RILA partners with Zebra on (R)Tech Innovation Center

The innovation hub is helping the industry better manage data security.

By Dan O'Shea • Sept. 21, 2017

Consumers want personalization, still unwilling to give up data

A study by Oracle shows that 57% of shoppers want one-click checkout that can only be enabled through a payment profile, yet 67% don't want to set up such accounts.

By Dan O'Shea • Sept. 20, 2017

Explore the Trendline➔

The state of loss prevention in retail

The types of losses attributed to retail theft has become more apparent — as is the need for more in-depth reporting and prevention strategies. 

By Retail Dive staff

Irma could hit holiday inventories

Planalytics says some $2.75 billion in sales could be lost to Irma, in addition to costs incurred by damage.

By Daphne Howland • Sept. 14, 2017

Consumers wary of biometric payment tech

A majority of consumers believe they will be shopping without cash in a few years, yet many fear the authentication capabilities that will help them get there, according to a new study.

By Dan O'Shea • Sept. 13, 2017

Apple expands on retail revamp, reveals iPhone X with Face ID

The technology company plans to unveil a store in Chicago that will reflect the new "town square" model, designed to create a more community-oriented retail experience. 

By Dan O'Shea • Sept. 12, 2017

Fraud attempts spiked after Equifax data breach

The data breach could have a ripple effect throughout the retail industry if consumers lose faith in handing over their personal data.

By Dan O'Shea • Sept. 11, 2017

Amazon leads mobile site performance in July

Mobile site performance is a big factor in winning the mobile shopper — and despite heavy Prime Day traffic, Amazon bested everyone else as Walgreens fell. 

By Dan O'Shea • Aug. 31, 2017

Report: Target opts out of Amazon cloud services

By moving away from the e-commerce giant's lucrative cloud service business, retailers seem to be trying to undermine Amazon's main source of support.

By Daphne Howland • Aug. 30, 2017

Startup ushers in the cashierless checkout era

Cashierless checkout isn't just for Amazon and Walmart anymore, as Standard Recognition looks to enable more retailers with the capability.

By Dan O'Shea • Aug. 22, 2017

Study: Retail automation market worth $18.9B by 2023

From checkout-free technology to robots that track inventory, the retail automation market is poised for double-digit growth in the coming years.

By Dan O'Shea • Aug. 21, 2017

HBC has opened corporate office in India

Retailers continue to look East for professional talent, as Saks follows the same path that J.C. Penney and others have taken.

By Dan O'Shea • Aug. 17, 2017

'Rage Grades' aim to keep rage clicks in check

Rage clicking is a common user reaction to site performance problems and retail website operators are getting tools to understand it better.

By Dan O'Shea • Aug. 10, 2017

Fillr, targeting autofill issues, cart abandonment, hits 100 million users

Fillr shed a light of how inaccurate browser-based autofill technology can be, and then did something about it.

By Dan O'Shea • Aug. 8, 2017

Survey: Security execs fear data breaches, despite drop in retail incidents

Data breaches are declining faster in retail than other verticals, but fears remain and lessons aren't being learned.  

By Dan O'Shea • Aug. 2, 2017

Bon-Ton expands tech push with Zebra RFID system

Some 180 Bon-Ton-owned stores are getting RFID technology to help them manage inventory as the retailer continues to look to tech to help it out of the doldrums.

By Dan O'Shea • July 30, 2017

Report: Walmart developing facial-recognition tech

The retailer is looking to the technology to monitor shopper dissatisfaction and improve the store experience. 

By Dan O'Shea • July 19, 2017

First-ever Neiman Marcus CISO departs

In 2014, the company became one of the first retailers to hire a chief information security officer, just months after a high-profile data breach.

By Dan O'Shea • July 13, 2017

NRF: Inventory shrink cost the industry $48.9B in 2016

Losses from shoplifters and employee theft are rising as retailers scale back security investments. 

By Daphne Howland • June 26, 2017

Juniper: Retailers headed for $71B in e-commerce fraud losses

Numerous factors, including the growing popularity of click-and-collect programs, will expand retailers' card-not-present fraud losses over the next five years, according to the research firm.

By Dan O'Shea • June 22, 2017

Hubba launches group discussion forums for retailers, brands

Small merchants can trade learnings and share advice through new Hubba Group discussion forums on a variety of retail topics.

By Dan O'Shea • June 20, 2017

The Buckle latest retailer to suffer POS malware attack

The specialty apparel retailer, which suffered a 6-month-long attack, said malicious code had been removed and sensitive customer information was not compromised. 

By Dan O'Shea • June 19, 2017

Report: E-commerce fraud declining overall, but not for department stores

Overall e-commerce fraud decreased almost 35% from the start of 2016 to the beginning of 2017 across several industries, thanks in part to machine learning.

By Dan O'Shea • June 1, 2017

Kmart hit by another malware attack

KrebsonSecurity reported that some Kmart stores suffered security breaches of their payment card processing systems, though the retailer insisted that no personal details were compromised.

By Dan O'Shea • June 1, 2017

Target to pay $18.5M settlement for 2013 data breach

The retailer is closer to putting its massive holiday season snafu behind it, but it's still awaiting court approval to settle a consumer class action lawsuit.

By Dan O'Shea • May 23, 2017

Apple, Visa sued for alleged patent infringement over Apple Pay

Tech company Universal Secure Registry has filed a lawsuit claiming that Apple Pay infringes on four of its patents.

By Dan O'Shea • May 22, 2017