Dive Summary:

• Best Buy has released the results from its recent attempt to retool its mobile e-commerce site, trimming the size of the application to improve page load times on mobile devices for shoppers.
• The popular electronics chain cut m-commerce loads times by 1.5 seconds, but experienced a spike in connection errors, cutting its m-commerce success rate to 97.86% on the Keynote Mobile Commerce Performance Index
• Keynote is ranked #2 overall among monitoring systems for web performance on Internet Retailer’s Leading Vendors to the Top 1000 E-retailers list.

From the article:

... “There are several types of connection errors,” explains Abelardo Gonzalez, mobile performance evangelist at Keynote. “It could be the way the carriers are sending the data to the Best Buy servers or an issue at Best Buy where they are dropping data packets. It’s one of the most frustrating types of errors because it is hard to pin down with certainty. But last week, the success rate of all retailers on the index went down, so it could definitely be an issue with AT&T and Verizon not making successful connections.” ...