Logistics: Page
-
Deep Dive
5 directions retail tech is headed in 2014
It’s not going to be enough to embrace the dazzling advances in technology now available — retailers have to get it right.
By Daphne Howland • Feb. 3, 2014 -
American shoppers expect in-store amenities
Many consumers say they’ll be shopping at physical stores, but they also have high expectations about product availability and shipping options, a new study shows.
By Daphne Howland • Feb. 3, 2014 -
Amazon posts $239M profit but downgrades expectations
The company's stock fell despite it making money because, at least for now, the ambitious online retailer’s potential may not be what it was.
By Daphne Howland • Jan. 31, 2014 -
GameStop thinks customers have all day
The gaming retailer's m-commerce page is almost as fun as Tomb Raider, but it takes a whopping 13 seconds to load.
By Daphne Howland • Jan. 31, 2014 -
Physical stores key to Apple’s success
Not even slowing revenue growth dents the shining success that is the Apple retail store — for both the computer giant and the third-party companies selling products there.
By Daphne Howland • Jan. 31, 2014 -
JCPenney CEO raising prices
As returned CEO Mike Ullman rolls up his sleeves and begins cleaning up the mess, prices are climbing — to make way for discounts.
By Daphne Howland • Jan. 31, 2014 -
Deep Dive
Is hack-proof payment a technological unicorn?
Recent credit card breaches at major retailers are underscoring the need for fraud-free payment systems, but that search may never end.
By Daphne Howland • Jan. 30, 2014 -
H&M profits miss projections
Its competition is stiff, but the Swedish retailer says it will head into the wind, continuing its expansion in the U.S. and China.
By Daphne Howland • Jan. 30, 2014 -
Target vendor the likely conduit for thieving malware
The investigation into the massive data breach at one of the world’s largest retailers has narrowed, revealing vulnerabilities in retailers' B2B connections.
By Daphne Howland • Jan. 30, 2014 -
Ship-from-store gives Best Buy an edge over Amazon
While most retailers assume shipping efficiency resides in well-placed, big warehouses, Best Buy and others have found that their established stores make useful mini-warehouses.
By Daphne Howland • Jan. 30, 2014 -
Amazon may provide payments for brick-and-mortar stores
A variety of Kindle-based systems and services may or may not come to pass, according to unnamed sources.
By Daphne Howland • Jan. 30, 2014 -
Zappos, Sunglass Hut, L.L. Bean winners in customer service
A recent study found that fewer clicks to order, fast shipping, and ease of communication are customer priorities.
By Daphne Howland • Jan. 29, 2014 -
Abercrombie & Fitch to split chairman/CEO roles
The troubled teen clothing retailer made other moves, too, that are seen as an effort to soothe the nerves of its investors.
By Daphne Howland • Jan. 29, 2014 -
Many retailers already capable of taking safer credit and debit cards
Contrary to what many believe, many retailers are ready with point-of-sale systems that take payments resistant to fraud — customers just don't have the new cards.
By Daphne Howland • Jan. 28, 2014 -
Ikea posts record profits
The furniture retailer posted record profits for the year, despite its tepid embrace, so far, of e-commerce.
By Daphne Howland • Jan. 28, 2014 -
Merchandise returns cost U.S. retailers $270B in 2013
Receipts in hand are no guarantee that a return is not fraudulent, and in-store returns of online-procured merchandise are an area of concern, according to a report on 2013 returns.
By Daphne Howland • Jan. 28, 2014 -
Costco to host Obama following State of the Union speech
The president plans to push better wages and hiring of the long-term unemployed and will visit one of the retailer’s Maryland locations.
By Daphne Howland • Jan. 28, 2014 -
Banks report data breach at Michaels stores
The crafts-store chain is the latest to disclose that customers’ credit and debit card information was possibly compromised.
By Daphne Howland • Jan. 27, 2014 -
Enhanced e-commerce site search technology pays off
Gallery Furniture says implementing Nextopia’s e-commerce site search, navigation, and merchandising system has improved conversion rates by 35%.
By Daphne Howland • Jan. 27, 2014 -
Deep Dive
6 retail executives to watch in 2014
These new executives are taking on a distressed retail environment, emerging e-commerce possibilities, and the idiosyncrasies of each of their companies.
By Daphne Howland • Jan. 27, 2014 -
Could iTunes be your next mobile payment option for everything?
Apple is exploring expansion of its iTunes payment system to allow users to pay for things at other retailers and more, unnamed sources told the Wall Street Journal.
By Daphne Howland • Jan. 27, 2014 -
Wal-Mart slashes 2,300 Sam's Club jobs
The retail giant said it’s working to become more efficient in the face of stiff competition in the budget-shopping sector.
By Daphne Howland • Jan. 27, 2014 -
Google’s same-day delivery hits another city
After a successful stint in the San Francisco Bay Area, Google Shopping Express has begun a trial run in Los Angeles.
By Daphne Howland • Jan. 27, 2014 -
Patagonia taps company veteran as new CEO
COO/CFO Rose Marcario is set to become the company's first female chief executive in two decades.
By Daphne Howland • Jan. 24, 2014 -
TigerDirect the latest to take bitcoin
The electronics e-retailer says it wants to give customers an alternative way to shop and pay, and will sell hardware to mint more.
By Daphne Howland • Jan. 24, 2014
Previous
