Amazon employs more robots to speed up fulfillment

As part of its fulfillment expansion, the e-commerce giant is taking advantage of its robotics company purchase.

By Daphne Howland • May 27, 2014

Zappos shifts to social media recruitment

The Amazon-owned e-retailer has created Zappos Insiders to fill jobs.

By Daphne Howland • May 27, 2014

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Report: E-commerce set to soar

Online sales will increase 57% by 2018, with mobile commerce affecting physical retail as well.

By Daphne Howland • May 27, 2014

Sealing the deal: Six digital tools targeting impulse shoppers

These developments make the impulse buy even more impulsive.  

By Kelsey Lindsey • May 27, 2014

Is the flash-sales model fading?

Price pressures at retailers and the purchasing power of off-price chains leave flash sale sites little room to operate.

By Daphne Howland • May 23, 2014

'Patent troll' bill falters in Senate committee

Concerns about the proposed law’s effect on legitimate patents helped squash the legislation for this year.

By Daphne Howland • May 23, 2014

Low prices and activewear boost Gap Inc. sales

Although the retailer beat Q1 estimates, net income dropped 22%.

By Daphne Howland • May 23, 2014

Sears to close more stores, may spin off auto center

The retail giant is focusing more on improving its Shop Your Way program than on its physical stores.

By Daphne Howland • May 22, 2014

Marketers have weak faith in Facebook: report

Despite its apparent ineffectiveness, marketers continue to use the social network in an effort to connect with customers.

By Daphne Howland • May 22, 2014

eBay hacked, user information stolen

The online retailer is urging users to change their passwords following a database attack. 

By Kelsey Lindsey • May 21, 2014

Report finds tiered loyalty programs confusing to consumers

While shoppers like the programs and believe retailers should reward their best customers, tiered programs may be untenable these days.

By Daphne Howland • May 21, 2014

Study says poor shipping leads to returns

Almost 25% of online orders placed for the study were badly packaged, including poor package fit and package damage.

By Daphne Howland • May 21, 2014

Mobile apps no longer just about purchasing

Research is unearthing the importance of effective mobile apps to a brand, and which companies get it right.

By Daphne Howland • May 21, 2014

Harry's liked shavers so much, it bought the company

The men’s grooming startup by a Warby-Parker co-founder aims to disrupt the retail shaving market.

By Daphne Howland • May 21, 2014

Court rules against retailer in online review case

Complaining customers win big despite KlearGear.com’s “non-disparagement clause.”

By Daphne Howland • May 19, 2014

Are retail drones just pie in the sky?

Turns out Amazon is serious about using drones to speed up fulfillment. But how feasible are they for retailers?

By Daphne Howland • May 19, 2014

Tablet m-commerce may soon outpace phones

But the study found that computers are still largely preferred for online shopping.

By Daphne Howland • May 16, 2014

Pinterest working with retailers to test ads

The social media network doesn’t want its “Promoted Pins” effort to bum out users.

By Daphne Howland • May 16, 2014

Report: Retailers can take advantage of increased "webrooming"

Many shoppers are avoiding shipping fees or delays by shopping online but buying in store.

By Daphne Howland • May 15, 2014

Retailer removes emaciated mannequins after Twitter complaints

The too-thin models were spotted at a high-end New York City lingerie store.

By Daphne Howland • May 15, 2014

Mobile sales app Boxed poised to disrupt bulk shopping

Younger consumers are losing interest in club-based, bulk-shopping retailers like Costco and Sam’s Club.

By Daphne Howland • May 14, 2014

Despite promise, Square Wallet shuts down

Consumers and retailers appear to have preferred credit cards over the mobile payment app.

By Daphne Howland • May 14, 2014

While e-commerce grows, brick and mortar will be just fine

A five-year retail forecast report by Forrester Research finds growth in all retail sectors and dispels some myths about physical stores.

By Daphne Howland • May 13, 2014

Instagram beats Facebook in customer interaction

Less brand activity and no filters give retailers a better shot at engagement on Instagram.

By Daphne Howland • May 12, 2014

Apple speeds up returns to drive e-commerce

Despite the costs, the electronics retailer is hoping to boost website sales by being more responsive with returns.

By Daphne Howland • May 12, 2014