Barneys to launch online discount store

Barneys New York will look to attract shoppers with bargain prices when www.barneyswarehouse.com launches on Monday.

By Joan Brodecki • Jan. 31, 2013

A luxury retailer’s e-mails draw lapsed shoppers back to its site

If you boil down the strategy behind premium products manufacturer and retailer WWRD US LLC's efforts, it's pretty simple and anything but unique, Joe Schmidt, WWRD's director of e-commerce, the Americas, says. "Get our customers to shop more and spend more," he says. But...

By Joan Brodecki • Jan. 31, 2013

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Suited-Up Online: Why China's Fashionista Websites Aim High (And Low)

As a software engineer David Zhao was happy wearing jeans and a T-shirt, day in, day out. After his fashion website launched in 2010, he had to reboot his wardrobe to sweeten his pitch to international luxury brands whose apparel he wanted to hawk online. These days Zhao wears designer knitwear a...

Jan. 30, 2013

Credit card swipe fee could be good for merchants

While it's easy to assume the credit card surcharge is a bad thing, there may be some silver lining for retailers.

By Joan Brodecki • Jan. 30, 2013

The Children’s Place, 1-800-Flowers beef up social media marketing

The Children's Place and 1-800-Flowers have hired Sprinklr to manage social media for the companies from a single location across multiple platforms.

By Joan Brodecki • Jan. 30, 2013

Amazon posts $61 billion in net sales in 2012 but $40 million in losses

Investing in its Kindle business and global infrastructure, Amazon increased its net sales but reported over a $40 million dollar loss over the previous year.

By Joan Brodecki • Jan. 29, 2013

Fandango gains Siri features for iOS app

Apple and Fandango have developed their working relationship to make buying movie tickets as easy as asking.

By Joan Brodecki • Jan. 29, 2013

Aiming for untapped market, Wegman's remodels mobile app

Only 5.6% of shoppers use mobile to grocery shop, according to research; Wegman's app upgrade seeks to change that.

By Davide Savenije • Jan. 28, 2013

Oracle: More retailers need innovation labs

Oracle Retail's Directory of Technology Strategy underlines the necessity of innovation labs to stay ahead the changing times.

By Davide Savenije • Jan. 28, 2013

Consumers spent 525% more time using retail apps in 2012

Consumers spent almost six times as much time on retail apps this December compared to last year.

By Davide Savenije • Jan. 28, 2013

Research: Retailers to spend $55B on mobile marketing by 2015

After spending $28 billion in 2013, mobile marketing will continue to grow, according to Juniper Research.

By Wendy Parish • Jan. 25, 2013

Personalized shopping is nice, but most consumers value service more

An Oracle survey downplays the clamor for more personalized shopping while service and experience satisfy customers.

By Joan Brodecki • Jan. 24, 2013

Customer service improving for top internet retailers

In an annual study from The E-tailing Group, online retailers across the board are improving their customer service.

By Joan Brodecki • Jan. 23, 2013

Will Target's Snack Bowl app make consumers hungry?

Target launched its new Snack Bowl app to entertain consumers while marketing Super Bowl snacks and foods.

By Joan Brodecki • Jan. 23, 2013

Is Pinterest the new retail marketing miracle?

The social media site is attracting amazingly successful advertising from major brands and retailers.

By Joan Brodecki • Jan. 23, 2013

Target edges ahead with Web-exclusive brands

Target is taking a new direction to differentiate itself from other online retailers in the form of six online-only brands debuting  in clothing and home products.

By Joan Brodecki • Jan. 22, 2013

3 tech trends stand to reshape the retail world

Despite an earlier-than-ever holiday season, retailers show the least amount of sales growth since 2008, thanks to these tech developments.

By Joan Brodecki • Jan. 22, 2013

Amazon beats out luxury sites on customer satisfaction

Coach, Inc. and Tiffany & Co. offer products with status appeal, but they fall short in satisfaction, according to Foresee's index.

By Joan Brodecki • Jan. 17, 2013

OfficeMax gives Go Daddy an in-store presence

The effort will target small-to-medium-sized business customers.

By Joan Brodecki • Jan. 17, 2013

eBay and PayPal anticipate exceeding $20 billion in 2013

After surpassing estimates in 2012, eBay and PayPal both have big ambitions for 2013.

By Joan Brodecki • Jan. 17, 2013

Mobile sales estimated to reach $31 billion by 2017

While sales are expected to double by 2017 in mobile commerce, e-business professionals and retailers need to know a few things about mobile shopping.

By Joan Brodecki • Jan. 16, 2013

Major retailers see $52.5 million from mobile commerce over the holidays

According to Branding Brand, their mobile sites brought in 77 million unique visitors over the holiday season.

By Joan Brodecki • Jan. 15, 2013

Facebook's new search engine could prove very beneficial for retailers

Graph Search could be highly desirable for retailers, thanks to personalized searches for consumers.

By Joan Brodecki • Jan. 15, 2013

PayPal now accepted at 23 more U.S. retailers

Hoping to broaden their presence beyond the online market, PayPal has expanded its usage to 23 major retailers across the country.

By Joan Brodecki • Jan. 15, 2013

Target's relationship with Radio Shack fizzles, making room for a new mobile provider

Brightstar and MarketSource will assume responsibilities for Target's mobile market after recent negotiations failed.

By Joan Brodecki • Jan. 15, 2013