How AI is powering Target’s back-to-school push

The mass retailer is utilizing AI for wish lists and recommended actions on its e-commerce site, Target’s senior vice president of technology told Retail Dive.

By Dani James • Sept. 3, 2026

Sephora to pilot TikTok Shop experience

The beauty retailer will debut exclusive monthly drops through the social media's e-commerce feature with content-led videos and a TikTok Live.

By Dani James • Sept. 2, 2026

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Williams-Sonoma AI assistants drive customer engagement — and conversions

Customers who use Olive, Williams Sonoma’s AI agent, convert at three times a higher rate than those who do not.

By Kristen Doerer • Sept. 2, 2026

Boscov’s revamps e-commerce fulfillment operations

The company expects to reduce out-of-stocks and improve the omnichannel experience for customers through a unified inventory management system, CEO Jim Boscov said.

By Alejandra Carranza • Sept. 2, 2026

Amazon’s ad auction surcharges secretly bilked brands of billions, FTC alleges

Internal documents indicate Amazon knew its practices could damage advertiser trust, but Amazon says the FTC doesn’t understand the business.

By Peter Adams • Sept. 1, 2026

Bath & Body Works e-commerce returns to growth

The retailer expects to see continued gains in the channel in the back half of the year through 2027.

By Kaarin Moore • Aug. 27, 2026

Sur La Table launches peer-to-peer marketplace

The kitchenware retailer is partnering with resale technology platform Archive to power its Second Servings venture.

By Lara Ewen • Aug. 27, 2026

Home Depot rolls out express delivery in 3 hours or less across US

The service covers thousands of SKUs and uses more than 2,000 U.S. stores as fulfillment hubs.

By Kelly Stroh • Aug. 21, 2026

Michaels launches 3D digital frame builder

The retailer is harnessing 3D and AR technology to help shoppers preview frames in their spaces.

By Tatiana Walk-Morris • Aug. 20, 2026

Walmart’s stores have ‘evolved’ as e-commerce grows

CFO John David Rainey said brick and mortar is vital as retail becomes more omnichannel. Meanwhile, Walmart's Q2 U.S. comps were softened by drug pricing regulation.

By Dani James • Aug. 20, 2026

Walmart equipping a store with Symbotic fulfillment system

The SymMicro system is expected to “come to life” in about six months, advancing the retailer's efforts to accelerate in-store pickup and delivery operations.

By Max Garland • Aug. 19, 2026

A new community for the people modernizing complex B2B commerce

A new commerce leadership community with a bold take on B2B ecommerce.

Aug. 17, 2026

Consumers warm up to agentic AI purchases

Shoppers are trusting AI to buy items on their behalf, but they still prefer a human step in the process, a new survey found.

By Tatiana Walk-Morris • Aug. 13, 2026

Academy Sports and Outdoors taps Instacart for same-day delivery

The sporting goods retailer, which partnered with Uber Eats earlier this year, will charge the same price for products as in its stores.

By Tatiana Walk-Morris • Aug. 13, 2026

Etsy slashes workforce by 12%, laying off 220

CEO Kruti Patel Goyal said neither cost cuts nor artificial intelligence drove the downsizing, but also said that “AI is changing how all of us work.”

By Daphne Howland • Aug. 6, 2026

High-income shoppers drive revenue gains at Wayfair

Despite continued housing market uncertainty, the company’s upscale Perigold banner experienced growth, increasing by over 35% in Q2.

By Caroline Jansen • Aug. 4, 2026

As the holidays near, two-thirds of shoppers are using AI

Consumers are looking to AI this holiday season to sift through products and search for bargains, according to Attentive.

By Tatiana Walk-Morris • Aug. 4, 2026

Amazon to add supply chain facilities in New York, Texas

The e-commerce giant is in the early stages of building a distribution center in the Lone Star State while prepping a Long Island operations site.

By Kelly Stroh • Aug. 3, 2026

Amazon customers are embracing Alexa for Shopping

The number of active users for the tech nearly doubled in the second quarter, with interactions up five times year over year, CEO Andy Jassy said.

By Bryan Wassel • Aug. 3, 2026

The promise retailers keep breaking (and why the data is to blame)

Inventory distortion costs retail $1.77 trillion a year. The fix isn't more counting. It's better data.

By Oana Jinga • Aug. 3, 2026

Amazon Prime Day details elusive as AWS takes centerstage

The company’s Q2 online store net sales grew 15%, but Amazon has pared back the public release of details on how the major sales event fared. 

By Dani James • July 31, 2026

The Weekly Closeout: Macy’s disappearing billboard and Reformation’s IPO

The department store’s iconic sign in Herald Square was taken down. Meanwhile, the apparel retailer went public on the low end of its price range.

By Retail Dive Staff • July 31, 2026

Kohl’s debuts AI shopping assistant

What started as a Mother’s Day Gift Finder has evolved into a digital shopping assistant that aids with product discovery. 

By Tatiana Walk-Morris • July 30, 2026

Bark names CFO

Anya Hamill comes with more than 20 years of financial leadership experience across public and private CPG companies.

By Caroline Jansen • July 29, 2026

Shein’s US ambitions hindered by FTC investigation, tariffs

The global e-commerce giant disclosed the investigation as it preps for a Hong Kong IPO and also noted it has been bumping prices to tackle tariff costs.

By Dani James • July 29, 2026