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To get the sales it wants, Prada lifts its nose in the air a little higher
Not in a position to compete with the likes of fast-apparel chains like H&M, Prada takes a cue from Apple and reserves its merchandise to sell in its own upscale stores.
By Daphne Howland • Feb. 13, 2014 -
Guitar Center would like to teach the world to play
If it's ever going to sell more instruments, the struggling musical-instrument retailer thinks it needs to work on getting more people, especially young people, to play one.
By Daphne Howland • Feb. 13, 2014 -
Retail In Crisis: These Are The Changes Brick-And-Mortar Stores Must Make
A woman walks past a shuttered Best Buy Store in Chicago. (Photo by Scott Olson/Getty Images)This is a guest post by Brian K. Walker, senior vice president for strategy at Hybris Software. There is a crisis in retail. During the 2013 holiday shopping season, U.S. retailers received approximately...
Feb. 12, 2014 -
Price competition a minefield for retailers
Strictly meeting consumer price demands not only digs into the bottom line, but can also create havoc with customer expectations and even brand loyalty, observers say.
By Daphne Howland • Feb. 12, 2014 -
Chinese e-commerce giant Alibaba to launch U.S. site
The site, 11Main.com, is part of an ongoing global expansion that last year included a major investment in Shoprunner.com.
By Daphne Howland • Feb. 12, 2014 -
Target taps top Pinterest “pinners” for design partnerships
The retailer’s collaboration with bloggers on the popular social sharing site is reminiscent of its ground-breaking collaborations with top fashion designers.
By Daphne Howland • Feb. 12, 2014 -
Barnes & Noble fires Nook engineers
The move aimed at “rationalizing” its Nook business follows the January lay-off of the vice president of hardware.
By Daphne Howland • Feb. 11, 2014 -
Bitcoin tanks due to worrying glitch
The crypto-currency suffered another setback when its largest exchange suspended customer withdrawals and sent its value crashing.
By Daphne Howland • Feb. 11, 2014 -
Retail customer service failed in Q4: Zendesk
Over the holiday season, customer satisfaction with retailers dropped below satisfaction with the government.
By Daphne Howland • Feb. 11, 2014 -
Lush Cosmetics wins big in case against Amazon searches
A UK court ruled that by suggesting other products when a customer searches for Lush products, Amazon violated Lush’s trademark.
By Daphne Howland • Feb. 11, 2014 -
Deep Dive
6 shipping expectations e-retailers cannot ignore
Consumers adjust their e-shopping behavior according to their shipping options, and they’re expecting more these days.
By Daphne Howland • Feb. 10, 2014 -
Lululemon cracks down on customer resales
The upscale yoga retailer is known for its less-than-generous return policies, and now it's working hard to stop customers from reselling its clothing on sites like eBay.
By Daphne Howland • Feb. 10, 2014 -
New York City law would pave way for retail unions
A bill to be introduced soon would require retail tenants getting city subsidies to allow union organization.
By Daphne Howland • Feb. 10, 2014 -
The Gap’s strong January exceeds expectations
The retailer has been through thick and thin over the past several years, but hopes to be getting back into a groove with the help of its new merchandising guru.
By Daphne Howland • Feb. 10, 2014 -
Walgreens reports sales growth, says it won't abandon cigarettes
Sales at stores open at least a year rose 2.9% in January, beating expectations.
By Daphne Howland • Feb. 6, 2014 -
Abercrombie & Fitch to get help with product lines, pricing
The struggling brand needs to figure something out to get back into teens' good graces.
By Daphne Howland • Feb. 6, 2014 -
Personalizing emails brings more transactions, revenues
A study by Experian Marketing Services shows that consumers respond well to communications tailored to them and their preferences.
By Daphne Howland • Feb. 6, 2014 -
Deep Dive
Are these 5 retailers headed for the endangered species list?
Without improvement, these retailers could go the way of Blockbuster and Borders.
By Daphne Howland • Feb. 5, 2014 -
Saks goes high and low to gain customers
The retailer that invokes New York’s illustrious 5th Avenue shopping mecca will expand into Canada and get creative with how it appeals to customers.
By Daphne Howland • Feb. 5, 2014 -
RadioShack closing 500 stores
The electronics retailer is in the midst of restructuring and rehabbing its image and product lines and had recently said it wouldn't close stores.
By Daphne Howland • Feb. 5, 2014 -
J.C. Penney stock takes a dive
Despite the first uptick in sales in two years, the retailer’s stock Tuesday sank more than 10%.
By Daphne Howland • Feb. 5, 2014 -
Rise in mobile payments brings rise in mobile fraud
Retailers, especially smaller retailers, are not taking adequate precautions against mobile payment fraud.
By Daphne Howland • Feb. 5, 2014 -
H&M: Cheap fashion can be ethical, too
The globe’s second largest fashion retailer insists that ethical working conditions are not just a luxury.
By Daphne Howland • Feb. 4, 2014 -
Coldwater Creek can’t find a buyer
The women’s clothing retailer is in hot water and seeks financing.
By Daphne Howland • Feb. 4, 2014 -
Whole Foods buys 7 former Chicago Dominick's stores
The sales follow a similar after-the-deadline purchase by Caputo's.
By Paul Conley • Feb. 3, 2014
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