Report: Americans say social media doesn't move them to buy

Some 62% of Americans say they use Facebook, Twitter, and other social media sites to connect with friends and family, not with brands.

By Daphne Howland • June 24, 2014

Report: Improving e-commerce platforms a top priority

A survey by Internet Retailer magazine finds that e-commerce, mobile commerce, and content management are the top three priorities for technology improvements.

By Daphne Howland • June 23, 2014

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What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Mobile shopping still faces major hurdles

Amidst the announcement of Amazon’s new Fire phone, retail marketers reveal their challenges in making mobile marketing work.

By Daphne Howland • June 23, 2014

15 retailers worth following on social media

Whether it's Facebook, Pinterest, or Twitter, these retailers are doing social media right. 

By Kelsey Lindsey • June 23, 2014

Ikea goes after furniture 'hacker'

The Swedish company is targeting a blogger who says she’s one of the company’s biggest fans.

By Daphne Howland • June 20, 2014

Fab buys Finnish furniture company

The purchase of a company known as "the luxury Ikea" signals that Fab aims to expand its production of products designed and made in-house.

By Daphne Howland • June 20, 2014

Report: More than half of mobile app users want push notifications

The study also flouts the notion that consumers are reluctant to share their location via mobile.

By Daphne Howland • June 20, 2014

Why retailers should care about net neutrality

The FCC has proposed rules that will create fast and slow lanes on the internet, which could have major implications on retail. 

By Daphne Howland • June 19, 2014

Mobile near field communication could be a boon to retailers

But there is confusion around how to best encourage use of the technology.

By Daphne Howland • June 19, 2014

Report: Beacons boosting mobile interactions in physical stores

The technology is enabling more use of mobile in stores, driving brand engagement and leading to greater app retention.

By Daphne Howland • June 19, 2014

Amazon's Fire phone arrives

The much-hyped announcement revealed a snazzy device, uncharacteristically expensive for the Amazon universe.

By Daphne Howland • June 19, 2014

Wal-Mart Stores grabs mobile app Stylr

The retailer will close down Stylr and leverage its technology to offer a more seamless shopping experience.

By Daphne Howland • June 18, 2014

Retailer uses gaming tech to win over young professionals

An e-retailer has started selling its wares to young men quite familiar with video games.

By Daphne Howland • June 18, 2014

Apple settles e-book pricing claims

But details aren’t yet available, and the agreement requires court approval.

By Daphne Howland • June 17, 2014

Some retailers to list unit prices online

Amazon is not participating, but Walmart.com, Costco, and others will.

By Daphne Howland • June 17, 2014

PayPal co-founder launches credit payment alternative

Payment service startup Affirm now allows consumers with less-than-stellar credit to split payments.

By Daphne Howland • June 17, 2014

Report: Free shipping drives sales

The latest UPS report also finds that easy returns influence purchases and retailers must catch up in m-commerce.

By Daphne Howland • June 17, 2014

Pinners never quit and quitters never pin: Retail's Pinterest success

Facebook continues to dominate in number of users, but Pinterest is emerging as a dynamic social network that wins retail customers over.

By Daphne Howland • June 17, 2014

Forget drones, Amazon aims for phones

If successful, the e-commerce giant’s smartphone could capture and keep customers in a whole new way.

By Daphne Howland • June 16, 2014

Five online customer service essentials retailers need to know

Experts at IRCE shared some of the most exciting advancements in online customer service. 

By Kelsey Lindsey • June 13, 2014

Lands' End performing better post-Sears

Q1 results at the apparel retailer include increased sales and bigger profits.

By Daphne Howland • June 13, 2014

Facebook giving users greater control over ads

It's also expanding the use of consumer data to drive ad placement on user pages.

By Daphne Howland • June 13, 2014

Report: Millennials willing to fill the virtual complaint box

While Gen X and Baby Boomers interact with brands on social media, millennials are much more likely to share complaints online.

By Daphne Howland • June 13, 2014

Report: Consumers want easier online shopping

Shoppers want free shipping and returns and easier back-and-forth between websites and stores.

By Daphne Howland • June 12, 2014

Five facts you need to know about global e-commerce

Experts at IRCE shared some useful insights on expanding beyond the American online marketplace. 

By Kelsey Lindsey • June 12, 2014