E-Commerce


  • An employee assists a customer at The Home Depot store.
    Image attribution tooltip
    Brandon Bell via Getty Images
    Image attribution tooltip

    Home Depot rolls out express delivery in 3 hours or less across US

    The service covers thousands of SKUs and uses more than 2,000 U.S. stores as fulfillment hubs.

    By Kelly Stroh • Aug. 21, 2026
  • Michaels framing options.
    Image attribution tooltip
    Courtesy of Michaels
    Image attribution tooltip

    Michaels launches 3D digital frame builder

    The retailer is harnessing 3D and AR technology to help shoppers preview frames in their spaces.

    By Tatiana Walk-Morris • Aug. 20, 2026
  • Trendline

    What's shaping the e-commerce landscape?

    From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

    By Retail Dive staff
  • Exterior of Walmart store with a sign that reads "grocery" and two cars parked in front.
    Image attribution tooltip
    Sam Silverstein/Retail Dive
    Image attribution tooltip

    Walmart’s stores have ‘evolved’ as e-commerce grows

    CFO John David Rainey said brick and mortar is vital as retail becomes more omnichannel. Meanwhile, Walmart's Q2 U.S. comps were softened by drug pricing regulation.

    By Aug. 20, 2026
  • A Walmart employee handles a crate in a market fulfillment center.
    Image attribution tooltip
    Courtesy of Walmart
    Image attribution tooltip

    Walmart equipping a store with Symbotic fulfillment system

    The SymMicro system is expected to “come to life” in about six months, advancing the retailer's efforts to accelerate in-store pickup and delivery operations.

    By Max Garland • Aug. 19, 2026
  • Stacks of cardboard boxes in a warehouse.
    Image attribution tooltip

    Pexels / Ihsan Adityawarman

    Image attribution tooltip
    Sponsored by VTEX

    A new community for the people modernizing complex B2B commerce

    A new commerce leadership community with a bold take on B2B ecommerce.

    Aug. 17, 2026
  • Person laying back on a couch with a computer and a credit card shopping.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Consumers warm up to agentic AI purchases

    Shoppers are trusting AI to buy items on their behalf, but they still prefer a human step in the process, a new survey found.

    By Tatiana Walk-Morris • Aug. 13, 2026
  • A retail storefront. The storefront sign reads "Academy Sports + Outdoors
    Image attribution tooltip
    Courtesy of Academy Sports and Outdoors
    Image attribution tooltip

    Academy Sports and Outdoors taps Instacart for same-day delivery

    The sporting goods retailer, which partnered with Uber Eats earlier this year, will charge the same price for products as in its stores.

    By Tatiana Walk-Morris • Aug. 13, 2026
  • Etsy in ChatGPT
    Image attribution tooltip
    Courtesy of Etsy
    Image attribution tooltip

    Etsy slashes workforce by 12%, laying off 220

    CEO Kruti Patel Goyal said neither cost cuts nor artificial intelligence drove the downsizing, but also said that “AI is changing how all of us work.”

    By Aug. 6, 2026
  • A Perigold room with a staircase in the background.
    Image attribution tooltip
    Courtesy of Perigold
    Image attribution tooltip

    High-income shoppers drive revenue gains at Wayfair

    Despite continued housing market uncertainty, the company’s upscale Perigold banner experienced growth, increasing by over 35% in Q2.

    By Aug. 4, 2026
  • A person wearing jeans and a sweater holds a credit card over a laptop, with a blurry holiday tree in the background.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    As the holidays near, two-thirds of shoppers are using AI

    Consumers are looking to AI this holiday season to sift through products and search for bargains, according to Attentive.

    By Tatiana Walk-Morris • Aug. 4, 2026
  • An Amazon Prime delivery truck sits at a facility.
    Image attribution tooltip
    Courtesy of Amazon
    Image attribution tooltip

    Amazon to add supply chain facilities in New York, Texas

    The e-commerce giant is in the early stages of building a distribution center in the Lone Star State while prepping a Long Island operations site.

    By Kelly Stroh • Aug. 3, 2026
  • Amazon fulfillment center
    Image attribution tooltip
    Ethan Miller/Getty Images via Getty Images
    Image attribution tooltip

    Amazon customers are embracing Alexa for Shopping

    The number of active users for the tech nearly doubled in the second quarter, with interactions up five times year over year, CEO Andy Jassy said.

