Deep Dive: Page 8
Industry insights from our journalists
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A case for radical retail reinvention
Hudson Yards, American Dream and Nordstrom's New York City flagship all opened before COVID-19 shut everything down. But are flashy retail destinations now obsolete?
Lara Ewen • Sept. 15, 2020 -
Grocery apps get smart during the pandemic
Adoption has recently skyrocketed, and retailers are considering how to update mobile platforms that have become a critical part of the store experience.
Jessica Dumont • Aug. 4, 2020 -
What the pandemic has done to Nordstrom's revamp
This was the year the retailer planned to expand its ecosystem concept and redefine the department store. Instead it's scrambling like everyone else.
Daphne Howland • Aug. 3, 2020 -
Can technology save bridal retail?
The pandemic pushed a traditional, high-touch segment of the industry to finally confront its hesitancy around digital services.
Kaarin Moore • July 29, 2020 -
Retrieved from JanSport on July 09, 2020
Back-to-school marketing takes on a somber tone under COVID-19, but carries key silver linings
Ads addressing activism, mental health and remote learning arrive in place of typically sunny seasonal fare, but they might resonate more with grounded Gen Z teens.
Peter Adams • July 28, 2020 -
Will the protests be a turning point for diversity in athletics retail?
The backlash and resulting action at top sportswear brands is a microcosm of an issue that's being tackled with renewed force in every area of retail.
Cara Salpini • June 30, 2020 -
Retailers survived the COVID-19 closures on borrowed money. Can they pay it back?
Revolver draws, bond issues, deferred rent and vendor payments — the industry racked up a slew of new liabilities because of the pandemic.
Ben Unglesbee • June 22, 2020 -
"Protest against police violence in Minneapolis, Minnesota" by Lorie Shaull is licensed under CC BY-SA 2.0
Consumers want retailers to do the right thing
Storytelling is how brands connect with customers. As protests lead to widespread demands for change, they must prove they're selling more than fairy tales.
Daphne Howland • June 15, 2020 -
Retrieved from Walmart on November 15, 2018
6 strategies for grocers preparing for the new e-commerce future
Experts share insights into how food retailers can retool their online operations in response to the pandemic.
Sam Silverstein and Jeff Wells • May 28, 2020 -
Canceled orders, delayed payments: How supplier collaboration could reverse apparel's nose dive
Stakeholders envision a future of shorter lead times, data-driven planning and cooperation with vendors.
Emma Cosgrove • May 26, 2020 -
Will anyone save Stage Stores from retail oblivion?
An all-in bet on off-price was derailed by a holiday miss and then the pandemic. If no one steps in to buy the retailer, it is destined for liquidation.
Ben Unglesbee • Updated May 26, 2020 -
COVID-19 changed the stakes for e-commerce. Do fulfillment networks need to change too?
The pandemic that cratered demand for discretionary goods and upped screen time has changed the risk calculus for online operations.
Emma Cosgrove • May 14, 2020 -
Are CMOs failing brands or are brands failing CMOs?
A pandemic has made the role of the chief marketing officer even more complex, but the position has been under attack for years.
Cara Salpini • May 5, 2020 -
These 27 retailers could file for bankruptcy as pandemic roils the industry
An unprecedented crisis has created a whole new set of challenges for struggling retailers, likely setting the stage for a large wave of consolidation.
Ben Unglesbee • May 4, 2020 -
Why CPG marketers can't afford to go dark despite coronavirus risks
Sales for the category remain strong, but marketers must rethink their strategies now to sustain momentum through a recession and adjust to altered shopper habits.
Peter Adams • April 14, 2020 -
Why lenders still love retail, bankruptcies and all
Asset-based loans are a safe and popular form of financing for lenders. But for distressed retailers it can be a "trap."
Ben Unglesbee • March 9, 2020 -
Why marketers must evolve their outlook on gender — or lose out
From consumer campaigns to product design, the adoption of less narrow definitions of gender could be critical to growth and winning over audiences like Gen Z.
Peter Adams • Feb. 26, 2020 -
Forever 21's new owners face a slowdown in fast fashion
The retailer, with rivals Zara and H&M, revolutionized apparel sales. Now they must change.
Daphne Howland • Feb. 25, 2020 -
What stumbles at Harry's and Brandless mean for e-commerce
Federal regulators nixed one brand's takeover deal, and venture capital burned the other. Both moves reveal hard truths about direct-to-consumer retail.
Daphne Howland • Feb. 12, 2020 -
Photo by Mike C. Valdivia on Unsplash. (N/A). "Mike C. Valdivia New York skyline photo" [Photograph]. Retrieved from https://unsplash.com/photos/kZokA2VTKn4.
How chain stores are rightsizing New York City retail
Is the decline of national brands in NYC a regional problem or endemic of a larger retail shift?
Lara Ewen • Feb. 10, 2020 -
Macy's new North Star
Can the department store's reboot of its previous turnaround plan please both investors and customers?
Daphne Howland • Feb. 7, 2020 -
Does Pier 1 still have time to save itself?
The home goods specialist prepares to potentially close nearly half its stores amid talk of a possible bankruptcy or sale.
Ben Unglesbee and Caroline Jansen • Jan. 29, 2020 -
How off-price continues to be on point
Nordstrom Rack now sells Rent the Runway apparel, a prime example of why this sector is poised to have yet another good year.
Daphne Howland • Jan. 28, 2020 -
Discovery is lost in e-commerce. How can grocers improve?
The concept is core to bigger baskets and impulse buys online, but most companies have missed the mark, experts say.
Jessica Dumont • Jan. 28, 2020 -
The 3 most common forecasting errors retail CFOs make
Smart investment on the planning side can help retailers better align expectations with actual sales.
Robert Freedman • Jan. 27, 2020