Operations: Page 128


  • Exterior of a Conn's store
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    Courtesy of Conn's
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    Conn’s CEO exits after just over a year

    Former CEO Norman Miller took on the role of interim chief executive following the departure of Chandra Holt, who joined the retailer last year from Walmart.

    By Oct. 18, 2022
  • In front of an orange circle against a peach background, a pair of hands is seen cradling a mobile phone. The text reads "Shein Exchange, Where Pre-Loved Gets Re-Loved."
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    Courtesy of Shein
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    Shein jumps into resale

    The fast-fashion site has launched a way for its U.S. customers to buy and sell secondhand items via its mobile app.

    By Oct. 17, 2022
  • Trendline

    Gen Z and the next-generation consumer

    If there's anything retailers want more than financial stability right now, it's to understand Gen Z. 

    By Retail Dive staff
  • A black-and-white photo shows four black garments on hangers on the left, and four white garments to the right, with one black-and-white garment separating them in the middle.
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    Courtesy of Goat Group
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    Goat Group agrees to buy streetwear marketplace Grailed

    The sneaker resale site is chasing growth after evolving into a hub of secondhand and new fashion, including apparel and accessories.

    By Oct. 17, 2022
  • After years of litigation, Toys R Us’ creditors reach resolution with former execs

    A judge approved a settlement in a lawsuit brought by suppliers and others the toy retailer owed money to when it collapsed in bankruptcy. 

    By Oct. 17, 2022
  • Bonobos storefront
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    Courtesy of Bonobos
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    Bonobos appoints new CEO

    John Hutchison held leadership positions at The North Face, Nike and TRX. He fills the role Micky Onvural exited in January.

    By Tatiana Walk-Morris • Oct. 17, 2022
  • A brown-brick facade with a white "Kohl's" sign decorates a cream-colored building and main entrance of a store, with small trees in the foreground.
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    Courtesy of Kohl's
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    Deep Dive

    Is Kohl’s ready for a change?

    Activists are at it again, pushing the department store to improve its results. But some observers say it must do more than shake up its board.

    By Oct. 17, 2022
  • Man looking at selection of suits and blazers
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    Getty Images
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    Sponsored by Orckestra (powered by mdf commerce)

    Is your OMS working for you?

    As ecommerce continues to grow and processes get even more complex, there is a need for an OMS that can model logistic activities and handle the operational intricacies of the various stores and warehouses.

    By Frank Kouretas, Chief Product Officer and Jean-Walter Guillery, Director of Product, Omnichannel at Orckestra (powered by mdf commerce) • Oct. 17, 2022
  • Mattress Firm storefront.
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    Permission granted by Mattress Firm
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    Column

    The Weekly Closeout: Lacoste names deputy CEO and Mattress Firm is (still) mulling an IPO

    Catherine Spindler was most recently the company’s chief brand officer, while the mattress company’s owner is still figuring out what to do with it.

    By Retail Dive Staff • Oct. 14, 2022
  • Interior shot of the Vuori flagship store in NYC.
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    Courtesy of Vuori
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    Vuori opens flagship store in NYC

    The SoHo store is the activewear brand’s largest location, and comes on the heels of its first store in London. 

    By Tatiana Walk-Morris • Oct. 14, 2022
  • Levi's
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    "Levi's 506 jeans" by M62 is licensed under CC BY 2.0
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    Levi’s sees jump in supplier violations, points to wage payment challenges

    The retailer terminated two supplier relationships for noncompliance after it found zero-tolerance violations, per its annual sustainability report.

    By Max Garland • Oct. 14, 2022
  • Victoria's Secret fragrance
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    Daphne Howland/Retail Dive
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    Victoria’s Secret aims for $7.4B in revenue with focus on core merchandise and international expansion

    The intimates giant will take back market share from DTC rivals thanks in part to its dramatic marketing pivot, CEO Martin Waters said Thursday.

    By Oct. 13, 2022
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    Courtesy of Burrow
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    Burrow expands to Canada

    The DTC furniture brand will ship products to customers from its Toronto-area warehouse.

    By Tatiana Walk-Morris • Oct. 13, 2022
  • A tree branch frames a Kohl's store on a sunny day.
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    "Kohl's" by Mike Mozart is licensed under CC BY 2.0
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    Activist investor pushes Kohl’s for board refresh

    Macellum Advisors is once again agitating for changes to the retailer’s board, including an ouster of its chairman and other longtime board leadership.

