Apps' most enthusiastic users are also their biggest critics

Segmentation from GfK MRI reveals different attitudes on apps and ads. 

By Ian P. Murphy • Feb. 3, 2016

In-store pickup gaining traction with US shoppers

The fulfillment option is slowly winning acceptance from consumers.  

By Ian P. Murphy • Feb. 3, 2016

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Beyond walls: How retailers can bring back the magic of shopping

People have enjoyed the multisensory activity known as shopping for decades. It's up to physical stores to keep that alive.

By Daphne Howland • Feb. 2, 2016

The top result marketers look at when measuring engagement

While fewer look to customer service successes, it is a powerful differentiator. 

By Ian P. Murphy • Feb. 1, 2016

Retail Therapy: Kanye West's gift to retail (that isn't Yeezy)

Every week, we bring you the best retail reads from around the Web. 

By Kelsey Lindsey • Jan. 28, 2016

In-store only: Why it works for Primark and not other retailers

The unique strategy may work for Primark, but it isn't a smart move for most retailers according to industry experts.

By Melissa Anders • Jan. 28, 2016

American consumer sentiment remains steady

But there were enough contradictions in the Conference Board’s report to indicate that consumers’ iffy attitude toward spending could continue this year.

By Daphne Howland • Jan. 27, 2016

Who is the new Wal-Mart customer?

Accomplishing Wal-Mart's goal to appeal to a wealthier shopper may mean going against the company's very-ingrained corporate culture.

By Daphne Howland • Jan. 26, 2016

Survey: 84% of Americans admit to making an impulse buy

Despite apps and social media that would seem to encourage impulse buys on phones, most occur in stores.

By Daphne Howland • Jan. 26, 2016

Winter storm Jonas unlikely to hurt retailers

While retailers may see consumer spending shift to just before and after a major storm like the one we saw this past weekend, it’s usually a wash for retailers.

By Daphne Howland • Jan. 25, 2016

Retail Therapy: Debunking the Birkin bag myth

Every week, we bring you the most interesting retail reads from around the Web. 

By Kelsey Lindsey • Jan. 22, 2016

China's overseas luxury spending shifting to the web

Luxury retailers will increasingly be encountering a more sophisticated Chinese customer, who wants exclusivity and original design.

By Daphne Howland • Jan. 22, 2016

Target's bullseye getting bigger with tech hires, consumer research

CEO Brian Cornell is visiting the homes of Americans in cities, meeting Hispanic and millennial households.

By Daphne Howland • Jan. 22, 2016

Amazon offers refunds on hoverboards after fire hazards

A U.S. Consumer Product Safety Commission investigation is examining the self-balancing scooters for safety. 

By Ian P. Murphy • Jan. 22, 2016

Star Wars helps toy sales handily beat expectations in 2015

Star Wars-related toys enjoyed some $700 million in U.S. sales. 

By Daphne Howland • Jan. 21, 2016

NRF 2016: Why brick-and-mortar retail faces a shakeout

Expect turnarounds, bankruptcies, and store closings to dominate the headlines in 2016.

By Davide Savenije • Jan. 20, 2016

NRF 2016: How to capture (and keep) the fickle consumer's attention

Creating "experiences" for shoppers has become a must-have for retailers as more distractions compete for their attention—and wallets. 

By Kelsey Lindsey • Jan. 19, 2016

The first appliances in Amazon's Dash Replenishment program go live

Amazon appears to be betting on the idea that it can bypass other retailers if they eliminate the need for consumers to actively make necessary-yet-unexciting purchases. 

By Ian P. Murphy • Jan. 19, 2016

Most top retailers significantly cut free standing inserts in 2015

Wal-Mart is still the No. 1 distributor of print promotions, but even it cut its FSIs by 33% in 2015.

By Ian P. Murphy • Jan. 19, 2016

Retail Therapy: El Chapo's fabulous shirt choice and a finger-losing Wal-Mart brawl

Every week, we bring you some of the most interesting retail reads from around the Web. 

By Kelsey Lindsey • Jan. 15, 2016

NRF: Holiday sales miss expectations

The 3% increase fell short of the 3.7% that had been forecast.

By Randy Lilleston • Jan. 15, 2016

8 retail technologies to watch in 2016

From magic mirrors to RFID tags, the retail technologies emerging in 2016 are focused on making life easier for the customer.

By Melissa Anders • Jan. 14, 2016

Best Buy holiday sales miss, shares fall 11%

Weak demand for smartphones drove the retailer to lower its sales outlook.

By Daphne Howland • Jan. 14, 2016

Report: Mobile sales during holiday season grew 59% over 2014

With desktop sales up 6%, total digital sales grew 13% to reach $69.1 billion. 

By Ian P. Murphy • Jan. 12, 2016

Shoppers' product research can last for weeks on digital

Research on digital channels peaks on day of purchase, but can begin weeks ahead.

By Ian P. Murphy • Jan. 11, 2016