UPS, Overstock to launch returns pilot program

The initiative is one of several pilots the delivery giant is running as part of its planned logistics-as-a-service offering.

By Max Garland • Nov. 7, 2022

What do today’s customers expect from in-store retail?

Discover what consumers expect from physical retail spaces as shoppers return to the in-store experience.

Nov. 7, 2022

Explore the Trendline➔

Gen Z and millennials

If there's anything retailers want more than financial stability right now, it's to understand Gen Z. 

By Retail Dive staff

The majority of online shoppers are anonymous — retailers need a new strategy for conversion

Despite these barriers, analyzing the micro-behaviors of anonymous consumers in real-time can allow retailers to enhance the customer experience and drive conversions. 

Nov. 7, 2022

Zulily leads sales declines at Qurate (again)

Revenue was down 39% at the struggling e-commerce site, while sales were also down at the company’s flagship television retail banners. 

By Ben Unglesbee • Nov. 4, 2022

Lowe’s sells Canadian business to Sycamore Partners for $400M

The unit includes 450 corporate and independent affiliate dealer stores under the banners Rona, Lowe's Canada, Reno-Depot and Dick's Lumber.

By Caroline Jansen • Nov. 4, 2022

The Weekly Closeout: DSW bets on shoe repair and Under Armour finally addresses athleisure

Shoppers can drop off their worn shoes at the footwear retailer’s stores. And the athletics brand is broadening its assortment.

By Retail Dive Staff • Nov. 4, 2022

Rothy’s taps Old Navy CMO for chief marketer role as it builds out C-suite

Jamie Gersch will take on the position while another Gap Inc. veteran, Heather Archibald, joins as chief product and merchandising officer.

By Cara Salpini • Nov. 4, 2022

Glossier opens new stores in Philadelphia, Brooklyn

In 2022 alone, the brand has replaced its founder and former CEO, established a relationship with Sephora and cut its employee headcount twice.

By Tatiana Walk-Morris • Nov. 4, 2022

Amazon expands freeze in corporate hiring until next year

The e-commerce giant is tightening its belt further after pausing hiring in its retail operations last month.

By Daphne Howland • Nov. 4, 2022

StockX lays off about 80 more employees

The sneaker marketplace said the economy is a factor in laying off 80 employees, but the space is also roiled by Adidas’s move to cut ties with Ye.

By Daphne Howland • Nov. 3, 2022

Under Armour ekes out 1.8% growth in tough apparel market

Results came in better than feared as the sports apparel seller wrestles with rising inventory and a volatile economy. 

By Ben Unglesbee • Nov. 3, 2022

How Macy’s has managed to avoid inventory glut

Chief Supply Chain Officer Dennis Mullahy outlines the retailer's approach to inventory management heading into peak season.

By Kate Magill • Nov. 3, 2022

Bed Bath & Beyond’s chief customer and technology officer resigns

Rafeh Masood, set to depart Dec. 2, marks the latest in a string of executive changes at the struggling retailer.

By Caroline Jansen • Nov. 2, 2022

Bath & Body Works taps Unilever exec as CEO

Gina Boswell has more than 30 years of executive experience, mostly in the personal care and beauty industries.

By Daphne Howland • Nov. 2, 2022

J.C. Penney drags down owner Simon Property Group in Q3

Some analysts would like to see the mall REIT provide more details about the retailers it owns, given the volatility they’ve introduced to its business.

By Daphne Howland • Nov. 2, 2022

Amazon launches cash advance program for merchants

Sellers can access capital from $500 up to $10 million, while payment is based on a fixed percentage of their gross merchandise sales. 

By Tatiana Walk-Morris • Nov. 2, 2022

FedEx preps for moderate peak season with space to add new customers

The company will continue to onboard during the holidays thanks to “a little flex in the network," Chief Customer Officer Brie Carere said.

By Max Garland • Nov. 2, 2022

Dollar General boosts toy offering

The retailer worked with vendors to introduce new products — most priced at $10 or less — as consumers search for bargains this holiday season. 

By Tatiana Walk-Morris • Nov. 2, 2022

BuyBuy Baby introduces first private label

The launch comes as Bed Bath & Beyond moves away from owned brands in favor of national labels.

By Caroline Jansen • Nov. 1, 2022

Away CFO steps into president role

The direct-to-consumer luggage company didn’t say who would replace Catherine Dunleavy as financial chief.

By Daphne Howland • Nov. 1, 2022

Walmart, Popable offer short-term store leases to small businesses

Brands can sign up for leases ranging from one month to a year, and they also have the option of entering into a longer-term contract.

By Tatiana Walk-Morris • Nov. 1, 2022

New Dollar General CEO takes the reins

Jeff Owen has moved into the chief spot, after serving as COO since 2019, and taken a seat on the board as Todd Vasos prepares to retire.

By Ben Unglesbee • Nov. 1, 2022

Ross opens another 40 stores as footprint tops 2K locations

The off-price retailer is sticking to its expansion plans as its customer comes under pressure from inflation. 

By Ben Unglesbee • Oct. 31, 2022

Small retailers again struggling to pay rent

More shop owners are having trouble, a reversal from last month and a return to July’s higher delinquency rate, according to an Alignable report.

By Daphne Howland • Oct. 31, 2022

Bed Bath & Beyond reviewing data breach

The home goods retailer doesn’t believe sensitive or personal data was accessed by the third party.

By Caroline Jansen • Oct. 31, 2022