Report: Consumers want easier online shopping

Shoppers want free shipping and returns and easier back-and-forth between websites and stores.

By Daphne Howland • June 12, 2014

Lowe's brings 'holoroom' to select stores

The company is bringing its first 3-D modeling technology to Toronto stores this year.

By Daphne Howland • June 12, 2014

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Five facts you need to know about global e-commerce

Experts at IRCE shared some useful insights on expanding beyond the American online marketplace. 

By Kelsey Lindsey • June 12, 2014

Alibaba's U.S. marketplace goes live

The Chinese retail giant aims to look and be different from Amazon.

By Daphne Howland • June 12, 2014

Most retailers have plans to connect in-store

A survey found that only 3% of retailers identify customers in stores, but 75% are planning to do so. 

By Daphne Howland • June 10, 2014

How Amazon loses even if it wins the Hatchette fight

In its highly publicized dispute with one of the world's biggest publishers, Amazon seems to have lost its footing.

By Daphne Howland • June 9, 2014

Doctors urge drugstores to copy CVS tobacco move

Physicians' pressure on drugstores to quit tobacco sales could speed up the trend.

By Daphne Howland • June 9, 2014

RadioShack getting speedy with same-day repairs

The retailer is piloting “Fix It Here” stations that provide same-day repairs to smartphones and tablets.

By Daphne Howland • June 9, 2014

Retailers already back to school

Backpacks and unsharpened pencils are on the shelves before the bell even rings out the end of the year.

By Daphne Howland • June 9, 2014

Target's changes aimed at younger consumers

The company is making an effort to become as much of a destination, online and off, as it has been for older generations.

By Daphne Howland • June 9, 2014

May sales up at major retailers

Better weather and good prices brought more shoppers to stores last month.

By Daphne Howland • June 6, 2014

Open carry demonstrations giving retailers trouble

Gun owners attempting to demonstrate their right to openly carry guns are making some customers nervous.

By Daphne Howland • June 6, 2014

PayPal reportedly considering bitcoin

But critics say PayPal is itself a viable payment alternative, offering more stability than bitcoin can.

By Daphne Howland • June 5, 2014

Sam's Club first out of the gate with chip-and-PIN credit card

The Wal-Mart Stores Inc.-owned warehouse retailer says its enhanced-security card will be available this month.

By Daphne Howland • June 5, 2014

J. Crew considering a writedown on stores

Operating income and sales are falling as rumors suggest a possible IPO later this year.

By Daphne Howland • June 5, 2014

Consumers unsure about contactless payments

A survey found that credit cards and fobs using radio-frequency identification (RFID) have failed to catch on.

By Daphne Howland • June 5, 2014

Uh-oh: 'Omnichannel' may not be enough

Consumer expectations dictate that retailers must find the sweet spot between highly personalized interactions and increased security.

By Daphne Howland • June 4, 2014

Report calls for higher wages for women in retail

A U.S. think tank leapfrogs over the current debate on the minimum wage, saying that retail workers, especially women, need more to be lifted out of poverty.

By Daphne Howland • June 4, 2014

RadioShack needs more than cost-cutting: shareholders

The electronics retailer says its turn-around is going slowly.

By Daphne Howland • June 4, 2014

5 retail startups to watch

These companies have the potential to change the way retail does business.

By Kelsey Lindsey • June 4, 2014

In a shift, Apple to allow bitcoin-using apps

The tech giant has changed its developer terms to allow “approved virtual currencies.”

By Daphne Howland • June 3, 2014

Retail companies claim spots in Fortune 500

Wal-Mart Stores kept the top spot, and Apple moved up to number five.

By Daphne Howland • June 3, 2014

PetSmart hires executive of customer experience

The executive vice president of customer experience is a new position in the company.

By Daphne Howland • June 2, 2014

Research shows plus-size a growing category

Retailers and designers forgo opportunity when they ignore the needs of consumers who require larger clothing sizes.

By Daphne Howland • June 2, 2014

Pop up! goes the retail

Pop-up stores have evolved to an innovative retail concept for businesses of all sizes.

By Daphne Howland • May 30, 2014