DTC: Page 233
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Mobile gift cards are a Wonder
A free app from Wonder Technologies allows givers to instantly send gifts from participating retailers with no expiration date.
By Daphne Howland • Feb. 20, 2014 -
Retail customer satisfaction hits 77.9% benchmark
But disappointments over holiday shipping mishaps may have caused the worst level of satisfaction with e-commerce since 2001.
By Daphne Howland • Feb. 19, 2014 -
Trendline
The direct-to-consumer landscape in retail
More mature brands are pursuing exit strategies and expanding their reach, while traditional retailers are increasingly shifting to a DTC model.
By Retail Dive staff -
Mobile tracking opt-out gets easier for consumers
Mobile location analytics companies now have a platform, SmartStorePrivacy.org, for consumers to easily opt out of location-based services.
By Daphne Howland • Feb. 19, 2014 -
Online shopping grew 16% in 2013: Commerce Dept.
There was steady growth in e-commerce in 2013, including a strong Q4, according to new figures by the U.S. Department of Commerce.
By Daphne Howland • Feb. 19, 2014 -
Pressure mounts for eBay to spin off Paypal
Paypal founder Elon Musk and former COO David Sacks tell Forbes they agree with activist Carl Icahn that the platform is better off without eBay.
By Daphne Howland • Feb. 19, 2014 -
Whole Foods to use Square's iPad cash registers, no-line shopping
The move means employees can carry a cash register on their belt, and customers can avoid checkout lines.
By Paul Conley • Feb. 18, 2014 -
Small retailers thrive on Amazon
But there are costs to doing business with online retail’s giant.
By Daphne Howland • Feb. 18, 2014 -
Rakuten snags smartphone messaging app company Viber
The Japanese electronics retailer and digital e-commerce giant expands its digital footprint greatly with the acquisition.
By Daphne Howland • Feb. 14, 2014 -
Instagram a handy retail marketing tool
Although it doesn’t get the kind of press that Twitter or its parent, Facebook, do, Instagram is a proven social media venue for getting customers’ attention.
By Daphne Howland • Feb. 14, 2014 -
Deep Dive
Has the future of t-commerce finally arrived?
With its shoppable Super Bowl ad, H&M has ushered in a new era of interactive television-based commerce that retailers have been awaiting for decades.
By Daphne Howland • Feb. 13, 2014 -
To catch up on mobile, Staples forgoes responsive design
The retailer is more worried about hanging onto its customers via agile stand-alone mobile apps — for now.
By Daphne Howland • Feb. 13, 2014 -
$79 may just remain Amazon’s Prime number
A significant number of Prime members would balk at a fee hike, a UBS financial services survey has found.
By Daphne Howland • Feb. 13, 2014 -
Retail In Crisis: These Are The Changes Brick-And-Mortar Stores Must Make
A woman walks past a shuttered Best Buy Store in Chicago. (Photo by Scott Olson/Getty Images)This is a guest post by Brian K. Walker, senior vice president for strategy at Hybris Software. There is a crisis in retail. During the 2013 holiday shopping season, U.S. retailers received approximately...
Feb. 12, 2014 -
Chinese e-commerce giant Alibaba to launch U.S. site
The site, 11Main.com, is part of an ongoing global expansion that last year included a major investment in Shoprunner.com.
By Daphne Howland • Feb. 12, 2014 -
Target taps top Pinterest “pinners” for design partnerships
The retailer’s collaboration with bloggers on the popular social sharing site is reminiscent of its ground-breaking collaborations with top fashion designers.
By Daphne Howland • Feb. 12, 2014 -
Shaq to bring his magic to Macy’s
The department store has drafted retired basketball player Shaquille O’Neal for an exclusive big-and-tall men’s collection.
By Daphne Howland • Feb. 12, 2014 -
Lush Cosmetics wins big in case against Amazon searches
A UK court ruled that by suggesting other products when a customer searches for Lush products, Amazon violated Lush’s trademark.
By Daphne Howland • Feb. 11, 2014 -
Deep Dive
6 shipping expectations e-retailers cannot ignore
Consumers adjust their e-shopping behavior according to their shipping options, and they’re expecting more these days.
By Daphne Howland • Feb. 10, 2014 -
Newegg announces Amazon Prime-like membership
With Premier, the electronics e-retailer is aiming to lure customers from Amazon Prime.
By Daphne Howland • Feb. 10, 2014 -
Amazon makes point-and-shoot shopping a reality with Flow
The remarkable technology can recognize multiple items at once and add them to an Amazon shopping cart in seconds.
By Daphne Howland • Feb. 7, 2014 -
RetailMeNot's Q4 demonstrates consumers' love for deals
The digital coupon site reports a net revenues increase of 55% compared to the year before, and a healthy portion was thanks to its mobile app.
By Daphne Howland • Feb. 7, 2014 -
Personalizing emails brings more transactions, revenues
A study by Experian Marketing Services shows that consumers respond well to communications tailored to them and their preferences.
By Daphne Howland • Feb. 6, 2014 -
Consumers prefer Facebook when accessing retailers via social media
There isn't a lot of change in how many consumers take advantage of social media login opportunities, and more retailers could jump in if they think it's worth it.
By Daphne Howland • Feb. 5, 2014 -
Rise in mobile payments brings rise in mobile fraud
Retailers, especially smaller retailers, are not taking adequate precautions against mobile payment fraud.
By Daphne Howland • Feb. 5, 2014 -
Top retailers have many mobile-only customers
A third of e-commerce consumers at the top 10 retailers shopped exclusively via phones and tablets in 2013.
By Daphne Howland • Feb. 4, 2014
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