Operations: Page 66


  • FTC
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    Amazon cuts ‘Buy with Prime’ staff

    The relatively small number adds to the tens of thousands already affected by downsizing at the e-commerce giant in the past year or so.

    By Jan. 22, 2024
  • Kirkland’s promotes company veteran to CEO post

    Amid waning furniture sales, the company has tapped insider Amy Sullivan, who has already led a series of transformation efforts at the retailer.

    By Tatiana Walk-Morris • Jan. 22, 2024
  • A woman puts clothing into an RFID self-checkout kiosk Explore the Trendline
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    Thai Liang Lim via Getty Images
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    Trendline

    How retailers are thinking about in-store experience

    Complementary shop-in-shops, age-appropriate experiences and integrated technology are just a few ways retailers are reworking stores to suit shoppers.

    By Retail Dive staff
  • In an aerial view, trucks sit parked in front of a Walmart store on February 21, 2023 in Richmond, California.
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    Justin Sullivan via Getty Images
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    Walmart ups store manager pay to an average $128K, revamps bonus structure

    “The number one driver of job satisfaction is an associate’s manager,” a Walmart executive noted in his announcement.

    By Emilie Shumway • Jan. 22, 2024
  • A "for lease" sign for on a retail store window, with a reflection of a building across the street.
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    Daphne Howland/Retail Dive
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    5 ways the pandemic is still impacting retail

    The disease outbreak is no longer an emergency, but some of the adaptations retailers made during its height endure — for better or worse.

    By Jan. 22, 2024
  • Person handing packages to another person
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    iStock.com/SARINYAPINNGAM

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    Sponsored by Walmart GoLocal

    How to determine if unscheduled delivery is a fit for your business

    With unscheduled delivery you can batch as many as 10-15 orders together and deliver all of them over a period of 3-4 hours.

    By Lucy Tudor-Ralston, Senior Director, Growth, Expansions, and Operations • Jan. 22, 2024
  • Wayfair headquarters in Boston.
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    Permission granted by Wayfair
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    Wayfair lays off 1,650 employees in latest restructuring

    The job cuts, the third round in about 18 months, affect 13% of its global workforce and 19% of its corporate team.

    By Nate Delesline III • Jan. 19, 2024
  • The Honey Pot booth at the 2023 ESSENCE Festival Of Culture in New Orleans.
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    Arturo Holmes via Getty Images
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    The Honey Pot to be acquired

    Through an acquisition with Compass Diversified, the feminine care brand plans to expand into other product categories.

    By Howard Ruben • Jan. 19, 2024
  • Hidden Valley Ranch and Burt's Bees limited-edition lip balm
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    Courtesy of Hidden Valley Ranch
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    The Weekly Closeout: GameStop ditches NFTs while Burt’s Bees teams with Hidden Valley Ranch

    The gaming retailer shuts its NFT marketplace due to regulatory uncertainty, as the beauty brand debuts flavored lip balm for “wing eating season.”

    By Retail Dive Staff • Jan. 19, 2024
  • An Ikea storefront in Singapore taken on May 21, 2010.
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    "IKEA Singapore" by Karl Baron is licensed under CC BY 2.0
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    Ikea to expand plan-and-order stores

    The locations, which also serve as pick-up points for online orders, come as the retailer invests billions into its physical store fleet.

    By Tatiana Walk-Morris • Jan. 19, 2024
  • An exterior corner of a Macy's store.
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    Daphne Howland/Retail Dive
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    Macy’s to cut 3.5% of its workforce, close 5 mall anchors

    The moves come as Tony Spring prepares to take the reins from CEO Jeff Gennette, who said a year ago that store closures were mostly complete.

    By Jan. 18, 2024
  • Five pieces of clothing, with a cardboard box to the right that says "Stitch Fix."
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    Courtesy of Stitch Fix
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    Stitch Fix ends full-time work for stylists, lays off some leads

    The apparel box retailer has kept a tight grip on expenses, but its sales and customer base continue to shrink.

