E-Commerce


  • Etsy in ChatGPT
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    Courtesy of Etsy
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    Etsy slashes workforce by 12%, laying off 220

    CEO Kruti Patel Goyal said neither cost cuts nor artificial intelligence drove the downsizing, but also said that “AI is changing how all of us work.”

    By Aug. 6, 2026
  • A Perigold room with a staircase in the background.
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    Courtesy of Perigold
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    High-income shoppers drive revenue gains at Wayfair

    Despite continued housing market uncertainty, the company’s upscale Perigold banner experienced growth, increasing by over 35% in Q2.

    By Aug. 4, 2026
  • Trendline

    What's shaping the e-commerce landscape?

    From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

    By Retail Dive staff
  • A person wearing jeans and a sweater holds a credit card over a laptop, with a blurry holiday tree in the background.
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    Getty Images
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    As the holidays near, two-thirds of shoppers are using AI

    Consumers are looking to AI this holiday season to sift through products and search for bargains, according to Attentive.

    By Tatiana Walk-Morris • Aug. 4, 2026
  • An Amazon Prime delivery truck sits at a facility.
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    Courtesy of Amazon
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    Amazon to add supply chain facilities in New York, Texas

    The e-commerce giant is in the early stages of building a distribution center in the Lone Star State while prepping a Long Island operations site.

    By Kelly Stroh • Aug. 3, 2026
  • Amazon fulfillment center
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    Ethan Miller/Getty Images via Getty Images
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    Amazon customers are embracing Alexa for Shopping

    The number of active users for the tech nearly doubled in the second quarter, with interactions up five times year over year, CEO Andy Jassy said.

    By Bryan Wassel • Aug. 3, 2026
  • Laptop with illustration and a tiny green human walking pass it
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    Permission granted by Dexory
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    Sponsored by Dexory

    The promise retailers keep breaking (and why the data is to blame)

    Inventory distortion costs retail $1.77 trillion a year. The fix isn't more counting. It's better data.

    By Oana Jinga • Aug. 3, 2026
  • A person hands over a package labeled "Amazon Now."
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    Courtesy of Amazon
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    Amazon Prime Day details elusive as AWS takes centerstage

    The company’s Q2 online store net sales grew 15%, but Amazon has pared back the public release of details on how the major sales event fared. 

    By July 31, 2026
  • People walking by stores and crossing the street in a city, with a small red car in a wide crosswalk.
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    Daphne Howland/Retail Dive
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    Column

    The Weekly Closeout: Macy’s disappearing billboard and Reformation’s IPO

    The department store’s iconic sign in Herald Square was taken down. Meanwhile, the apparel retailer went public on the low end of its price range.

    By Retail Dive Staff • July 31, 2026
  • Gray clouds over a Kohl's store, with an entrance to Sephora.
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    Daphne Howland/Retail Dive
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    Kohl’s debuts AI shopping assistant

    What started as a Mother’s Day Gift Finder has evolved into a digital shopping assistant that aids with product discovery. 

    By Tatiana Walk-Morris • July 30, 2026
  • A person walking by a Bark sign
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    Courtesy of Bark
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    Bark names CFO

    Anya Hamill comes with more than 20 years of financial leadership experience across public and private CPG companies.

    By July 29, 2026
  • Modern distribution center for Shein with an American flag in front and a parking lot in the foreground, under a partly cloudy sky.
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    Alamy
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    Shein’s US ambitions hindered by FTC investigation, tariffs

    The global e-commerce giant disclosed the investigation as it preps for a Hong Kong IPO and also noted it has been bumping prices to tackle tariff costs.

    By July 29, 2026
  • A woman walks with a cart in a warehouse.
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    Miguel J. Rodriguez Carrillo / Stringer via Getty Images
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    Amazon to temporarily close Florida facility, lay off nearly 500

    The Port St. Lucie distribution site will be renovated into a sortable fulfillment center, with operations set to cease Sept. 17. 

