Loss Prevention & Security
-
Leon Neal via Getty Images
Marks & Spencer restores some online-order operations following cyberattack
The department store chain was one of the first targets in an international spree of attacks disrupting retailers.
By David Jones • June 11, 2025 -
Daphne Howland/Retail Dive
ColumnThe Weekly Closeout: Nike appoints innovation chief and retailers face cyberattacks
The athletics retailer filled in the role behind John Hoke, while Victoria’s Secret, Adidas and The North Face have recently reported security breaches.
By Retail Dive Staff • June 6, 2025 -
Explore the Trendline➔
Spencer Platt / Staff via Getty Images
TrendlineThe state of loss prevention in retail
The types of losses attributed to retail theft has become more apparent — as is the need for more in-depth reporting and prevention strategies.
By Retail Dive staff -
Courtesy of Dollar General
Shrink down, margins up at Dollar General a year after removing nearly all self-checkout
The discounter expects to raise prices “as a last resort” as tariffs and the economy replace lost merchandise as its major concerns.
By Daphne Howland • June 3, 2025 -
Daphne Howland/Retail Dive
Victoria’s Secret postpones earnings following security incident
The company provided preliminary Q1 results, but a shutdown of its website during “retail’s all-important Memorial Day weekend” was a “significant problem,” according to analysts.
By Kaarin Moore • June 3, 2025 -
Permission granted by Puma
Nike, Under Armour among shoe brands urging tariff exemptions as back-to-school looms
About 80 companies signed a letter from the Footwear Distributors and Retailers of America to President Trump, warning that “inventory for U.S. consumers may soon run low.”
By Daphne Howland • May 5, 2025 -
Retrieved from U.S. Senate Committee on Commerce, Science and Transportation on February 28, 2025
Cargo theft reaching record levels, prompting calls for congressional action
“I've never seen cargo theft this prevalent,” Robert Howell, chief supply chain officer at Academy Sports and Outdoors, said during a hearing.
By Alejandra Carranza • March 10, 2025 -
Kendall Davis/Retail Dive
Podcast
The Backroom: ‘Foes of a Minimum Wage Guard’
Playwright Ken Harris talks about how his loss prevention experience informs his award-winning play, and gives his unique perspective on shrink and theft.
By Retail Dive Staff • Feb. 27, 2025 -
gorodenkoff via Getty Images
What retailers can expect in 2025
As a new year kicks off, the industry is up against challenges concerning tariffs, DEI policies and crime.
By Retail Dive Staff • Jan. 31, 2025 -
Scott Olson via Getty Images
CVS launches app that lets shoppers access locked-up merchandise
The company is testing the feature in a few stores to address a customer pain point that has come to the fore as retailers attempt to thwart thieves.
By Tatiana Walk-Morris • Jan. 29, 2025 -
Kaarin Vembar/Retail Dive
Where the fight against retail crime goes in 2025
As the industry still struggles to measure and mitigate shrink, there’s now less data than ever.
By Daphne Howland • Jan. 29, 2025 -
Leon Neal via Getty Images
8 retail trends to watch in 2025
Each year brings unique headwinds and tailwinds. From increased attention on DEI efforts to the shifting nature of DTC, this is what we’ll be following in 2025.
By Retail Dive Staff • Jan. 7, 2025 -
Nate Delesline III/Retail Dive
Walmart tests in-store body cameras for employees
The retailer is embarking on the pilot program in the name of safety. But one industry advocacy group says higher staffing and improved safety training and protocols are needed.
By Nate Delesline III • Dec. 18, 2024 -
Daphne Howland/Retail Dive
Deep DiveNordstrom and Macy’s abandoned the ‘retail inventory method’ after using it for decades. Here’s why.
The accounting practice, embraced by department stores in the 1920s, is outdated, skews key metrics and fosters bad decisions, analysts say.
By Daphne Howland • Dec. 16, 2024 -
Sam Silverstein/Retail Dive
Shrink down at Dollar General after backing away from self-checkout
Hurricanes took a toll in the third quarter and into the fourth, leading the discounter to lower its guidance slightly for the year.
By Daphne Howland • Dec. 5, 2024 -
SDI Productions via Getty Images
Consumers have a new option as millions of packages are swiped from porches each year
PorchPals is an insurance product that could shake up coverage for a problem that has only escalated with the growth of e-commerce.
By Daphne Howland • Dec. 3, 2024 -
Permission granted by Gibson
Federal agents seize 3K counterfeit Gibson guitars
If the musical instruments were genuine, law enforcement and company officials said the guitars, which arrived via ocean freight, would be worth about $18 million.
By Nate Delesline III • Dec. 2, 2024 -
Daphne Howland/Retail Dive
Macy’s delays full Q3 report over millions in fraudulent expense accounting
Starting in 2021 an employee hid $132 million to $154 million in delivery expenses, a disclosure overshadowing an otherwise decent quarter.
By Daphne Howland • Nov. 25, 2024 -
tunart via Getty Images
Shoplifting on the rise this year, report shows
Two widely different sets of FBI data underscore the need for better information on theft, however, according to Council on Criminal Justice researchers. That includes better reporting from retailers.
By Daphne Howland • Nov. 20, 2024 -
Daphne Howland/Retail Dive
REI changes policy to stop serial returners
The outdoor gear cooperative said other tactics to curb the misuse of its returns policy by a small number of members were ineffective.
By Nate Delesline III • Nov. 18, 2024 -
Daphne Howland/Retail Dive
Auction of struggling San Francisco Centre mall postponed
The property, previously anchored by a Nordstrom flagship that left last year and now more than $625 million in default, was set to be sold Thursday.
By Daphne Howland • Nov. 18, 2024 -
Edwin Lopez/Retail Dive
27% of shoppers will switch retailers, abandon purchase if they come across locked-up products: report
More than half of consumers report seeing more merchandise locked up in stores in the past year, according to a recent survey from Numerator.
By Howard Ruben • Nov. 6, 2024 -
Daria Nipot via Getty Images
Amazon, Google sue over ‘fake review website’
The dual complaints in federal court target sellers of fake reviews for retailers and local businesses that market on the web giants.
By Justin Bachman • Nov. 5, 2024 -
Courtesy of NRF
As the 118th Congress winds up its session, the National Retail Federation continues its push against retail crime
The trade group is holding its third straight “Fight Retail Crime Day” amid ongoing questions surrounding the scope of shrink and theft.
By Daphne Howland • Oct. 24, 2024 -
Ablestock via Getty Images
After more than 3 decades, NRF won’t publish its annual shrink report this year
The National Retail Federation’s surveys on inventory lost to crime, errors and more have provided statistics on an issue in focus for retailers.
By Daphne Howland • Oct. 7, 2024 -
Courtesy of Retail, Wholesale and Department Store Union
Retail workers hail New York’s new panic-button law
But the bill signed by Gov. Kathy Hochul, which requires a host of safety measures to address store-based crime, was opposed by key trade groups.
By Daphne Howland • Sept. 6, 2024
