New software targets in-store social media interactions

The maker of a new digital software program says it can up conversions from shoppers' in-store social media interactions. 

By Karen Talley • Dec. 10, 2014

'Bots' fraud will cause $6 billion loss in digital advertising next year

"Bots," automated applications that mimic people and take money away from brands, will pull away $6.3 million from advertisers next year, a new study says.

By Karen Talley • Dec. 9, 2014

Explore the Trendline➔

Top 5 stories from Retail Dive

From Target’s path forward under a new CEO to the retailers most vulnerable to bankruptcy, here’s a look at the stories shaping the industry.

By Retail Dive staff

How to Create a Wave of Engagement Using Customer Data

Sponsored by: SurfStitch, a top Australian surf and apparel retailer and winner of the 2014 ORIAS Best Pure Play Online award, leverages product, purchase, and customer data, imported by Windsor Circle, to engage customers at all areas of the customer lifecycle. In their first six months wit...

Dec. 9, 2014

Worldwide media ad sales to slow next year

With overall ad spending slowing in the U.S., digital is looking strong and may even change the advertising landscape.

By Karen Talley • Dec. 8, 2014

9 biggest retail blunders of 2014

From offensive apparel to merchandise shortages, there are just some things you can’t blame on the weather or the economy.

By Daphne Howland • Dec. 8, 2014

Spending on digital advertising projected to surpass TV by 2017

In a sea of change that shows how powerful the web has become, advertisers will be spending more through digital avenues than they do on TV ads by 2017.

By Karen Talley • Dec. 8, 2014

Yahoo making major strides in mobile advertising

Yahoo is poised to become the number three player in mobile advertising, with its share of market expected to top Twitter next year. 

By Karen Talley • Dec. 8, 2014

Pop-ups expected to bring in $2B this holiday season

New research finds that pop-ups are attracting consumers who want seasonal, unique, and local products.

By Daphne Howland • Dec. 8, 2014

Gap losing global CMO

Gap, which got a kick start from marketing chief Seth Farbman, is now going to have to soldier on without him.

By Karen Talley • Dec. 4, 2014

Soon, retail holiday specials may not be so special

Shipping deals and price pressures can easily shape consumer expectations beyond the holidays.

By Daphne Howland • Dec. 4, 2014

Brick-and-mortar among Cyber Monday winners

The record-smashing sales of Cyber Monday favored retailers providing omnichannel services, including in-store pickup.

By Daphne Howland • Dec. 4, 2014

Amazon adds food takeout, delivery to local services

The e-retail giant is quietly launching a resource of local services that could also include travel.

By Daphne Howland • Dec. 4, 2014

The New Black Friday: What the early numbers say about retail's big weekend

From sales to online traffic, retail observers can learn a lot from recent numbers behind this year's Black Friday and Cyber Monday. 

By Kelsey Lindsey • Dec. 3, 2014

L.L. Bean, Amazon, Saks most responsive Black Friday weekend

It was a mixed bag at retailers' call centers over the Black Friday weekend.

By Karen Talley • Dec. 3, 2014

Simon Property Group and eBay create 'connected mall'

EBay and mall manager Simon Property Group have rolled out a digital directory aimed at upping the shopping experience.

By Karen Talley • Dec. 3, 2014

One Kings Lane loses merchandising exec at inopportune time

For one online retailer, employee departure stings. 

By Karen Talley • Dec. 2, 2014

The 9 biggest hits and misses of Cyber Monday and Black Friday

Retailers were on edge with reports that Black Friday sales fell precipitously. But, thanks in part to mobile, things may not be what they seem.

By Daphne Howland • Dec. 2, 2014

Cyber Monday social conversations focus on 'deals' and 'sales'

Though strong early in the Thanksgiving weekend, Cyber Monday social media mentions dropped on Sunday. 

By Karen Talley • Dec. 2, 2014

Girl Scout cookies finally available online

Cookie lovers and Girl Scout troops alike have been waiting for this opportunity for years.

By Daphne Howland • Dec. 2, 2014

Cyber Monday sales up 8.1%: IBM

Mobile traffic and sales were up significantly, as they were throughout the Thanksgiving Day weekend.

By Daphne Howland • Dec. 2, 2014

Billabong rebuilding brick-and-mortar network

CEO Neil Fiske says he believes that physical stores are key to a retailer's brand.

By Daphne Howland • Dec. 2, 2014

Thanksgiving weekend sales fall 11%: NRF

Consumers started shopping earlier this holiday season, and may be holding out for even better deals than the weekend had to offer.

By Daphne Howland • Dec. 1, 2014

Is Cyber Monday just a myth?

Cyber Monday is a concept that has been around for more than a decade. But is it the monumental shopping day consumers think it is? 

By Daphne Howland • Nov. 29, 2014

Twitter launches Twitter Offers: Discounts claimed through tweets

Users can send the tweeted discounts directly to their credit or debit card after linking it with Twitter.

By Kelsey Lindsey • Nov. 26, 2014

'Frozen' beats out Barbie for top holiday toy spot

Barbie is having trouble competing with Disney’s movie sensation as sales of the iconic doll continue to fall.

By Daphne Howland • Nov. 25, 2014