Operations: Page 13


  • ThredUp cleanout bag.
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    Courtesy of ThredUp
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    ThredUp overhauls resale service, slashes fees

    The recommerce company is taking an open-source approach, eliminating fees for branded resale shops and broadening access to its partner network.

    By Tatiana Walk-Morris • May 14, 2025
  • Touchland hand sanitizers in various colors laid out in rows
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    Courtesy of Touchland
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    Church & Dwight acquires Touchland for $880M

    The hand sanitizer brand, founded in 2018, has expanded its distribution to major retailers including Target, Ulta and Urban Outfitters.

    By Howard Ruben • May 14, 2025
  • A Target employee completes an in-store checkout purchase and hands a customer a receipt. Explore the Trendline
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    Permission granted by Target
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    Trendline

    The state of retail operations

    Daily operations have changed tremendously over the past few years, as retailers re-examine topics including shrink and pricing. 

    By Retail Dive staff
  • An American Eagle storefront at a mall
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    Cara Salpini/Retail Dive
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    American Eagle Outfitters pulls guidance, writes down $75M in inventory

    The preliminary Q1 results also revealed a 5% revenue decline and steep operating losses.

    By Dani James • May 14, 2025
  • Person in athletic gray shorts and tights holds a dumbell weight while looking at TV
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    Courtesy of Peloton
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    Peloton revenue slides 13% in Q3

    Still, executives touted that the connected fitness company performed above the high end of its guidance range as it narrowed losses in the period.

    By May 14, 2025
  • Dozens of packages are lined up along a Manhattan street as a FedEx truck makes deliveries on December 6, 2021 in New York City.
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    Spencer Platt/Getty Images via Getty Images
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    FedEx, Amazon strike large-package delivery deal

    The agreement comes nearly six years after FedEx let its Express and Ground shipping contracts with the e-commerce giant expire.

    By Max Garland • May 14, 2025
  • Inside of a Walmart distribution center
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    Courtesy of Walmart
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    Walmart touts savings from continued automation efforts

    The retailer predicts it will slash costs by more than 30% at its high-tech facilities by year's end, one executive said. 

    By Philip Neuffer • May 14, 2025
  • Shot of Chewy website with product listings
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    Joe Raedle via Getty Images
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    Chewy CFO to exit

    David Reeder’s departure comes after the company reported rising sales and active customer figures for 2024.

    By Grace Noto • May 14, 2025
  • The interior of an Under Armour store in Houston, Texas.
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    Brandon Bell via Getty Images
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    Under Armour nears the end of SKU reduction, turns focus to premium products

    The athletics retailer hopes to position its assortment as a higher-end offering, including through a $140 backpack.

    By May 13, 2025
  • Two people running in On Cloudneo shoes
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    Courtesy of On
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    On is raising some prices, but it isn’t because of tariffs

    The athletics company saw net sales increase 43% and plans to increase pricing to further differentiate itself as a premium brand in the market.

    By Dani James • May 13, 2025
  • Gray clouds over a Kohl's store, with an entrance to Sephora.
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    Daphne Howland/Retail Dive
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    Kohl’s paperwork reveals board member left due to governing concerns, lack of transparency

    Emails show that Christine Day resigned from her board role due to a disagreement with the company — a disparity from a previous SEC filing. 

    By May 13, 2025
  • An assortment of Blueland's cleaning products that will be available at Target
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    Courtesy of Blueland
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    Eco-friendly cleaning product company Blueland arrives in over 1,800 Target stores

    The company is bringing nine plastic-free products and exclusive scents to the mass merchant’s stores and website.

    By Tatiana Walk-Morris • May 13, 2025
  • A Bed Bath & Beyond label scar is seen on a beige storefront with a blue sky.
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    Nate Delesline III/Retail Dive
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    Beyond to acquire Kirkland’s IP for $5M — and plans to license it back

    Kirkland’s will run stores for both retailers while Beyond will be able to appoint directors to Kirkland’s board.

