E-Commerce


  • A bottle of Dom Perignon
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    Permission granted by Quince
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    Quince adds wine to assortment through partnership with Drinks

    The online retailer teamed up with the AI-powered SaaS platform to offer a curated selection of wines as it expands into gourmet food and wine.

    By Howard Ruben • Dec. 5, 2025
  • The exterior of an Ashley store.
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    Courtesy of Ashley
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    Ashley offers AI-powered shopping experience

    The partnership with Perplexity and PayPal allows customers to ask for product recommendations, add items to cart and complete payment in a single step.

    By Tatiana Walk-Morris • Dec. 4, 2025
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • A delivery van, door open, parked on a city street.
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    Daphne Howland/Retail Dive
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    Amazon tests delivery in half hour or less

    In parts of Seattle and Philadelphia, ultra-fast delivery of household essentials and groceries is an extra $14 — or $4 for Prime members.

    By Dec. 2, 2025
  • White exterior of Anthropologie storefront in Washington, D.C., with sale signs
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    Dani James/Retail Dive
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    BNPL drives over $1B in online spend on Cyber Monday

    Overall spending on the digital shopping day topped $14 billion in the U.S., per Adobe Analytics. Shopify also touted record sales despite technical difficulties.

    By Dec. 2, 2025
  • Person laying back on a couch with a computer and a credit card shopping.
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    Getty Images
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    ChatGPT launches shopping research feature

    OpenAI aims to streamline the comparison shopping process as it transforms ChatGPT into an e-commerce destination.

    By Tatiana Walk-Morris • Dec. 1, 2025
  • A mall entrance to a clothing store named "Pacsun."
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    Daphne Howland/Retail Dive
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    Pacsun, Camping World and Lush launch on-demand delivery with Uber

    In the midst of the busy holiday shopping season, customers can now use the Uber, Uber Eats and Postmates apps to order from the retailers.

    By Howard Ruben • Dec. 1, 2025
  • Crowds in front of Mall of America on Black Friday
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    Courtesy of Mall of America
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    Winners and losers of Black Friday 2025

    Online discounts were flat year over year. However, some retailers won with exclusive giveaways that enticed customers into stores.

    By Nov. 29, 2025
  • Carol's Daughter
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    Courtesy of Carol's Daughter
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    Carol’s Daughter relaunches e-commerce site

    The move comes nearly nine months after L'Oréal said it would sell the brand, placing it back under the leadership of founder Lisa Price.

    By Howard Ruben • Nov. 25, 2025
  • A Family Dollar store in Moab, Utah.
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    Kaarin Vembar/Retail Dive
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    Family Dollar teams up with DoorDash ahead of the holidays

    Thousands of the retailer’s stores are on DoorDash, allowing consumers to shop its assortment of groceries, cleaning supplies and more from the platform.

    By Howard Ruben • Nov. 24, 2025
  • Inside of a Walmart distribution center
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    Courtesy of Walmart
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    Walmart grows automation usage throughout supply chain

    More than half of the retailer's e-commerce fulfillment center volume now moves through automated systems, lowering shipping costs.

    By Max Garland • Nov. 24, 2025
  • A rendering of the exterior of QVC's holiday pop-up in New York City
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    Courtesy of QVC
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    QVC launches holiday pop-up in New York City

    The two-day event, featuring Kathy Hilton as Mrs. Claus, is spread across 10 rooms including the Claus-et, Yuletide Lounge, Kringle Kitchenette and Haute Chocolate Bar.

    By Howard Ruben • Updated Nov. 20, 2025
  • Exterior of Walmart store with a sign that reads "grocery" and two cars parked in front.
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    Sam Silverstein/Retail Dive
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    Walmart’s e-commerce growth speaks to CEO Doug McMillon’s legacy

    Digital sales jumped 27% globally in Q3 and the U.S. channel is poised to turn a profit this year, demonstrating a core aspect of the exiting chief's omnichannel strategy.

