E-Commerce

  • People walking into an Eddie Bauer that is going out of business.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Retailers could close more than 40K stores in the next 5 years

    Tariffs and immigration policies are weighing on the industry and could drive even more closures, UBS analysts found.

    By • April 24, 2026
  • The outside of an Ulta Beauty store.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Ulta Beauty, Google partner on AI-powered shopping experiences

    The beauty retailer has launched Ulta AI, a shopping assistant available on its website that soon will roll out to its app. 

    By Tatiana Walk-Morris • April 23, 2026
  • Header Image Explore the Trendline➔
    Image attribution tooltip

    Shutterstock.com

    Image attribution tooltip
    Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • Ebay campus
    Image attribution tooltip
    Courtesy of Ebay
    Image attribution tooltip

    EBay closes San Francisco office

    The marketplace giant also eliminated 800 roles earlier this year as it refocuses its operations on fashion, peer-to-peer sales and resale.

    By • April 23, 2026
  • Boxes move along a conveyor belt at an Amazon fulfillment center
    Image attribution tooltip
    Justin Sullivan/Staff via Getty Images
    Image attribution tooltip

    Amazon brings back summer beauty event

    The sale, which kicks off Monday and runs through May 10, features deals on brands like Charlotte Tilbury, Biodance, Dyson and Estée Lauder. 

    By Howard Ruben • April 22, 2026
  • A person with white wired headphones and a white bag stands outside a clothing store.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Lululemon launches e-commerce in Mexico, expands brick-and-mortar presence

    The company will open eight stores in the country this year, as it continues to push its international operations. 

    By Tatiana Walk-Morris • April 21, 2026
  • An Amazon truck parked on a city street.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Amazon allegedly pushed vendors to set higher prices at Target, Walmart

    California's attorney general office claims the e-commerce giant worked with brands, including Levi’s and Hanes, to raise prices on products on competitor websites.

    By • April 21, 2026
  • An Uber Eats order is handed to an end customer.
    Image attribution tooltip
    Courtesy of Uber
    Image attribution tooltip

    Uber Eats launches retail returns

    The delivery company wants to solve one of the biggest pain points in retail, and is starting with companies like Best Buy and Dick’s Sporting Goods.

    By Tatiana Walk-Morris • April 20, 2026
  • A selection of Bath & Body Works dryer sheets.
    Image attribution tooltip
    Courtesy of Bath & Body Works
    Image attribution tooltip

    Bath & Body Works pulls back on laundry offering

    CEO Daniel Heaf spoke at the Semafor World Economy summit about refocusing on core product categories and improving the online business.

    By • April 16, 2026
  • Tall trees flank a white Rent the Runway store in New York City, as smaller potted trees flank its doorway.
    Image attribution tooltip
    "Rent the Runway Flagship" by ajay_suresh is licensed under CC BY 2.0
    Image attribution tooltip

    Rent the Runway turns to marketplace, other sideline businesses to stoke revenue

    The subscription site is also launching more than 30 new brands and expanding its “everyday” and “workwear” assortments.

    By • April 14, 2026
  • David's Bridal debuts new Diamonds & Pearls concept
    Image attribution tooltip
    Courtesy of David's Bridal
    Image attribution tooltip

    David’s Bridal brings wedding shopping to ChatGPT, Copilot

    In addition to integrating its assortment with the chatbots, the bridal retailer will audit its inventory to make it more suitable for AI shopping experiences.

    By Tatiana Walk-Morris • April 14, 2026
  • A smiling person in a light blue shirt wears sunglasses, a watch and a nametag.
    Image attribution tooltip
    Kevin Dietsch via Getty Images
    Image attribution tooltip

    Andy Jassy defends Amazon’s $200B AI investment in letter to shareholders

    The e-commerce giant’s CEO noted the dominance of brick-and-mortar retail despite decades of disruption, but sees that as a massive opportunity.

    By • April 9, 2026
  • A Foot Locker location in an enclosed mall.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Foot Locker partners with DoorDash for on-demand delivery

    The deal is among the latest between a retailer and the delivery platform, which says over a third of its active monthly users shop retail and grocery categories.

    By Howard Ruben • April 8, 2026
  • Chloe Fineman for Olaplex
    Image attribution tooltip
    Courtesy of Olaplex
    Image attribution tooltip

    Olaplex to be acquired by Germany’s Henkel for $1.4B

    Through the deal, Olaplex will be focused on “accelerating our product innovation, expanding our reach and continuing to deliver results,” CEO Amanda Baldwin said.

