’Tis the season for a retail tech-stack rethink

An influx of in-store technologies has CIOs leaning toward cloud for integration solutions, according to research by Bain and Aptos.

By Matt Ashare • Dec. 26, 2023

Can retail sell hygge?

The Scandinavian concept of cozy gatherings and togetherness fits in well with the holidays. Until the excessive purchasing begins.

By Cara Salpini • Dec. 24, 2023

Explore the Trendline➔

How retailers can win over shoppers during the holidays

Retailers are pulling all the levers to drive loyalty during the industry’s all-important quarter.

By Retail Dive staff

Shoppers use BOPIS to avoid holiday shipping delays: report

Buy online, pick up in store accounted for one-fourth of online orders in the three weeks after Cyber Monday, according to Salesforce. 

By Tatiana Walk-Morris • Dec. 21, 2023

Walmart outpaces Target, Macy’s for most recent holiday purchases: report

A fourth of respondents to a new survey said their last holiday shopping stop was at the big box retailer, followed by Target and Kohl’s. 

By Tatiana Walk-Morris • Dec. 21, 2023

Holiday shelves unaffected by Suez Canal attacks, but retailers anticipate disruptions in the new year

Retail industry groups are monitoring the situation, which is adding time and costs to the supply chain as shippers seek alternative routes.

By Daphne Howland • Dec. 20, 2023

Target brings dog mascot Bullseye to Las Vegas Sphere for holiday blitz

The largest version of the bull terrier character yet is joined by an 11-story gingerbread Target for the snowglobe-inspired takeover.

By Peter Adams • Dec. 20, 2023

Are retailers ready for peak returns season?

E-commerce has surged at the end of the year, which could mean that more people than ever will bring back their purchases.

By Daphne Howland • Dec. 19, 2023

Half of US consumers expect to take on holiday debt: survey

Over a third of consumers expect to pay their holiday bills in two or more months, according to a new report. 

By Tatiana Walk-Morris • Dec. 18, 2023

Super Saturday timing means fewer expected shoppers this year, survey finds

The National Retail Federation predicts 142 million people will shop that day, which falls on Dec. 23, down from 159 million last year.

By Tatiana Walk-Morris • Dec. 15, 2023

Black Friday, Cyber Monday saw ‘lackluster’ consumer tech sales, report finds

Both unit and dollar sales declined year over year during Black Friday Week, and the average price of products was down during Cyber Monday Week.

By Tatiana Walk-Morris • Dec. 14, 2023

Macy’s, Anne Klein partner on NYC pop-up shop

The apparel brand, which has partnered with Macy’s in the past, will showcase items from its latest collection at the temporary store. 

By Tatiana Walk-Morris • Dec. 14, 2023

Target woos last-minute holiday shoppers with extended hours

The retailer is also offering same-day fulfillment options through Shipt and its own Order Pickup and Drive Up services through Christmas Eve.

By Tatiana Walk-Morris • Dec. 13, 2023

Michaels, PetSmart partner on holiday promotion

The two brands have come together to provide each other’s customers with exclusive savings offers. 

By Tatiana Walk-Morris • Dec. 13, 2023

November hiring growth slightly up from 2022: report

Though some major retailers are hiring seasonal workers this holiday, employers are relatively cautious in their hiring plans overall.

By Tatiana Walk-Morris • Dec. 12, 2023

5 retailers that need a strong finish for the year

These retailers have borrowed heavily, delivered soft performance, seen substantial leadership turnover or operate in a heavily discretionary sector. Can they turn themselves around?

By Nate Delesline III • Dec. 12, 2023

How to deal with order fulfillment challenges during the holiday shopping season

Prepare for the 2023 holiday season with expert strategies for effective order fulfillment. Discover how to meet high demand, handle order spikes, and optimize your supply chain to ensure customer satisfaction and avoid holiday anxiety.

By Ronen Shnidman • Dec. 11, 2023

Despite Black Friday blockbuster, Lululemon maintains its holiday outlook

The brand continues to defy expectations, but may finally be approaching a plateau as competition rises and consumers remain cautious.

By Daphne Howland • Dec. 8, 2023

Half of U.S. consumers left most of their shopping for December: report

Even though many retailers launched deals in October, a portion of holiday shoppers have waited until this month to start, according to a survey. 

By Tatiana Walk-Morris • Dec. 8, 2023

More holiday shoppers to buy with small businesses: survey

Interest in buying gifts in-store is higher at independent businesses than at some large retailers like Macy’s and Best Buy, according to a report.

By Tatiana Walk-Morris • Dec. 6, 2023

Kohl’s extends holiday bargains through December

The retailer is rolling out aggressive holiday deals this month, giving shoppers the opportunity to earn Kohl's Cash daily through Dec. 24.

By Tatiana Walk-Morris • Dec. 4, 2023

Bath & Body Works drops 10-foot candle to help holiday shoppers unwind

The installation is part of a new creative platform centered on reconnecting with the senses amid daily stressors like rush hour traffic and work emails.

By Peter Adams • Dec. 4, 2023

Brooks Running posts record 14% increase in Cyber Monday sales

Nearly half of those sales were from new customers. The athletics brand also reported an 8% year-over-year increase in online sales on Black Friday.

By Howard Ruben • Dec. 4, 2023

Staples hit by cyberattack during critical Cyber Week sales push

The office supply retailer expects to fully catch up on back orders after online processing and deliveries were briefly disrupted.

By David Jones • Dec. 4, 2023

Thanksgiving holiday weekend sees ‘record number’ of shoppers: NRF

Over 200 million consumers shopped on Thanksgiving Day through Cyber Monday, surpassing expectations by more than 18 million. 

By Tatiana Walk-Morris • Dec. 1, 2023

Parachute to host in-person holiday market with over 40 brands

The DTC bedding brand is welcoming companies like Our Place, Brightland, Nécessaire and Cuyana to the event in Culver City, California.

By Howard Ruben • Nov. 29, 2023