    By Bryan Wassel • Aug. 3, 2026
  • Laptop with illustration and a tiny green human walking pass it
    Image attribution tooltip
    Permission granted by Dexory
    Image attribution tooltip
    Sponsored by Dexory

    The promise retailers keep breaking (and why the data is to blame)

    Inventory distortion costs retail $1.77 trillion a year. The fix isn't more counting. It's better data.

    By Oana Jinga • Aug. 3, 2026
  • A person hands over a package labeled "Amazon Now."
    Image attribution tooltip
    Courtesy of Amazon
    Image attribution tooltip

    Amazon Prime Day details elusive as AWS takes centerstage

    The company’s Q2 online store net sales grew 15%, but Amazon has pared back the public release of details on how the major sales event fared. 

    By July 31, 2026
  • People walking by stores and crossing the street in a city, with a small red car in a wide crosswalk.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip
    Column

    The Weekly Closeout: Macy’s disappearing billboard and Reformation’s IPO

    The department store’s iconic sign in Herald Square was taken down. Meanwhile, the apparel retailer went public on the low end of its price range.

    By Retail Dive Staff • July 31, 2026
  • Gray clouds over a Kohl's store, with an entrance to Sephora.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Kohl’s debuts AI shopping assistant

    What started as a Mother’s Day Gift Finder has evolved into a digital shopping assistant that aids with product discovery. 

    By Tatiana Walk-Morris • July 30, 2026
  • A person walking by a Bark sign
    Image attribution tooltip
    Courtesy of Bark
    Image attribution tooltip

    Bark names CFO

    Anya Hamill comes with more than 20 years of financial leadership experience across public and private CPG companies.

    By July 29, 2026
  • Modern distribution center for Shein with an American flag in front and a parking lot in the foreground, under a partly cloudy sky.
    Image attribution tooltip
    Alamy
    Image attribution tooltip

    Shein’s US ambitions hindered by FTC investigation, tariffs

    The global e-commerce giant disclosed the investigation as it preps for a Hong Kong IPO and also noted it has been bumping prices to tackle tariff costs.

    By July 29, 2026
  • A woman walks with a cart in a warehouse.
    Image attribution tooltip
    Miguel J. Rodriguez Carrillo / Stringer via Getty Images
    Image attribution tooltip

    Amazon to temporarily close Florida facility, lay off nearly 500

    The Port St. Lucie distribution site will be renovated into a sortable fulfillment center, with operations set to cease Sept. 17. 

    By Kelly Stroh • July 27, 2026
  • Shoppers in a cool tech store
    Image attribution tooltip

     

    Rezolve Ai via Artlist.io

    Image attribution tooltip
    Sponsored by Rezolve Ai

    Retail brands risk optimizing the wrong thing

    AI platforms are making purchase decisions. Is your brand structured to be found?

    July 27, 2026
  • Two smiling people, one with a dog on a leash and the other with a shopping cart, walk away from a store entrance.
    Image attribution tooltip
    Courtesy of Tractor Supply
    Image attribution tooltip

    Tractor Supply taps Instacart for same-day delivery

    The partnership adds to various last-mile upgrades the retailer has deployed in recent months.

    By Max Garland • July 23, 2026
  • Nike's first Nike Rise concept store in Guangzhou, China
    Image attribution tooltip
    Courtesy of Nike
    Image attribution tooltip

    Nike resets online distribution in ‘fragmented’ China market

    Revenue in the region fell 12% in the brand’s most recent quarter and has been dragging down the company’s turnaround.

    By July 22, 2026
  • People walking past a clothing store. A tree in front of the main entrance.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    J. Crew hires former Walmart e-commerce exec

    After nearly a decade with the big-box retailer, Stacey Levitt is joining the apparel company as its executive vice president of e-commerce and digital experience. 

    By Tatiana Walk-Morris • July 21, 2026
  • Ebay campus
    Image attribution tooltip
    Courtesy of Ebay
    Image attribution tooltip

    GameStop discloses 10% eBay stake as it pushes for a deal

    That’s roughly double the amount GameStop owned in May, when the company made its initial $56 billion offer to acquire the marketplace.

    By July 20, 2026
  • A smart cart in a grocery store.
    Image attribution tooltip
    Courtesy of Instacart
    Image attribution tooltip

    Instacart acquires shelf-scanning technology startup

    The purchase of Arpalus gives it a system that allows workers to record product levels on store shelves using a smartphone app.

    By Sam Silverstein • July 20, 2026