Dive Summary:
- RiteAid's corporate website and online store went offline for several hours Tuesday afternoon.
- A customer service rep contacted by Internet Retailer confirmed the outages, but no reason was given for the downtime.
- According to Justin Noll, director of client experience at web site monitoring service AlertBot, the sites could have gone dark due to a number of reasons, including routine maintenance, a misconfigured domain name system record or server downtime.
From the article:
... Efforts to contact the retailer's headquarters in Camp Hill, PA, were unsuccessful, but a customer service rep said that both the retailer's corporate site at RiteAid.com and its online store at Store.RiteAid.com were temporarily down. The rep didn't provide a reason for the downtime. ...
