More and more customers open email on their phones

Retailers, be ready: The trend is growing, with some 65% of email opened on smartphones or tablets, two studies show.

By Daphne Howland • Jan. 24, 2014

Experts: Physical retail space to shrink in next decade

At least one analyst predicts a decline in overall retail space of as much as half.

By Roger Riddell • Jan. 23, 2014

EBay reports a strong Q4 2013, rebuffs Paypal spinoff notion

Stock surged after it was disclosed that activist investor Carl C. Icahn has almost 1% of shares and wants to split the company.

By Daphne Howland • Jan. 23, 2014

7 retail training videos that haven't aged well

From poor lip syncing to bad accents, these retail training videos are now viewed more for their unintentional humor than their helpfulness in the workplace.

By Linda Cui • Jan. 22, 2014

Sears to close Chicago Loop store

Shuttering its flagship outlet in its flagship city holds special meaning for Sears as it tries to stem its losses.

By Daphne Howland • Jan. 22, 2014

7-Eleven expanding fresh food offerings

So far, the efforts are seeing success.

By Roger Riddell • Jan. 21, 2014

Target testing mini-stores for urban areas

The company, in a move it says could enable it to establish a presence in dense urban areas, will open a TargetExpress this summer.

By Daphne Howland • Jan. 17, 2014

Jewel-Osco president steps down after less than a year

The departure of William Emmons comes just days after the company purchased four Dominick's supermarkets from Safeway.

By Paul Conley • Jan. 16, 2014

NLRB takes action against Wal-Mart over strike retaliation

More than 60 supervisors and a corporate officer are named in the complaint, which was issued after settlement talks broke down.

By Daphne Howland • Jan. 16, 2014

Direct retail sales outpaced total retail sales in 2013

Web, catalog and TV sales were 15.9% of total retail sales in the last two months of last year, the National Retail Federation reported Wednesday.

By Daphne Howland • Jan. 15, 2014

Commerce Dept. says December retail sales rose

Low temps spur heavy online shopping for the strongest quarter of consumer spending in 3 years, but the good news is tempered by pressure for bargain prices.

By Daphne Howland • Jan. 15, 2014

Report shows Free People winning at social media

The bohemian women’s clothing outlet shines on social media and its customers upload tens of thousands of images on its own website.

By Daphne Howland • Jan. 15, 2014

Cherokee Inc. buys Tony Hawk apparel line for $19M

The brand is exclusively licensed for sale in Kohl's stores.

By Roger Riddell • Jan. 14, 2014

Target announces new $5M consumer protection and education program

The effort to boost cybersecurity and empower customers comes amid ongoing fallout from a massive credit card breach.

By Daphne Howland • Jan. 14, 2014

Groupon buys flash-fashion retail outfit Ideeli for $43M

The acquisition of the discount fashion retailer comes with a strong mobile business.

By Daphne Howland • Jan. 14, 2014

L Brands post weaker than expected sales increase

The multi-retailer company joins others in reporting slow December sales, and revenues nibbled at by holiday discounts.

By Daphne Howland • Jan. 13, 2014

A&P ousts its CEO, no successor named

Sam Martin departs the company after a little more than three years at the helm.

By Roger Riddell • Jan. 13, 2014

Sam’s Club online business gets a push

The warehouse retailer will now operate under Wal-Mart Stores Inc.’s Global eCommerce unit.

By Daphne Howland • Jan. 13, 2014

Lululemon stock drops 17% on lower Q4 forecast

The yoga clothing company is still faltering after last year's mortifying comments by its founder as well as embarrassing quality-control issues.

By Daphne Howland • Jan. 13, 2014

Barnes and Noble Inc. taps its Nook captain and company CFO as new CEO

The choice could bring big changes to the bookseller’s e-commerce operations, which are in free-fall.

By Daphne Howland • Jan. 10, 2014

World Cup to give Brazilian e-commerce a big assist in 2014

The tournament is poised to help boost the already growing segment of Brazilian retail sales, thanks to investments in infrastructure and 4G

By Daphne Howland • Jan. 10, 2014

New York's longtime Fifth Avenue Barnes & Noble closes

The bookstore chain turns another page in its efforts to meet readers’ changing habits.

By Daphne Howland • Jan. 9, 2014

California judge rules Overstock.com, Inc. misleads shoppers on price comparisons

Overstock warns the ruling overly dictates how retailers advertise and says it will appeal.

By Daphne Howland • Jan. 9, 2014

East Coast Forever 21 stores land workplace-safety fines

Repeat fines may become more commonplace as retailers face increased OSHA scrutiny.

By Daphne Howland • Jan. 8, 2014

Apple opens digital retail space on major Chinese e-commerce site Tmall

The latest move shows Apple isn’t being shy about taking on stiff competition in China.

By Daphne Howland • Jan. 7, 2014