Conversational Commerce: Here's what retailers are talking shop about in 2019
Here's our take on everything you need to know about Shoptalk and how those conversations will shape the rest of the year.
Welcome to Conversational Commerce, the podcast where we break down the biggest retail news and trends with executives, thought leaders and the Retail Dive team. You can check out all our episodes here and listen on iTunes or Stitcher.
From fire throwers and tap dancers to panels on using storytelling and data to build brands, this year's Shoptalk conference was full of unique takeaways.
Executives from legacy retailers like Gap and Nordstrom acknowledged they've been moving too slow, and digitally native brands like Glamsquad and Madison Reed shed light on their strategies for building authentic relationships that use customer data to inform their products — and their businesses at large.
You'll hear all this and more in this episode, so sit back, relax and listen. The Retail Dive team has all the highlights on the good, the bad and the weird. So whether you attended the show or are just catching up now, you're in for our special take.
This episode of Conversational Commerce is brought to you by Klaviyo. Learn how Klaviyo helps e-commerce marketers grow their businesses through data-driven campaigns here. Klaviyo has no influence over Retail Dive's coverage, and content does not reflect the views or opinions of Klaviyo or its employees.
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