    By Howard Ruben • April 7, 2026
  • Cargo boxes on pallets at an airport with a plane in the background during a dramatic sunset, conveying a sense of global logistics and travel.
    Image attribution tooltip

    Stock.adobe.com/Old Man Stocker

    Image attribution tooltip
    Sponsored by SmartKargo

    From carrier-centric to customer-centric: How SmartKargo is helping eCommerce leaders rethink parcel delivery

    Parcel delivery now shapes customer experience. Rising fees and delays push retailers toward airline-powered models for speed, visibility and predictable costs.

    By Ed Burek • April 6, 2026
  • An assortment of beauty products on pedestals that will be available through Belk with BeautySpace
    Image attribution tooltip
    Courtesy of Belk, Inc.
    Image attribution tooltip

    Belk introduces BeautySpace shop-in-shops to select stores

    The collaboration will feature brands like IGK, Oak Essentials and Malin + Goetz in stores, with a broader assortment available online.

    By Howard Ruben • April 3, 2026
  • A display of Converse sneakers in a window of a store.
    Image attribution tooltip
    Mario Tama via Getty Images
    Image attribution tooltip
    Column

    The Weekly Closeout: Converse drags down Nike, Wacoal acquires Glamorise

    The sneaker brand’s sales fell more than 30% in the latest quarter, and the deal with Glamorise is aimed at strengthening Wacoal’s U.S. position.

    By Retail Dive Staff • April 3, 2026
  • Various Salt & Stone products, including body wash, deodorant and body spray
    Image attribution tooltip
    Courtesy of Salt & Stone
    Image attribution tooltip

    Advent International acquires majority stake in Salt & Stone

    Following the deal, which is expected to close next month, the body care brand’s current senior management will continue leading the company.

    By Howard Ruben • March 31, 2026
  • Exterior of an Ulta store
    Image attribution tooltip
    Kaarin Vembar/Retail Dive
    Image attribution tooltip

    Ulta doubled store fulfillment capabilities in 2025

    The beauty retailer grew its ship-from-store program to 1,000 stores in fiscal year 2025, while its fulfillment center footprint remained flat compared to 2024.

    By • March 30, 2026
  • Outside storefront image of The Home Depot
    Image attribution tooltip
    Courtesy of The Home Depot
    Image attribution tooltip
    Column

    The Weekly Closeout: Gabe’s in search of top leadership and Home Depot’s latest acquisition

    After avoiding bankruptcy, the off-pricer’s CEO and a few CFOs have left. Meanwhile, the home improvement retailer bought Mingledorff’s.

    By Retail Dive Staff • March 27, 2026
  • The Home Depot Chief Information Officer Angie Brown and Executive Vice President of Customer Experience Jordan Broggi speaking on a panel at Shoptalk Spring in Las Vegas.
    Image attribution tooltip
    Permission granted by Shoptalk
    Image attribution tooltip

    In the age of AI, Home Depot’s stores have ‘never been more relevant’

    While the retailer has been ramping up its AI-powered offerings, it aims to provide a frictionless experience across a customer’s shopping journey, wherever that may be.

    By • March 27, 2026
  • A lit-up "Sephora" sign in white letters, with a small black "Sephora" sign jutting out below.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Sephora launches app in ChatGPT

    The AI-enhanced experience will give customers advice and help them discover products, according to Global Chief Digital Officer Anca Marola. 

    By • March 26, 2026
  • Amanda Bailey, Lowe's Vice President of Customer Marketing and Loyalty, speaks to an audience at Shoptalk Spring
    Image attribution tooltip
    Permission granted by Shoptalk
    Image attribution tooltip

    How Lowe’s creator network is winning over the next generation of shoppers

    The home improvement retailer has partnered with content creators like MrBeast to connect with Gen Alpha long before they purchase their first home.

    By • March 25, 2026
  • A person wearing sunglasses pushes a baby in a store cart.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Walmart brings Sparky to ChatGPT as OpenAI rethinks Instant Checkout

    OpenAI is pivoting away from handling purchases after its initial efforts failed to provide enough flexibility.

    By • March 25, 2026
  • A screenshot of a Home Depot member hub showing recent orders and rewards points.
    Image attribution tooltip
    Retrieved from Home Depot on March 23, 2026
    Image attribution tooltip

    The Home Depot beefs up digital shopping experience for pros

    As it pursues home improvement professionals, the retailer is enhancing the online experience with tools for better project management.

    By Tatiana Walk-Morris • March 24, 2026
  • A woman in a red jacket sits on a brick ledge, laughing joyfully while holding a smartphone. Her expression conveys happiness and warmth.
    Image attribution tooltip

    Unsplash / Brooke Cagle

    Image attribution tooltip
    Sponsored by Nift

    The question commerce media needs to ask next

    Performance no longer follows intent alone. The next phase of commerce media is built on trust.

    By Saket Mehta, CRO • March 23, 2026