Loss Prevention & Security
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Courtesy of the National Retail Federation
NRF updates crime report to address faulty numbers
The group said it didn’t realize an outside assessment of organized retail crime had used an old NRF estimate of total inventory loss, including loss unrelated to theft.
By Daphne Howland • Dec. 4, 2023 -
GDMatt66 via Getty Images
Staples hit by cyberattack during critical Cyber Week sales push
The office supply retailer expects to fully catch up on back orders after online processing and deliveries were briefly disrupted.
By David Jones • Dec. 4, 2023 -
Courtesy of the National Retail Federation
Deep Dive
Retailers have a crime problem. It’s in the numbers.
The issue is complex and often clouded by imprecise data. Sometimes from the industry itself.
By Daphne Howland • Nov. 29, 2023 -
Shaun Taylor via Getty Images
Retailers brace for cyberthreat feast ahead of Thanksgiving shopping weekend
A rise in social engineering and generative AI pose increased risks as phishing attacks and ransomware gain speed and grow more sophisticated.
By David Jones • Nov. 21, 2023 -
Justin Sullivan / Staff via Getty Images
Retail shrink, theft changed little in 2022
But more retailers are concerned about escalating violence in stores, which experts say carries other costs beyond shrink.
By Daphne Howland • Sept. 27, 2023 -
Courtesy of Target
Target to close 9 stores over theft, safety concerns
Stores in major cities like San Francisco, New York and Seattle are slated to shutter as a result of “unsustainable business performance.”
By Nate Delesline III • Sept. 27, 2023 -
Daphne Howland/Retail Dive
American Eagle sues Westfield San Francisco Centre over ‘neglect’ and ‘turning a blind eye to rampant criminal activity’
But the legal maneuver could be complicated by the mall owner’s decision earlier this year to hand the keys of the property over to its lender.
By Daphne Howland • Sept. 15, 2023 -
Drew Angerer via Getty Images
Forever 21 data breach impacts over half a million people
An unauthorized third party accessed some of the retailer's systems between January and March. The company is offering identity theft services to those impacted.
By Xanayra Marin-Lopez • Sept. 7, 2023 -
Courtesy of Ulta
Ulta says locked fragrance cabinets are helping sales
The cases, which are in about half of the beauty retailer’s stores, are reducing theft and keeping product in stock.
By Cara Salpini • Aug. 25, 2023 -
jariyawat thinsandee via Getty Images
NRF launches digital risk, innovation center
Through the initiative, the trade organization will develop guidelines on key technology issues, including cybersecurity and digital fraud prevention.
By Xanayra Marin-Lopez • Aug. 7, 2023 -
Mike Coppola/Getty Images via Getty Images
Estée Lauder takes down some systems following cyberattack
ALPHV, the ransomware threat actor taking credit for the attack, threatened to reveal more information about the data it claims to have stolen from the cosmetics conglomerate.
By Matt Kapko • July 20, 2023 -
Daphne Howland/Retail Dive
Deep DiveAre retailers afraid of being ‘woke’?
Brand values, diversity efforts and customer loyalty are put to the test as extremists come for corporate America.
By Daphne Howland • June 20, 2023 -
Daphne Howland/Retail Dive
New York AG says Target pulling Pride items was ‘wrong’
In a letter to CEO Brian Cornell, New York Attorney General Letitia James and 14 lawmakers urged “courage” in the face of rising attacks on LGBTQ+ rights.
By Daphne Howland • June 14, 2023 -
Daphne Howland/Retail Dive
Target stores safe after a series of bomb threats
In Oklahoma City, messages reportedly invoked the 1995 domestic terrorist attack on the Alfred P. Murrah Federal Building.
By Daphne Howland • June 13, 2023 -
Daphne Howland/Retail Dive
Deep DiveHow Target went from loud and proud — to silent
The mass retailer remains quiet after pulling Pride merchandise from some stores out of safety concerns. LGBTQ+ groups, human rights advocates and marketers say that sends the wrong message.
By Daphne Howland • June 5, 2023 -
Cara Salpini/Retail Dive
Ulta to put fragrance behind locked cabinets in 70% of stores thanks to increased theft
The beauty retailer, with Q1 sales growth topping 12%, said it’s investing in security guards and police presence in parking lots to deter crime.
By Cara Salpini • May 26, 2023 -
Courtesy of New York City Mayor's Office
NYC focuses on repeat offenders, social services to combat surge in retail theft
Just 327 serial shoplifters accounted for a third of the more than 22,000 retail theft arrests made in the city last year, officials said.
By Daphne Howland • May 18, 2023 -
Joe Raedle / Staff via Getty Images
When the mall is the target: The state of retail and mass shootings
Stores and malls are especially vulnerable to random attacks like the recent killing of eight people at the Allen Premium Outlets in Texas.
By Daphne Howland • May 11, 2023 -
Retrieved from HERMES INTERNATIONAL and HERMES OF PARIS, INC. v MASON ROTHSCHILD, U.S. District Court for the Southern District of New York on February 09, 2023
Deep Dive‘MetaBirkin’ NFT creator to appeal Hermès trademark verdict
A jury ruled against Mason Rothschild and his drawings of fur-covered luxury bags. His attorneys say the new technology doesn’t cancel the First Amendment’s protection of artwork.
By Daphne Howland • Feb. 10, 2023 -
Courtesy of Shopreme
Deep DiveGrocers weigh the pros and cons of scan-and-go
Despite Wegmans’ decision to abandon the technology last year, other retailers continue to offer the convenience-focused service — and more are showing interest in it, industry officials said.
By Sam Silverstein • Jan. 25, 2023 -
Retrieved from Patagonia lawsuit v Gap Inc. filed at the U.S. District Court for the Northern District of California. on November 28, 2022
Patagonia demands injunction, damages over Gap fleece designs
The outdoor gear brand said it has previously warned Gap to stop copying its designs, which even one Gap customer flagged as a “ripoff.”
By Daphne Howland • Nov. 28, 2022 -
Brian Tucker/Retail Dive
Senate mulls bill targeting online sales of counterfeits and stolen goods
The INFORM Consumers Act, which would require marketplaces to verify seller identities, was added to a defense spending authorization.
By Ben Unglesbee • Oct. 12, 2022 -
Shrink costs retailers over $94B in 2021: NRF
In response to shrinkage concerns, retailers expect to spend more on loss prevention and technology, a new NRF survey found.
By Tatiana Walk-Morris • Sept. 15, 2022 -
Amazon sues 10K Facebook group admins over fake reviews
The company stressed the need for collaboration between businesses, social media platforms and law enforcement to prevent fraudulent reviews.
By Tatiana Walk-Morris • July 20, 2022 -
Courtesy of Adore Me
Adore Me's uphill battle against fakes on Amazon
The DTC lingerie company says the e-commerce giant drags its feet because it wants the sales that counterfeiters provide.
By Daphne Howland • July 7, 2022
