Operations: Page 138


  • Sally Beauty updates mobile app to offer 2-hour delivery with DoorDash

    CEO Denise Paulonis said that 80% of the beauty retailer's customers engage with it via mobile devices.

    By Tatiana Walk-Morris • May 11, 2022
  • Mashgin cashierless checkout unit
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    Courtesy of Mashgin
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    Self-checkout tech maker Mashgin raises $62.5M

    The company's touchless checkout system doesn't need barcodes and instead uses AI and computer vision to identify products. 

    By Catherine Douglas Moran , Sam Silverstein • May 11, 2022
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • A brick storefront with a DSW sign on it.
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    Courtesy of DSW
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    Shoes.com website trades hands again, this time to DSW owner

    The domain has been bought and sold by industry players the past two decades, with Walmart and a private equity firm among its most recent owners.

    By May 10, 2022
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    Don Arnold via Getty Images
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    Deep Dive

    Buy now, pay later players' losses grow as costs soar

    BNPL providers are paying a hefty price to keep up with surging consumer demand for their financing services, spending large sums to add new tech and more employees. 

    By Jonathan Berr • May 10, 2022
  • An Ikea storefront in Singapore taken on May 21, 2010.
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    "IKEA Singapore" by Karl Baron is licensed under CC BY 2.0
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    Ikea to invest more than $3B in stores

    Ikea's largest franchisee, Ingka Group, will work to update its physical locations across 32 markets to support the retailer's online operations.

    By May 10, 2022
  • A Reebok storefront in New York City
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    Cara Salpini/Retail Dive
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    Deep Dive

    For future growth, Reebok is looking to its past

    A new owner could be an opportunity for the brand to reclaim some of its previous clout. But it's been a long time since Reebok's prime.

    By May 10, 2022
  • store front of Party City
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    Daphne Howland/Retail Dive
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    Party City misses estimates, sees more helium pain ahead

    Sales and profits suffered as consumers reacted to omicron, inflation, war and the end of government stimulus measures.

    By May 9, 2022
  • Neiman Marcus store in Friendship Heights, Maryland
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    Daphne Howland/Retail Dive
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    Neiman Marcus Group expands paid parental leave

    In a tight labor market, companies are finding ways, beyond wage hikes, to attract and keep talent. Workers are aware of their struggle.

    By May 9, 2022
  • Best Buy expands into new categories.
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    Courtesy of Best Buy
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    Best Buy expands in-store assortment of beauty and e-transportation products

    Furniture is also playing a bigger role at the electronics giant after its acquisition of DTC brand Yardbird in November last year.

    By Tatiana Walk-Morris • May 9, 2022
  • The arms of a person wearing a striped shirt can be seen taking an envelope out of a box filled with clothes.
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    Courtesy of Stitch Fix
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    Deep Dive

    Stitch Fix to stylists: 'Take ownership of the disappointment, no matter the role the data played'

    Is the apparel e-retailer a tech company? Or not?

    By May 9, 2022
  • A red sign with a white logo and the words "under armour" in white capital letters hangs from an iron post.
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    Daphne Howland/Retail Dive
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    Under Armour expects protracted supply chain challenges to temper sales

    The sportswear brand has been strategically canceling orders as COVID-19 disrupts China and delays and capacity shortfalls persist. 

    By May 6, 2022
  • Adidas store in Shanghai
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    Courtesy of Adidas
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    Adidas aims to fill the Nike gap at Foot Locker with expanded partnership

    The new deal makes Foot Locker the "lead partner" for Adidas' basketball offerings and is expected to generate $2 billion in sales by 2025.

    By May 6, 2022
  • Deliverr network sort center located in Los Angeles metro area. Photos courtesy of Shopify.
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    Permission granted by Shopify
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    Shopify buys Deliverr for $2.1B to accelerate fulfillment network expansion

    The planned acquisition is a new step in Shopify's bid to build an end-to-end logistics platform. 

    By Max Garland • May 6, 2022
  • Reception area of Lego digital Copenhagen office
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    Courtesy of ©2022 The LEGO Group.
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    Lego Group to triple size of digital team

    The toy maker is expanding its digital efforts in what it is calling "one of the single largest investments the Lego Group will make in a generation."

    By Dani James • May 5, 2022
  • Exterior shot of a Target store with a closeup on the Target logo.
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    Daphne Howland/Retail Dive
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    Target focuses on customer experience, supply chain in latest leadership shuffle

    The mass merchant is operating from a position of strength, but is also likely realizing it must look harder for growth opportunities.

    By May 5, 2022
  • Wayfair's net loss nears $320M as CFO prepares to exit

    Michael Fleisher held the chief finance spot for eight years and will be succeeded by Kate Gulliver, who is the retailer's chief people officer.

    By May 5, 2022
  • Savage x Fenty store opening in Las Vegas.
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    Courtesy of Savage x Fenty
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    Savage X Fenty plans 6 more stores

    The lingerie brand opened its first store in January, followed by four others. Now, the company plans to more than double that footprint.

    By May 5, 2022
  • Walgreens revamps its app.
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    Courtesy of Walgreens
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    Walgreens fills out executive team for retail

    The company named a new chief marketing officer, chief merchant and chief product officer, all of whom will report to Chief Customer Officer Tracey Brown. 

    By May 5, 2022
  • Hand pushing on a light purple memory foam pillow
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    Courtesy of Purple
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    Purple names new COO

    Eric Haynor, who has 30 years of supply chain management experience, replaces John Legg, who exited the position in April.

    By May 4, 2022
  • An interior shot of the massive American Dream mall, with a fountain in the middle that is surrounded by layers of pink, purple and yellow flowers.
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    Courtesy of Triple Five Worldwide
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    American Dream lost $60M last year

    On top of the pandemic's challenges, the sprawling, experience-rich, debt-ridden mall has been beset by several delays and mishaps.

    By May 4, 2022
  • Office Depot storefront
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    "Office Depot" by Rusty Clark is licensed under CC BY 2.0
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    Office Depot owner close to decision on sale of retail business as revenue falls

    Sycamore Partners and an unnamed suitor have offered to buy the retailer as consumer-facing office supplies specialists wrestle with declining demand.

    By May 4, 2022
  • Amazon signed a lease at the Water Garden for new tech and corporate jobs.
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    Courtesy of Amazon
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    Amazon to hire more tech, corporate workers in California hubs

    While the company is expanding its tech hubs in the state, it is grappling with overstaffing in its fulfillment network. 

    By Tatiana Walk-Morris • May 4, 2022
  • Torrid names new CEO

    The former chief executive of Belk, Lisa Harper, is now in the top spot. Previous CEO Liz Muñoz was named the company's chief creative officer. 

    By May 4, 2022
  • Amazon truck loaded for Prime Day.
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    Courtesy of Amazon
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    Amazon hit with $6B in costs as it grapples with excess labor, warehouse inefficiencies

    The company's fulfillment network "quickly transitioned from being understaffed to being overstaffed" in Q1, CFO Brian Olsavsky said.

    By Max Garland • May 4, 2022
  • Reebok, Macy's expand partnership
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    Courtesy of Authentic Brands Group
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    Macy's to broaden Reebok apparel assortment in expanded deal

    The department store will offer a deeper selection of Reebok products and will receive exclusives from the athletics brand.

    By May 3, 2022