Sears plans 'right size' strategy, lays off 700 in Canada

A struggling Sears will begin laying off employees including store associates, distribution workers and head office personnel.

By Joan Brodecki • Feb. 1, 2013

Best Buy and Future Shop set to close 15 stores in Canada

Under a long-term restructuring plan, Best Buy and Future Shop will close 15 big box stores but plan to open a number of small-concept web stores and mobile kiosks.

By Joan Brodecki • Feb. 1, 2013

Explore the Trendline➔

The state of retail returns

Retailers of all sizes are streamlining operations so customers can have a smooth return experience. 

By Retail Dive staff

A luxury retailer’s e-mails draw lapsed shoppers back to its site

If you boil down the strategy behind premium products manufacturer and retailer WWRD US LLC's efforts, it's pretty simple and anything but unique, Joe Schmidt, WWRD's director of e-commerce, the Americas, says. "Get our customers to shop more and spend more," he says. But...

By Joan Brodecki • Jan. 31, 2013

Spectrum Brands hires Dell exec for e-commerce push

Hoping to break into e-commerce, Spectrum Brands Holdings Inc. hired former Dell executive Robb Miller as its new VP of global e-commerce.

By Joan Brodecki • Jan. 31, 2013

Billabong struggles with market price but still appeals to investors

Billabong struggles to compete in a weak economy cause its creator Gordon Merchant to accept a much lower than anticipated market price.

By Joan Brodecki • Jan. 30, 2013

Chinese e-retail staff cuts ensue ahead of new year

Sales surged in 2012, but forecasts have companies looking ahead conservatively.

By Brian Warmoth • Jan. 30, 2013

Can Barnes & Noble turn it around with fewer stores?

With 97% of its stores still profitable, Barnes & Noble is contemplating store closures to catch up with Amazon.

By Joan Brodecki • Jan. 29, 2013

Macy’s makes major management changes for new year

Macy's has announced five major management changes, some of which are effective immediately.

By Joan Brodecki • Jan. 28, 2013

American Eagle plans Mexico expansion

American Eagle Outfitters plans to open six stores throughout Mexico in 2013, with the first opening Feb. 20 in Mexico City.

By Joan Brodecki • Jan. 28, 2013

Walmart-Mother Nature Network partnership to endorse sustainability

Walmart reached an agreement with Mother Nature Network to profile innovators in sustainability and green living.

By Joan Brodecki • Jan. 28, 2013

7 weird and brilliant shopping cart design innovations

These carts operate themselves, cater to special needs and generally play by different sets of design rules.

By Brian Warmoth • Jan. 28, 2013

Oracle: More retailers need innovation labs

Oracle Retail's Directory of Technology Strategy underlines the necessity of innovation labs to stay ahead the changing times.

By Davide Savenije • Jan. 28, 2013

Saks revamps loyalty program with free shipping

Saks is extending upgrades to loyalty card holders with perks such as free shipping.

By Joan Brodecki • Jan. 24, 2013

Personalized shopping is nice, but most consumers value service more

An Oracle survey downplays the clamor for more personalized shopping while service and experience satisfy customers.

By Joan Brodecki • Jan. 24, 2013

PetSmart announces executive reshuffling

PetSmart is changing things up internally with roles shifting for top executive positions from CEO to Chairman.

By Joan Brodecki • Jan. 24, 2013

Customer service improving for top internet retailers

In an annual study from The E-tailing Group, online retailers across the board are improving their customer service.

By Joan Brodecki • Jan. 23, 2013

Wegman and Smucker execs win Hall of Fame honors

Two family-oriented executives win high honors during the 2013 GMA Chairman's Lecture.

By Joan Brodecki • Jan. 22, 2013

Hurricane Sandy forced retailers to learn hard lessons

Retailers found out the hard way that businesses cannot rely upon government aid. 

By Joan Brodecki • Jan. 22, 2013

Kohl's donates $2 million to Discovery World

By teaming up with Discovery World,  Kohl's has pledged $2 million towards building new educational design labs.

By Joan Brodecki • Jan. 22, 2013

The ultimate solution to jump-start JC Penney

With fourth quarter numbers coming soon, JC Penney is preparing for disappointing results while concentrating on long-term transformation.

By Joan Brodecki • Jan. 22, 2013

Walmart unleashes a 'zero tolerance' policy for global sourcing standards violators

In response to a Bangladesh factory fire that killed 112 people, Walmart is eliminating its "3 strike" policy and instituting a "zero tolerance" policy instead.

By Joan Brodecki • Jan. 22, 2013

Fortune’s 100 Best Companies to Work list hits, Wegman's ranks high

Men's Wearhouse, and Nordstrom also earned spots, thanks to Fortune's annual survey.

By Joan Brodecki • Jan. 18, 2013

Tebow gives back in a partnership with Furniture Row

Tebow may not be likely to return to the Jets, but he'll help out orphans with Furniture Row for a third year running.

By Joan Brodecki • Jan. 17, 2013

Big plans for 8 major retailers in 2013

Walmart, Whole Foods, and Ethan Allen have all unveiled major goals for 2013.

By Joan Brodecki • Jan. 17, 2013

Toys 'R' Us gives $1 million towards Hurricane Sandy relief

The Toys "R" Us Children's Fund will contribute to help rebuild the New Jersey communities that the company serves.

By Joan Brodecki • Jan. 17, 2013