    By Oct. 13, 2022
  • Comfortable seating on a rug in the middle of a sparsely merchandised Foot Locker store, where the interior is dominated by muted grays.
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    Courtesy of Businesswire
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    Does Nike need Foot Locker back in the game?

    The brand downsized its relationship with the shoe retailer as it chased DTC sales. Now it faces an inventory glut of epic proportions.

    By Oct. 13, 2022
  • Gopuff
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    Courtesy of Gopuff
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    Gopuff raises delivery subscription monthly fee for the first time

    The increased fee will begin on subscribers’ next renewal dates and brings its delivery subscription cost closer to its competitors.

    By Brett Dworski • Updated Oct. 14, 2022
  • A group of labor organizers demand better pay and working conditions in front of an Amazon warehouse.
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    Courtesy of Warehouse Workers for Justice
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    Amid Amazon’s Prime sale, workers stage walkout at key Illinois facility

    Amazon downplayed the action in Joliet led by the Warehouse Workers for Justice, which is demanding better working conditions and $25 hourly pay.

    By Oct. 12, 2022
  • View inside the store during SHEIN X Art Discovery Project
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    Presley Ann via Getty Images
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    Fast-fashion giant Shein aims to cut emissions 25% by 2030

    The online retailer will work with hundreds of its suppliers to implement greener practices.

    By Kate Magill • Oct. 12, 2022
  • A cargo ship moves towards the Bayonne Bridge as it heads into port on October 13, 2021 in Bayonne, New Jersey.
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    Getty Images
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    As retailers manage excess inventory, import levels are falling

    By the end of 2022, U.S. imports could fall to their lowest level in almost two years, according to the National Retail Federation and Hackett Associates.

    By Tatiana Walk-Morris • Oct. 11, 2022
  • The mall entrance of a brightly light "Forever 21" store.
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    "Forever 21" by Mike Mozart is licensed under CC BY 2.0
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    Forever 21 plots 14 new stores

    The fast-fashion retailer is facing new competition from resale and even faster brands like Shein, but remains a Gen Z favorite.

    By Oct. 11, 2022
  • A red Levi's tab sign against a bright blue sky.
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    Daphne Howland/Retail Dive
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    Levi’s slashing prices, cutting Q1 orders by 25% amid inventory deluge

    With inventory rising all year, including a 43% surge in Q3, the denim maker is taking drastic measures to get back to normal by Q2 next year.

    By Oct. 11, 2022
  • A Hydro Flask water bottle.
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    "Hydro Flask" by Tony Webster is licensed under CC BY 2.0
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    Bed Bath & Beyond supplier ‘highly encouraged’ by retailer’s turnaround efforts

    Helen of Troy, the seller of brands including OXO and Hydro Flask, had decreased its business with the struggling home goods chain.

    By Kate Magill • Oct. 11, 2022
  • Walmart announces Carrier Pickup by FedEx.
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    Courtesy of Walmart
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    Walmart laying off 1,500 at Atlanta-area fulfillment center

    The retail giant joins rival Amazon in scaling back warehouse capacity as e-commerce growth has leveled off in the late-pandemic era.

    By Oct. 10, 2022
  • A FedEx worker makes a delivery on September 16, 2022 in Miami Beach, Florida.
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    Joe Raedle/Getty Images via Getty Images
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    FedEx Ground to lower peak season volume forecasts

    The logistics giant predicts it will handle a lower number of shipments over the holidays as retailers grapple with a "fluid and challenging economic environment."

    By Max Garland • Oct. 10, 2022
  • Two people open flower shop
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    Getty Images
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    Small business rent delinquency trends improving: survey

    Small retailers appear to be recovering from the depths of the COVID-19 pandemic downturn, but nearly a third still can’t pay rent.

    By Tatiana Walk-Morris • Oct. 10, 2022
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    Getty Images
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    Deep Dive

    A trip through holidays past and future shows COVID-19’s lasting impact on the season

    Masks, distancing, curbside, October sales, out-of-stocks, inflation — the holidays have been evolving rapidly since the pandemic started. What changes are here to stay?

    By Oct. 10, 2022