Study shows ignoring non-moms costing retailers

By overemphasizing motherhood over “otherhood,” retailers are leaving money on the table, according to a new book and corresponding study.

By Daphne Howland • May 12, 2014

Apple speeds up returns to drive e-commerce

Despite the costs, the electronics retailer is hoping to boost website sales by being more responsive with returns.

By Daphne Howland • May 12, 2014

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

What's the rush for same-day delivery?

Amazon has sparked a competition in same-day delivery. But why? And where will it go?

By Daphne Howland • May 12, 2014

RadioShack to close far fewer stores than planned

With lenders balking at its plan to close more than 1000 stores, the electronics retailer will try to save money some other way.

By Daphne Howland • May 9, 2014

Mobile driving healthy e-commerce growth

Mobile and email conversion rates are rising, according to a profile of 100 retailers by their e-commerce software vendor.

By Daphne Howland • May 9, 2014

Retailers fighting for internet neutrality

More than 100 companies signed a letter to the FCC urging against varied pricing for web companies.

By Daphne Howland • May 9, 2014

That all-American retail appeal

The "Made in USA" label has proved to be an alluring—though sometimes elusive—tag for many retailers.

By Kelsey Lindsey • May 9, 2014

Mobile sales shoot up in April

Shoppers are increasingly more at ease when completing m-commerce transactions.

By Daphne Howland • May 8, 2014

Texting emerges as key to customer service

Consumers prefer live text help rather than web chats, though they still want to complain on the old-fashioned telephone.

By Daphne Howland • May 8, 2014

ShopRunner to launch in China thanks to Alibaba deal

The deal will make it easier for many U.S. retailers to enter the growing Chinese market.

By Daphne Howland • May 8, 2014

FedEx to charge more for large retail shipments

The change will affect bulk orders of items and any retailers conducting steady e-commerce business.

By Daphne Howland • May 8, 2014

Apple rises to No. 2 in e-commerce

The electronics and app retailer overtakes Staples and edges somewhat closer to No. 1 Amazon.

By Daphne Howland • May 7, 2014

Same-day delivery market heats up

Google, eBay, and other startups are now offering same-day delivery in select cities.

By Daphne Howland • May 7, 2014

Study finds in-store more convenient than online

Consumers are swinging back to the physical store for good customer service and ease of shopping.

By Daphne Howland • May 6, 2014

Lowe's, home improvement website partner on pro directory

The companies are comparing the service to Angie's List, but there is no way to post or find negative reviews.

By Daphne Howland • May 6, 2014

Kmart adds specialty pharmacy services

The retailer, which runs 800 pharmacies nationwide, will provide medication and expertise for several severe chronic conditions.

By Daphne Howland • May 6, 2014

New hashtag extends Amazon shopping to Twitter

Shoppers can use the hashtag #AmazonCart to make the product appear in their Amazon shopping carts. 

By Daphne Howland • May 5, 2014

Google expands retail efforts with Rangespan

The new acquisition leverages data to match consumer demand with supply chains and product availability.

By Daphne Howland • May 5, 2014

What price is right? The many facets of the price tag

Upscale or downscale, retailers are focusing on prices as shoppers become more aware of the bottom line. 

By Daphne Howland • May 5, 2014

New hires and retail concepts: This week's most read news

Below are the five most popular stories on Retail Dive this week. 

By Kelsey Lindsey • May 2, 2014

Groupon bulking up with Groupon Basics

The coupon site will sell items like razors and diapers in warehouse-sized packages through its new business.

By Daphne Howland • May 2, 2014

J. Crew launches lower-priced Mercantile brand

The new brand, trademarked in November, comes ahead of the retailer’s possible IPO.

By Daphne Howland • May 2, 2014

Southern Living collaborating with clothing retailer

The magazine is getting into the online retail business with a line of children’s apparel.

By Daphne Howland • May 2, 2014

Coach seeks better sales with higher prices

The luxury retailer is raising prices and creating smaller batches in an effort to become more exclusive.

By Daphne Howland • May 1, 2014

Aeropostale to cut jobs, close kids stores

The retail chain is running out of cash and struggling in a tough teen market.

By Daphne Howland • May 1, 2014