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Mobile apps no longer just about purchasing
Research is unearthing the importance of effective mobile apps to a brand, and which companies get it right.
By Daphne Howland • May 21, 2014 -
Harry's liked shavers so much, it bought the company
The men’s grooming startup by a Warby-Parker co-founder aims to disrupt the retail shaving market.
By Daphne Howland • May 21, 2014 -
Explore the Trendline➔
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TrendlineWhat's shaping the e-commerce landscape?
From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.
By Retail Dive staff -
Court rules against retailer in online review case
Complaining customers win big despite KlearGear.com’s “non-disparagement clause.”
By Daphne Howland • May 19, 2014 -
Deep Dive
Are retail drones just pie in the sky?
Turns out Amazon is serious about using drones to speed up fulfillment. But how feasible are they for retailers?
By Daphne Howland • May 19, 2014 -
Retrieved from Apple on October 22, 2013
Tablet m-commerce may soon outpace phones
But the study found that computers are still largely preferred for online shopping.
By Daphne Howland • May 16, 2014 -
Pinterest working with retailers to test ads
The social media network doesn’t want its “Promoted Pins” effort to bum out users.
By Daphne Howland • May 16, 2014 -
Report: Retailers can take advantage of increased "webrooming"
Many shoppers are avoiding shipping fees or delays by shopping online but buying in store.
By Daphne Howland • May 15, 2014 -
Retailer removes emaciated mannequins after Twitter complaints
The too-thin models were spotted at a high-end New York City lingerie store.
By Daphne Howland • May 15, 2014 -
Mobile sales app Boxed poised to disrupt bulk shopping
Younger consumers are losing interest in club-based, bulk-shopping retailers like Costco and Sam’s Club.
By Daphne Howland • May 14, 2014 -
Despite promise, Square Wallet shuts down
Consumers and retailers appear to have preferred credit cards over the mobile payment app.
By Daphne Howland • May 14, 2014 -
While e-commerce grows, brick and mortar will be just fine
A five-year retail forecast report by Forrester Research finds growth in all retail sectors and dispels some myths about physical stores.
By Daphne Howland • May 13, 2014 -
Instagram beats Facebook in customer interaction
Less brand activity and no filters give retailers a better shot at engagement on Instagram.
By Daphne Howland • May 12, 2014 -
Apple speeds up returns to drive e-commerce
Despite the costs, the electronics retailer is hoping to boost website sales by being more responsive with returns.
By Daphne Howland • May 12, 2014 -
Mobile driving healthy e-commerce growth
Mobile and email conversion rates are rising, according to a profile of 100 retailers by their e-commerce software vendor.
By Daphne Howland • May 9, 2014 -
Apple reportedly buying Beats Electronics
The deal would expand Apple’s reach in headphones and speakers, and includes an attractive ownership of Beats Music.
By Daphne Howland • May 9, 2014 -
Retailers fighting for internet neutrality
More than 100 companies signed a letter to the FCC urging against varied pricing for web companies.
By Daphne Howland • May 9, 2014 -
Mobile sales shoot up in April
Shoppers are increasingly more at ease when completing m-commerce transactions.
By Daphne Howland • May 8, 2014 -
Nordstrom Rack rolls out new website, app
Nordstrom’s discount sibling now shares a website and mobile app platform with its HauteLook flash-sale site.
By Daphne Howland • May 8, 2014 -
Texting emerges as key to customer service
Consumers prefer live text help rather than web chats, though they still want to complain on the old-fashioned telephone.
By Daphne Howland • May 8, 2014 -
ShopRunner to launch in China thanks to Alibaba deal
The deal will make it easier for many U.S. retailers to enter the growing Chinese market.
By Daphne Howland • May 8, 2014 -
FedEx to charge more for large retail shipments
The change will affect bulk orders of items and any retailers conducting steady e-commerce business.
By Daphne Howland • May 8, 2014 -
Google Now uses mobile and location in a whole new way
Android users can get a reminder that they searched for a particular item when they pass by a store that may have it.
By Daphne Howland • May 7, 2014 -
Groupon misses expectations amid retail changeover
The coupon site is investing heavily in sales of physical goods, but analysts find progress slow.
By Daphne Howland • May 7, 2014 -
Apple rises to No. 2 in e-commerce
The electronics and app retailer overtakes Staples and edges somewhat closer to No. 1 Amazon.
By Daphne Howland • May 7, 2014 -
PayPal exec out after crazy late-night tweets
After less than two months as the payment company’s strategy director, Rakesh Agrawal is out.
By Daphne Howland • May 6, 2014
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