Will low-price wedding dresses disrupt the bridal gown industry?

An influx of lower-price wedding dresses have flooded the market—but does that mean that traditional wedding dress retailers are in trouble?

By Kelsey Lindsey • April 21, 2016

Merchants fear Amazon's focus on private label brands

Amazon-branded items are increasingly popping up on the e-commerce site, according to a report. 

By Kelsey Lindsey • April 20, 2016

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

CVS to launch Express pickup service with Curbside

The new effort, currently in pilot, enables consumers to place an order via mobile app and pick up their purchase an hour later.

By Jason Ankeny • April 19, 2016

Amazon introduces Prime monthly subscription options

Amazon is revamping its Prime membership structure to offer Netflix-style monthly options beginning at $8.99.

By Daphne Howland • April 18, 2016

Report: Jet's mindshare growing, but still unknown to half of shoppers

More consumers are shopping Jet, but rival Amazon remains utterly dominant.

By Daphne Howland • April 15, 2016

Report: Amazon eyed multiple startups to boost fashion cred

Amazon considered acquiring Everlane, Rent The Runway, ThirdLove, and others, according to TechCrunch. 

By Daphne Howland • April 15, 2016

Gilt Groupe founder launches new image-based shopping app

Project September aims to smooth the process of buying something as soon as you see a picture of it.

By Daphne Howland • April 14, 2016

Shopify hops chatbot bandwagon with Kit CRM acquisition

The deal, which furthers Shopify’s commitment to “conversational commerce,” comes on the heels of Facebook adding chatbot services to its Messenger app.

By Daphne Howland • April 14, 2016

The riddle of the post-purchase customer experience—and how to solve it

Retailers spend billions acquiring new customers, but repeat customers are even more vital to the bottom line. Experts explain how to transform shoppers into fiercely loyal brand advocates.

By Jason Ankeny • April 14, 2016

Report: Amazon Prime used by 70% of upper-income households

And half of all households in the U.S., regardless of income, are Prime members. 

By Daphne Howland • April 14, 2016

Google Shopping retail sales surge 52% in Q1, driven by mobile

While Amazon's product search reach is now larger than many realize, Google remains a viable competitor. 

By Daphne Howland • April 14, 2016

Facebook brings bots to Messenger in bid to redefine retail customer service

Chatbots are app-like software designed to automate customer service tasks now offered via phone and e-mail.

By Daphne Howland • April 13, 2016

Tiffany turns to Net-A-Porter to boost online sales

The upscale American jeweler is selling select items for a limited time through the upscale online retailer, but if it’s successful, expect Tiffany to stay there.

By Daphne Howland • April 13, 2016

Alibaba buys controlling stake of retailer Lazada for $1b

The acquisition is Alibaba’s largest foreign investment so far, and reflects Southeast Asia’s huge growth potential.

By Daphne Howland • April 12, 2016

Overstock CEO to take 'indefinite' medical leave of absence

Founder Patrick Byrne is stepping down effective immediately to focus on fighting Stage IV hepatitis C. 

By Kelsey Lindsey • April 11, 2016

Report: Amazon India could be violating new e-commerce rules

New guidelines clarifying foreign investment in India’s e-commerce players include curbs on discounting that are effective immediately.

By Daphne Howland • April 8, 2016

Report: Retailers struggling to adapt labor practices in changing market

Various forces are making it difficult for store managers to meet labor demands in an increasingly omni-channel environment.

By Daphne Howland • April 8, 2016

From phone to store, the entire customer experience is the key

In an omni-channel world, retailers need to meet customer expectations across all platforms. Here's how they can do it.

By Ian P. Murphy • April 6, 2016

E-commerce in India: The opportunities and the obstacles

India's retail market is competitive, increasingly lucrative and poised for dramatic growth. Here's how new foreign direct investment rules instituted by the Indian government will change the landscape.

By Daphne Howland • April 5, 2016

Mobile helps apparel reach top digital sales category in 2015

Mobile now accounts for 60% of time spent shopping online, but just 16% of all retail dollars spent.

By Daphne Howland • April 4, 2016

Report: Amazon expanding Prime Now to the web

As its same-day delivery option goes beyond its mobile app, Amazon plans a marketing blitz.

By Daphne Howland • April 4, 2016

Wal-Mart's new reward program puts emphasis on e-commerce

The new program pales compared to the one Costco has developed for its members, and it’s not clear that Wal-Mart should be chasing web sales anyway.

By Daphne Howland • April 1, 2016

Amazon triples Dash Button brand lineup, orders surge 75% in Q1

New Dash offerings include Doritos, Red Bull and Trojan condoms.

By Daphne Howland • March 31, 2016

Square's new tools bring payments to all retail sites

Build with Square allows developers to add Square's payment capabilities to their custom apps and websites. 

By Ian P. Murphy • March 31, 2016

Behind Amazon's bet on private label fashion

Amazon Fashion may not be cool yet, but the company is betting that millennials will be more concerned with looks and price than labels and logos—and it’s doubling down on this future of fashion.

By Lara Ewen • March 30, 2016