    By Kelly Stroh • July 27, 2026
  • Shoppers in a cool tech store
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    Rezolve Ai via Artlist.io

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    Sponsored by Rezolve Ai

    Retail brands risk optimizing the wrong thing

    AI platforms are making purchase decisions. Is your brand structured to be found?

    July 27, 2026
  • Two smiling people, one with a dog on a leash and the other with a shopping cart, walk away from a store entrance.
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    Courtesy of Tractor Supply
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    Tractor Supply taps Instacart for same-day delivery

    The partnership adds to various last-mile upgrades the retailer has deployed in recent months.

    By Max Garland • July 23, 2026
  • Nike's first Nike Rise concept store in Guangzhou, China
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    Courtesy of Nike
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    Nike resets online distribution in ‘fragmented’ China market

    Revenue in the region fell 12% in the brand’s most recent quarter and has been dragging down the company’s turnaround.

    By July 22, 2026
  • People walking past a clothing store. A tree in front of the main entrance.
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    Daphne Howland/Retail Dive
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    J. Crew hires former Walmart e-commerce exec

    After nearly a decade with the big-box retailer, Stacey Levitt is joining the apparel company as its executive vice president of e-commerce and digital experience. 

    By Tatiana Walk-Morris • July 21, 2026
  • Ebay campus
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    Courtesy of Ebay
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    GameStop discloses 10% eBay stake as it pushes for a deal

    That’s roughly double the amount GameStop owned in May, when the company made its initial $56 billion offer to acquire the marketplace.

    By July 20, 2026
  • A smart cart in a grocery store.
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    Courtesy of Instacart
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    Instacart acquires shelf-scanning technology startup

    The purchase of Arpalus gives it a system that allows workers to record product levels on store shelves using a smartphone app.

    By Sam Silverstein • July 20, 2026
  • A person holding a phone
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    Permission granted by Rokt
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    Sponsored by Rokt

    AI is creating e-commerce’s next optimization challenge: The intent gap

    AI is changing how shoppers arrive. Is your checkout keeping up?

    July 20, 2026
  • A person goes live on TikTok for QVC Group
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    Courtesy of QVC Group
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    QVC Group nears bankruptcy exit with approved restructuring plan

    The HSN and QVC owner will have reduced its debt by over $5 billion when it exits Chapter 11.

    By July 16, 2026
  • Dollar Shave Club's "Lowhangers" ad creative
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    Courtesy of Dollar Shave Club
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    How Dollar Shave Club uses generative AI to unlock advertising creativity

    Chief Brand and Innovation Officer Laura Higgins explains how the grooming brand is evolving its use of AI in marketing to reassert its brand voice.

    By Chris Kelly • July 14, 2026
  • Two people pose in Pink's Marshmallow bra collection.
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    Courtesy of Victoria's Secret Pink
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    Column

    The Weekly Closeout: Pink debuts Marshmallow bra and RH CEO offloads stock

    The new bra franchise is the intimates brand’s softest yet. Meanwhile, Gary Friedman sold 125,000 RH shares.

    By Retail Dive Staff • July 10, 2026
  • A full closet with the StockX logo.
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    Courtesy of StockX
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    StockX expands with debut of used, vintage listings

    StockX Listings uses AI photo analysis and pricing guidance so sellers can list products quickly. 

    By Tatiana Walk-Morris • July 2, 2026
  • A circular display of beauty products, with shelves of products in the background.
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    Courtesy of Target
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    Target grows marketplace with Forever 21, Clarks brand additions

    The mass retailer is using the invite-only Target Plus marketplace to capitalize on trending categories such as K-beauty.

    By July 2, 2026
  • Closeup group of businesspeople meeting discuss project plan and financial results in office.
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    Getty Images
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    4 experts on how to make AI investments worthwhile

    Leaders at CCW Las Vegas discussed the challenges of and strategies for cutting through AI hype, from understanding how costs scale to investing with customers in mind.

    By Bryan Wassel • July 2, 2026