E-Commerce

  • An Amazon delivery van made by Rivian sits in a neighborhood.
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    Courtesy of Amazon
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    Amazon cuts referral fees for some apparel sellers

    The retailer said the changes are meant to improve the speed of delivery and reduce total costs to serve.

    By • Dec. 6, 2023
  • Woman online shopping on smart phone.
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    Oatawa via Getty Images
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    Wish launches small parcel delivery service

    WishPost Smart Parcel will allow shippers who don't sell on the e-commerce platform to use its logistics capabilities.

    By Max Garland • Dec. 5, 2023
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    Courtesy of Amazon
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    NLRB rules against Amazon in New York fulfillment center union organizing case

    The National Labor Relations Board alleges the company unlawfully retaliated against some employees, including by changing work assignments.

    By • Dec. 4, 2023
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    Courtesy of Brooks Running
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    Brooks Running posts record 14% increase in Cyber Monday sales

    Nearly half of those sales were from new customers. The athletics brand also reported an 8% year-over-year increase in online sales on Black Friday.

    By Howard Ruben • Dec. 4, 2023
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: What’s the deal with EBITDA?

    The earnings metric is widely used despite criticism that it can cloud the true picture. What companies emphasize it, and why?

    By Retail Dive Staff • Nov. 30, 2023
  • Woman shopping online with a smart phone
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    oatawa via Getty Images
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    Cyber Monday shoppers spent $12.4B online: Adobe

    Digital sales during the holiday grew 9.6% year over year as shoppers embraced mobile and buy now, pay later.

    By Tatiana Walk-Morris • Nov. 29, 2023
  • A photo illustration of an ad seen on the JCPenney website for a Cyber Monday sale is displayed on laptop computers.
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    Justin Sullivan/Getty Images via Getty Images
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    Amazon Cyber Week sales surpass previous years

    The e-commerce giant is touting a successful Black Friday and Cyber Monday, despite declining to share exact figures.

    By Tatiana Walk-Morris • Nov. 29, 2023
  • Picture of Shein office lobby.
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    Courtesy of Shein
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    Shein reportedly files for IPO

    The fast-fashion giant had reportedly been eyeing the move all year, while it has faced scrutiny from U.S. lawmakers over its supply chain practices.

    By Laurel Deppen • Nov. 28, 2023
  • A person pushes a cart in front of Walmart
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    Scott Olson via Getty Images
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    Walmart is widening the gap with Amazon in grocery e-commerce, report finds

    The retailer's share of the online grocery market will expand to nearly 27% by the end of 2024, while Amazon’s will slip to 18.5%, according to Insider Intelligence.

    By Sam Silverstein • Nov. 27, 2023
  • Person holding a mobile phone with the Poshmark website pulled up.
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    Courtesy of Poshmark
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    Poshmark’s Secondhand Sunday returns with live shopping events

    The resale platform, which launched the holiday last year, is hosting live events and encouraging shoppers to embrace circular fashion during the season.

    By • Nov. 15, 2023
  • An Amazon Prime delivery truck sits at a facility.
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    Courtesy of Amazon
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    Amazon expands Buy with Prime features in time for the holidays

    Prime members can access a live chat, streamlined returns and order tracking when they use Buy with Prime on other brands’ online stores. 

    By Tatiana Walk-Morris • Nov. 15, 2023
  • A person with long light brown hair smiles, against a background of leafy branches.
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    Courtesy of Amazon
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    Amazon Fashion chief exits

    Muge Erdirik Dogan has stepped down as head of Amazon Fashion and Fitness, with company veteran Jenny Freshwater taking over the role.

    By • Nov. 10, 2023
  • Person laying back on a couch with a computer and a credit card shopping.
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    pixdeluxe via Getty Images
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    Shoppers spent record $76.8B online in October: Adobe

    Data shows that consumers are being strategic in managing their holiday budgets and taking advantage of early deals, according to a new report. 

    By Tatiana Walk-Morris • Nov. 10, 2023
  • A mobile phone showing a Real Authentication verification.
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    Courtesy of Real Authentication
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    TikTok Shop to offer authenticated handbags

    The social media platform partnered with Real Authentication as more online retailers introduce verification services.

    By Tatiana Walk-Morris • Nov. 9, 2023
  • Whole Foods
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    Courtesy of Whole Foods Market
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    Amazon is extending grocery delivery and pickup to non-Prime users nationwide

    The online services are now available to non-members through Amazon Fresh, and will soon expand to markets where Whole Foods operates.

    By Jeff Wells • Nov. 9, 2023
  • Artist rendition of new fulfillment center.
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    Courtesy of Walmart
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    Walmart, Amazon see gains in fulfillment pivots as holidays near

    The rival retailers are zeroing in on improved speed and efficiencies with changes to their e-commerce fulfillment strategies. 

    By Catherine Douglas Moran , Kelly Stroh • Nov. 9, 2023
  • Five pieces of clothing, with a cardboard box to the right that says "Stitch Fix."
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    Courtesy of Stitch Fix
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    Stitch Fix hires former Amazon Fashion exec

    Tony Bacos is now the box retailer’s chief product and technology officer, a role he also held at the e-commerce giant’s apparel and accessories business.

    By • Nov. 7, 2023
  • A person with a cardboard box marked "Amazon" going up steps outside.
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    Courtesy of Amazon
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    Amazon rolls out early Black Friday deals

    Following a positive quarter, the e-commerce giant is competing with other major retailers for shoppers ahead of the sales event.

    By Tatiana Walk-Morris • Nov. 7, 2023
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    Alex Wong via Getty Images
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    Amazon allegedly welcomed ‘defect’ ads. What does it mean for retail media?

    The prevalence of junk ads on the platform eventually led Amazon to implement a “cost of defect” into its ad auction, the FTC’s antitrust complaint alleges.

    By Peter Adams • Nov. 7, 2023
  • Exterior of a brick building with the Etsy name on it.
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    Courtesy of Etsy
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    Etsy reaches record 92M active buyers in Q3

    The online marketplace acknowledged rising competition from Temu and Shein and issued cautious Q4 guidance. 

    By • Nov. 3, 2023
  • Three handmade, glazed coffee mugs displayed on a table
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    Permission granted by Michaels
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    Michaels launches Etsy competitor MakerPlace

    The initiative, which lets artisans sell goods and host virtual classes, is in addition to a third-party seller marketplace that debuted earlier this year.

    By • Nov. 2, 2023
  • Computer screen that shows Best Buy employees during a livestream event.
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    Courtesy of TalkShopLive
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    Best Buy launches livestream holiday shopping series

    In a partnership with TalkShopLive, the retailer is hosting three live shopping events that feature products from its new categories.

    By Tatiana Walk-Morris • Nov. 2, 2023
  • Puffy white clouds in a bright blue sky, behind a red-trimmed storefront that reads "Bed Bath & Beyond."
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    "Bed Bath & Beyond" by Mike Mozart is licensed under CC BY-SA 2.0
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    Overstock plans to relaunch namesake website by the end of 2024

    The company — which rebranded as Bed Bath & Beyond earlier this year — wants to sell clearance products through its old name.

    By • Oct. 26, 2023