J. Crew CEO out in just over a year

It was always going to be difficult for James Brett to orchestrate a turnaround with his longtime predecessor on the board.

By Daphne Howland • Nov. 19, 2018

Chanel claims The RealReal is selling fake handbags

The French fashion house claims that in addition to allegedly selling fakes, the luxury online consignment retailer forces its customers to rely on its own authentication rather than Chanel's.

By Daphne Howland • Updated Nov. 19, 2018

Home Depot's 'year of the pilot' spurs new facilities, 2-day delivery

In a new initiative, the retailer developed a "dynamic ETA" for more exact delivery dates based on zip codes.

By Shefali Kapadia • Nov. 19, 2018

Nordstrom overcharged $72M to customers

The retailer will be issuing refunds to 4% of Nordstrom cardholders, with most receiving less than $100. 

By Daphne Howland • Nov. 16, 2018

Oracle calls on digital assistant to boost operational productivity

Announced last month, this could be the latest virtual assistant to impact retail, but on the back end of the business.

By Dan O'Shea • Nov. 16, 2018

Shyft raises $6.5M to fuel workforce management app

The platform enables retail and service employees to easily swap work shifts.

By Dan O'Shea • Nov. 16, 2018

Hurricanes boost October retail sales

All eyes were on last month's numbers, and, by and large, they point to robust holiday sales.

By Daphne Howland • Nov. 16, 2018

Dillard's Q3 was 'disappointing' for CEO

The family-owned regional department store was forced to slash prices on merchandise in the quarter.

By Daphne Howland • Nov. 16, 2018

Retailers are seeing high employee turnover

Low unemployment is part of a robust economy fueling retail sales, but it's also forcing retailers to get creative as employers.

By Daphne Howland • Nov. 16, 2018

Stop WALMART Act takes aim at CEO pay, minimum wage

In order for the company to continue buying back stock, the act would require large employers to implement several changes.

By Katie Clarey • Nov. 16, 2018

Cashierless technology startup Standard Cognition raises $40M

The company plans to use the funds for rapid global expansion of its AI-powered autonomous checkout, posing a potential threat to Amazon Go.

By Jessica Dumont • Nov. 16, 2018

David's Bridal Chapter 11 plan approved

The company stated that it has sufficient funds to meet business requirements and all 300 stores will remain open throughout the restructuring process.

By Kaarin Moore • Updated Jan. 7, 2019

J.C. Penney's 'atrocious' Q3 sharpens challenge for new CEO

The hope for the retailer is that Jill Soltau can bring her merchandising skills to bear on fixing Penney's apparel woes — but she faces an uphill climb.

By Ben Unglesbee • Nov. 15, 2018

Bloomingdale's to sell major appliances

Will shoppers turn to the upscale department store, known for its tony apparel brands, for new televisions or dishwashers?

By Daphne Howland • Nov. 15, 2018

Inside Nike's new House of Innovation flagship

From customizable sneakers and apparel to a localized Speedshop for New York customers, the flagship does just about everything — including mobile.

By Cara Salpini • Nov. 15, 2018

Walmart e-commerce sales soar 43%

Thanks to its brick-and-mortar fleet, grocery sales and e-commerce innovations, Walmart is getting stronger in its battle with Amazon.

By Daphne Howland • Nov. 15, 2018

Sam's Club hit with timekeeping suit

The suit alleges improper overtime payments and seeks collective status with a proposed class of all full-time hourly Sam's Club workers.

By Lisa Burden • Nov. 15, 2018

Victoria's Secret CEO reportedly stepping down

Former Spanx CEO Jan Singer took over from longtime brand chief Sharen Turney a little over two years ago.

By Daphne Howland • Nov. 15, 2018

Walmart announces predictive scheduling for all US stores

Employees can work a set schedule for months at a time, or opt for more flexibility — with all scheduling administered through an app.

By Valerie Bolden-Barrett • Nov. 14, 2018

A fight is brewing over Sears' survival in bankruptcy

Unsecured creditors and the hedge fund run by the company's chairman are already battling in court over the retailer's plan to sell its remaining stores in Chapter 11.

By Ben Unglesbee • Nov. 14, 2018

Macy's posts 4th straight quarter of comps growth

According to GlobalData Retail, the number of people planning to visit the retailer for the holidays has risen for the first time in more than eight years.

By Daphne Howland • Nov. 14, 2018

Lord & Taylor settles state racial discrimination claims

The retailer's settlement with the Massachusetts attorney general highlights a common lack of explicit policies that prevent retail employees from treating customers unfairly based on race.

By Daphne Howland • Updated Nov. 19, 2018

Amazon to build supply chain hub in Nashville

The tech giant said it would build an Operations Center of Excellence in the Tennessee capital, in addition to new headquarters in New York City and Northern Virginia.

By Edwin Lopez • Nov. 14, 2018

Amazon confirms NYC, Northern Virginia as HQ2 locations

The company also announced a new Operations Center of Excellence in Nashville, Tennessee.

By Kristin Musulin , Chris Teale • Nov. 13, 2018

Flipkart CEO resigns over allegations

Co-founder Binny Bansal stayed on to oversee operations after Walmart acquired the Indian e-tailer, but unspecified misconduct allegations have forced him out.

By Daphne Howland • Nov. 13, 2018