    By Dani James • May 12, 2025
  • A person goes live on TikTok for QVC Group
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    Courtesy of QVC Group
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    QVC CEO: Our consumers are ‘heavily distracted by current events’

    The company, which is working to become a live social shopping company, reported a 10% revenue drop in Q1 and swung to a loss. 

    By May 12, 2025
  • A mall store with a "JC Penney" banner in white letters on a wood-paneled background.
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    Daphne Howland/Retail Dive
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    J.C. Penney swings to a loss

    Last year’s sales declines and steep net loss put the retailer at the bottom of the struggling department store sector, an analyst said.

    By May 12, 2025
  • Barbie dolls are seen at a Target store on October 25, 2021 in Houston, Texas.
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    Brandon Bell via Getty Images
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    Mattel names CFO amid tariff pressure

    The leadership change comes as the California-based toymaker lands squarely in the crosshairs of President Donald Trump’s tariff push.

    By Maura Webber Sadovi • May 12, 2025
  • Treasury Secretary Scott Bessent appears before the House Financial Services Committee on May 7, 2025, in Washington, D.C.
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    Pete Marovich via Getty Images
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    US, China agree to reduce tariff rates for 90 days

    By Wednesday, the two countries will charge 10% baseline duties and remove certain retaliatory levies that pushed rates over 100%.

    By Philip Neuffer • May 12, 2025
  • A cake on a white cake stand against a mint green wall. A bowl of lemon slices is positioned in front.
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    Courtesy of Michaels
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    Michaels deepens assortment of baking and entertaining products

    The launch of over 700 items comes as the craft retailer works to capture share left behind in the wake of the Party City and Joann bankruptcies.

    By Howard Ruben • May 12, 2025
  • People walking down the street.
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    Daphne Howland/Retail Dive
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    Why retail’s e-commerce disruption era is over

    Brick-and-mortar stores drive the vast majority of core retail sales, and that won’t change any time soon, according to a report from commercial real estate firm Colliers.

    By May 12, 2025
  • Closeup of an entrance to a department store.
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    Permission granted by Liza Amlani, Retail Strategy Group
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    Column

    The Weekly Closeout: Hudson’s Bay lands ‘several’ bids and Trump threatens Mattel with tariffs

    None of the Canadian retailer’s bids are from insiders. Meanwhile, the president responded to the toy brand's statements on diversifying its supply chain.

    By Retail Dive Staff • May 9, 2025
  • Exterior of an Allbirds store in Washington, D.C.'s Georgetown neighborhood
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    Caroline Jansen/Retail Dive
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    Despite 18% sales drop, Allbirds says it could return to top-line growth in Q4

    The footwear brand’s new product lineup is set to hit shelves this fall and a refreshed store concept at one location is leading to higher sales.

    By May 9, 2025
  • A Target employee completes an in-store checkout purchase and hands a customer a receipt.
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    Permission granted by Target
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    One year later, Target calls express self-checkout a success

    The retailer’s self-checkout limits led to shorter transaction times and more customers choosing staffed registers.

    By Bryan Wassel • May 9, 2025
  • People milling about in front of a store, with trees on each side.
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    Daphne Howland/Retail Dive
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    REI Union’s successful ‘Vote No’ campaign leaves 3 board seats empty

    The outdoor category has faltered with the end of its pandemic boom, and the retailer reported a 2024 net sales decline, though losses narrowed.

    By May 9, 2025
  • An illuminated Mattress Firm storefront at night.
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    Courtesy of Mattress Firm
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    Mattress Firm taps AI platform to improve inventory flow

    Using Invent.ai technology, the retailer will aim to upgrade demand forecasting and distribution center replenishment.

    By Kelly Stroh • May 8, 2025
  • A white car is parked in front of a store, in a space toward the left.
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    Daphne Howland/Retail Dive
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    Warby Parker posts first quarterly net profit since going public

    The brand is working to mitigate tariff impacts, but has already had to raise prices on some lenses and accessories.

    By Dani James • May 8, 2025
  • A Crocs storefront
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    Cara Salpini/Retail Dive
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    Crocs yanks guidance, citing trade uncertainty

    The company recently joined with other footwear brands to urge the Trump administration to exempt the category from tariffs.

    By May 8, 2025