dive
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    Wayfair improves data analytics to trim last-mile costs

    The online furniture retailer has sharpened its process for determining whether items should be delivered in-house or via third parties.

    By Max Garland • May 16, 2023
  • "Do the right thing" sculpture at the Nike headquarters in 2018
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    Natalie Behring via Getty Images
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    Nike faces lawsuit over greenwashing claims

    A Missouri plaintiff said that 90% of the products Nike advertises as using recycled materials don’t, and that some of the recycled materials themselves are environmentally harmful.

    By May 15, 2023
  • Picture of an At Home storefront.
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    Permission granted by At Home Group
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    At Home completes $200M private placement

    As other companies exit the sector, the retailer says the move will strengthen its financial position and lead to growth opportunities.

    By Nate Delesline III • May 15, 2023
  • The exterior of Fabletics' store at the University of Southern California
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    Permission granted by Kyle Espeleta, on behalf of Fabletics
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    Fabletics opens first on-campus store at the University of Southern California

    The DTC activewear brand said it plans to add USC-branded merchandise to the store this fall.

    By Howard Ruben • May 15, 2023
  • Image of an old fax machine, circa 1980.
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    luoman via Getty Images
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    Deep Dive

    Out of fashion: Apparel manufacturing needs a tech update

    Tied to fax machines and Excel spreadsheets, many companies are resistant to change and slow to adapt to new ways of doing business.

    By Krishna Thakker • May 15, 2023
  • Interior store shot of Bath & Body Works with counters full of products.
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    Courtesy of L Brands
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    Bath & Body Works names Target vet as chief customer officer

    In the newly created role, Cooper will focus on growing the retailer’s customer base as the company moves further off-mall. 

    By Tatiana Walk-Morris • May 15, 2023
  • Trucks pass stacks of empty containers at the Garden City Port Terminal on November 12, 2021 in Garden City, Georgia.
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    Sean Rayford via Getty Images
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    Costco, Walmart join Biden administration’s supply chain data exchange

    Fifty-three companies representing the end-to-end supply chain are now part of the Department of Transportation’s Freight Logistics Optimization Works initiative.

    By Sarah Zimmerman • May 15, 2023
  • Person using a credit card
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    damircudic via Getty Images
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    Sponsored by Cortina

    How retailers can protect their most important KPIs with a curated marketplace model

    By utilizing a modern solution for drop shipping, retailers can quickly and easily add third-party products to their e-commerce sites and online marketplaces

    May 15, 2023
  • A Scotch & Soda storefront in New York City
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    Cara Salpini/Retail Dive
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    Scotch & Soda closes several US stores

    A number of locations across the country have closed and the fashion brand’s parent company Bluestar Alliance appointed a new global president.

    By Dani James • May 12, 2023
  • The Vitamin Shoppe storefront
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    Courtesy of The Vitamin Shoppe
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    Vitamin Shoppe parent going private in $2.6B deal

    CEO Brian Kahn is leading an investor group in a buyout deal following a lackluster first quarter.

    By Nate Delesline III • May 12, 2023
  • A red Burlington storefront says "ladies, mens, kids, baby, home, coats," as clouds billow overhead in a bright blue sky.
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    Daphne Howland/Retail Dive
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    With supply leveling off, the off-price party may be over

    But a return to normal is probably a good thing, according to William Blair analysts.

    By May 12, 2023
  • Nike headquarters
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    Courtesy of Nike
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    Column

    The Weekly Closeout: Shein aims to repurpose excess inventory and Nike adds board member

    The fast-fashion giant wants to use other retailers’ scraps for new clothing. Meanwhile, former Kimberly-Clark executive Maria Henry joined the athletic retailer’s board.

    By Retail Dive Staff • May 12, 2023
  • People walking outside a Sperry shoe store during the day.
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    Jason Squires via Getty Images
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    Wolverine is ‘exploring strategic alternatives’ for Sperry

    CEO Brendan Hoffman said the footwear company needs to focus on its core brands, including Merrell, Saucony and Sweaty Betty.

    By Lara Ewen • May 12, 2023
  • A large cardboard box sits on a welcome mat on the front porch of a house.
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    Courtesy of Amazon
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    E-commerce, packaging demand dips are linked but don’t necessarily signal a wider downturn

    Blaming softer e-commerce sales as the reason for falling demand in corrugated packaging and beyond may be “overblown,” sources say.

    By Katie Pyzyk • May 12, 2023
  • Kanye West at Milk Studios
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    Jonathan Leibson / Stringer via Getty Images
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    Adidas plans to sell some of its Yeezy inventory and donate the money

    CEO Bjørn Gulden said Thursday that burning the $1.3 billion worth of products was not the solution.

    By May 11, 2023