    By Nov. 20, 2025
  • Bath & Body Works' reformulated hand soap collection, whose bottles are made with at least 50% recycled plastic.
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    Courtesy of Bath & Body Works
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    Bath & Body Works to launch on Amazon

    The retailer will start with a small assortment of its products on the marketplace next year as it works to capture sales lost to the gray market.

    By Nov. 20, 2025
  • Paul Kotas at Amazon UnBoxed
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    Courtesy of Amazon
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    Deep Dive

    Will Amazon’s AI-powered one-stop shop for advertising change the game?

    At its UnBoxed conference, Amazon showcased new tools it claims provide unprecedented flexibility in buying and intelligence for advertisers.

    By Chris Kelly • Nov. 19, 2025
  • Screenshots of Target's ChatGPT app on three screens
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    Courtesy of Target
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    Target to launch ChatGPT app with multi-item baskets, fresh food

    The mass retailer is deepening its work with OpenAI as consumers continue to turn to generative chatbots for shopping support.

    By Nov. 19, 2025
  • A group of people stand with presents on a red background.
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    Courtesy of Old Navy
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    Old Navy taps DoorDash for same-day deliveries

    The effort, which comes amid increased interest in on-demand apparel deliveries, allows shoppers to order denim, holiday-themed pajamas and more.

    By Tatiana Walk-Morris • Nov. 18, 2025
  • Rhone COO Matthew Wallace
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    Courtesy of Rhone
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    Rhone names chief operating officer

    Matthew Wallace joins the DTC activewear brand with over three decades of experience, including with Walmart and PVH Corp.

    By Howard Ruben • Updated Nov. 19, 2025
  • An Urban Outfitters storefront is pictured while a large amount of shoppers walk on the sidewalk in front of it.
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    Dan Dennison/Getty Images via Getty Images
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    Nuuly subscribers can now return items at Urban Outfitters stores

    Subscribers to the apparel rental company can see faster processing and instant updates as part of the new service. 

    By Howard Ruben • Nov. 17, 2025
  • A person looks at the Pinterest app on their phone.
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    Getty Images
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    Pinterest taps into search and shopping data to create holiday gift guides

    Celebrities including Pamela Anderson and the Jonas Brothers have also curated shoppable boards as the social platform caters to gift buyers.

    By Tatiana Walk-Morris • Nov. 12, 2025
  • Two screenshots of Target app using the Find Bullseye hunting feature
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    Permission granted by Target
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    Target debuts AI holiday gift finder

    Shoppers can enter details like age and interests to generate unique recommendations — just one of several tech updates during the season.

    By Nov. 12, 2025
  • Amazon retail online shopping lawsuit
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    Getty Images
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    Amazon sues Perplexity over AI shopping agents

    The mass e-commerce company — which alleges Comet agents are covertly making purchases for users — is open to third-party agentic commerce, but on its own terms.

    By Nov. 6, 2025
  • Two ThredUp boxes sitting on top of each other on a bed, with a teal sweater next to them.
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    Courtesy of ThredUp
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    ThredUp’s next big growth opportunity is peer-to-peer selling

    CEO James Reinhart believes he has the answers to the model’s oft-repeated challenges, including low-quality items, unverified sellers and difficult returns.

    By Nov. 4, 2025
  • Mastercard point of sale, retail
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    Courtesy of Mastercard
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    Q&A

    Agentic commerce portends merchant headaches

    AI agents used by shoppers will change the equation for online sellers, according to Mastercard’s executive vice president for security solutions.

    By Patrick Cooley • Nov. 3, 2025
  • A chain grocery on a street corner.
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    Daphne Howland/Retail Dive
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    AI will accelerate the end of brick and mortar’s reign: Amazon CEO

    The domination of e-commerce is inevitable and will only come faster thanks to the emerging technology, even if physical stores represent opportunity for now, Andy Jassy told analysts Thursday.

    By Oct. 31, 2025
  • Parade's first swimwear collection
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    Courtesy of Parade
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    Column

    The Weekly Closeout: Lululemon links up with the NFL, Parade shuts down

    The activewear brand is launching an apparel collection tied to the league’s teams, while the intimates brand abruptly ceased operations after six years.

    By Retail Dive Staff • Oct. 31, 2025