    By Jan. 18, 2024
  • A Target storefront with the company's signature red color scheme and bullseye logo
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    Courtesy of Target
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    Target names Michael Fiddelke chief operating officer

    The retailer also shuffled its merchandising team, splitting up responsibility for discretionary categories and essentials.

    By Nate Delesline III • Jan. 18, 2024
  • A white truck is parked in front of a Lowe's store on a clear, bright day.
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    Daphne Howland/Retail Dive
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    Lowe’s names new EVP of supply chain

    The home improvement retailer promoted company veteran Margi Vagell to take over for the retiring Don Frieson.

    By Alejandra Carranza • Jan. 17, 2024
  • A collection of Hello Bello baby products.
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    Courtesy of Hello Bello
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    Hello Bello names new CEO

    Will Righeimer will lead the Kristen Bell and Dax Shepard-founded baby brand after it was bought out of bankruptcy last month.

    By Jan. 17, 2024
  • Online business payments
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    Sitthiphong via Getty Images
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    Retailers hone in on improving the checkout experience

    Leaders from Wayfair and SSENSE discussed how they are spearheading good CX by emphasizing a smooth digital checkout at NRF 2024.

    By Bryan Wassel • Jan. 17, 2024
  • Exterior of a Pottery Barn store in Bethesda, Maryland
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    Caroline Jansen/Retail Dive
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    Pottery Barn Brands CEO to retire

    Marta Benson will exit in April, and two longtime Williams-Sonoma executives are slated to take over her responsibilities. 

    By Nate Delesline III • Jan. 16, 2024
  • Side by side portraits of two people, both wearing dark clothes and smiling.
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    Courtesy of Gap Inc.
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    LA Clippers exec jumps to Gap Inc.

    Eric Chan is now Gap Inc.’s strategy chief, while former Mattel Chief People Officer Amy Thompson will take that job at the apparel company next week.

    By Jan. 16, 2024
  • Two mattresses displayed in two side-by-side rooms sheltered by curtains.
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    Courtesy of Casper
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    Casper unveils new store concept in California

    An existing Costa Mesa location underwent a refresh to highlight the brand’s top focus points: cooling, support and comfort.

    By Howard Ruben • Jan. 16, 2024
  • An image of a red scooter with a DoorDash bag on it.
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    Permission granted by DoorDash
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    The Vitamin Shoppe, Camping World among retailers added to Doordash

    The fitness and wellness companies are part of a network of more than 100,000 non-restaurant stores across its Marketplace and Drive platforms.

    By Jan. 16, 2024
  • Three smiling tweens hanging out together.
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    Courtesy of Target
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    What it takes to build a private label

    Hint: It's more than poaching from Target’s slam-dunk owned brands operation.

    By Jan. 16, 2024
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    AntonioSolano via Getty Images
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    Sponsored by Facteus

    Retail’s new crystal ball: how transaction data gives you a competitive edge

    The key to seeing where retail is headed — and how your business should adjust — lies in customer transaction data.

    Jan. 16, 2024
  • Construction
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    iStock.com/1933bkk 

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    Sponsored by Bunzl

    5 ways to make your new store opening more efficient

    How can you avoid delays and open new stores faster? We have five tips to reduce waste and streamline your next store opening.

    Jan. 16, 2024
  • External shot of the Showfields store in Miami.
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    Permission granted by Showfields
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    All Showfields stores close

    The company, now in bankruptcy, has showcased DTC brands, which until recently have largely avoided wholesale partnerships or physical retail.

    By Jan. 12, 2024
  • The interior of an Under Armour store in Houston, Texas.
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    Brandon Bell via Getty Images
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    Under Armour taps new chief product officer, head of Americas

    Industry veteran Yassine Saidi will take over product, and Kara Trent will replace David Baxter in the brand’s largest region. 

    By Jan. 12, 2024
  • A CVS pharmacy technician wearing scrubs assists a customer in a store
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    Permission granted by CVS
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    CVS to close some pharmacies inside Target stores

    As part of its realignment strategy, the pharmacy chain said it wants to reduce its store and pharmacy density.

    By Nate Delesline III • Jan. 12, 2024