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  • Boxes of flowers are moved on a forklift.
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    Joe Raedle via Getty Images
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    Deep Dive

    De minimis’ end: How shippers are adapting for peak season and beyond

    Experts foresee hurdles in both pricing and logistics for importers that have relied on the duty exemption for sub-$800 goods.

  • Exterior of Wayfair's headquarters in Boston
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    Caroline Jansen/Retail Dive
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    Wayfair expands logistics offering to include multichannel service

    Suppliers can now tap the furniture retailer’s CastleGate network as a 3PL alternative for big-and-bulky goods across their entire customer base.

  • An entrance to a clothing store.
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    Daphne Howland/Retail Dive
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    Lululemon CEO: ‘We have become too predictable’

    The retailer, facing stalled growth in the U.S., is overhauling its design and development process as it looks to bring in more newness, faster.

  • The outside of a Gap store
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    daboost via Getty Images
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    Gap Inc. bets big on beauty, accessories

    At the Goldman Sachs Global Retailing Conference, Gap Inc. CEO Richard Dickson called these high-margin “sleeper categories” that its customers want.

  • A person wearing sunglasses pushes a baby in a store cart.
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    Daphne Howland/Retail Dive
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    Walmart taps OpenAI for employee training

    The mass retailer will debut training for employees in 2026 through a partnership with the company behind ChatGPT.

  • A worker wearing a mask and gloves stands outside of an Amazon Prime van containing packages.
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    JasonDoiy via Getty Images
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    Amazon is cutting legacy users off from this free shipping perk

    Prime Invitee, which technically ended a decade ago, allowed users to share free shipping with people outside their household.

  • Billboards of actress Sydney Sweeney is seen outside of an American Eagle store on August 01, 2025 in New York City.
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    Michael M. Santiago via Getty Images
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    American Eagle’s celebrity marketing drew outcry — and new customers

    The brand defended its controversial ads with Sydney Sweeney, claiming the campaign contributed to “unprecedented” customer acquisition.

  • LeBron James plays basketball in a Nike ad
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    Courtesy of Nike
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    Nike reframes ‘Just Do It’ as ‘Why Do It?’ to engage next-gen athletes

    The brand is working to realign around sports and encourage young athletes in a climate marked by sociopolitical contention and economic pressure.

  • An orange and pink Ulta Beauty storefront.
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    Courtesy of Ulta Beauty
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    Ulta expands globally with Mexico store openings

    The beauty retailer debuted two locations in the country last month and says it is on track to open its first location in the Middle East this year.

  • A red Burlington storefront says "ladies, mens, kids, baby, home, coats," as clouds billow overhead in a bright blue sky.
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    Daphne Howland/Retail Dive
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    How to keep the ‘off’ in ‘off price’ in the tariff era

    In order to make good on their value promise, TJX, Ross and Burlington are being hyper-vigilant about pricing across the industry.

  • American Girl doll Summer McKinny
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    Courtesy of Mattel
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    Mattel restructures its brand leadership team

    The reset includes adding two new roles: chief global brand officer and global head of dolls. 

  • Outside storefront image of The Home Depot
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    Courtesy of The Home Depot
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    Home Depot closes on GMS acquisition

    The $5.5 billion deal to acquire GMS, which specializes in drywall, ceilings and steel framing, bolsters Home Depot’s pro offerings.

  • Feet on shoeboxes in a DSW Designer Shoe Warehouse ad
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    Courtesy of DSW Designer Shoe Warehouse
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    How DSW’s new brand platform showcases the fun of in-person shopping

    Created with Crispin, “Let Us Surprise You” celebrates the in-store experience, as the shoe retailer does 70% of its business in person.

  • Front view of a Best Buy store in Milpitas, California, on Feb. 20, 2024.
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    hapabapa via Getty Images
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    Best Buy, Uber Eats partner on same-day delivery, scheduled drop-offs

    Shoppers can use the Uber Eats app to have electronics delivered from over 800 of the retailer’s locations. 

  • The tops of two city buildings, with blue sky in between.
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    Daphne Howland/Retail Dive
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    Macy’s posts first sales growth in years, but tariffs cast a shadow

    More staff and better visual merchandising in stores drove the namesake banner’s improvements, CEO Tony Spring said Wednesday.

  • Target shopping carts outside of the store
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    Justin Sullivan via Getty Images
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    Target scales back on in-store fulfillment strategy

    The retailer will take recent learnings about which stores are "built to fulfill" and apply it to up to 40 more locations by the year's end.

  • A green store banner says "Dollar Tree" against a hazy blue sky.
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    Daphne Howland/Retail Dive
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    Dollar Tree tariff mitigation efforts yield results sooner than expected

    The discount retailer reported Q2 net sales and comp growth as consumers continue to seek out value across income brackets.

  • A department entrance at a mall.
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    J. Michael Jones via Getty Images
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    Can Dillard’s save the mall?

    The Southern department store’s investment in a Texas shopping center is a savvy business move that could spur the evolution of an aging retail model.

  • Billowy clouds in a blue sky above a storefront.
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    Daphne Howland/Retail Dive
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    Best Buy revenue grows despite ‘tariff situation’

    The electronics retailer reported improved comps, though the impact of a changing trade environment continues to loom over earnings performance.

  • Shot of Crocs footwear at a Crocs store in Chicago Il on July 22, 2021
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    Scott Olson via Getty Images
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    Crocs appoints Nike alum as CFO

    Patraic Reagan is stepping into the role following the resignation of Susan Healy.

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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: Bankruptcy court is in session

    Debtwire’s global head of legal, Sarah Foss, and Retail Dive Senior Reporter Daphne Howland discuss retailer bankruptcies – in 2025 and beyond.

  • The inside of a  A Williams Sonoma store.
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    Joe Raedle / Staff via Getty Images
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    Williams-Sonoma to launch AI-powered ‘culinary companion’

    Meanwhile, the company has scaled its AI customer service assistant across its portfolio. 

  • Depop campaign imagery for "Where Taste Recognizes Taste”
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    Courtesy of Depop
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    Depop eyes larger US presence with ads touting style ‘Depopelgangers’

    The online fashion reseller’s “Where Taste Recognizes Taste” campaign spotlights the emotional connection tied to secondhand shopping.

  • A close up of a man's hand holding a phone displaying a conversation with a chatbot.
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    ArtMarie via Getty Images
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    Worldpay rewires for bot shoppers

    The processor aims to prepare its merchant clients for the opportunities and risks of AI-driven agentic shopping.

  • a display case showing an AI-enabled laptopt
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    Joe Raedle/Staff via Getty Images
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    Consumers want AI guardrails, but few business leaders have policies in place

    More than one-quarter of customer experience leaders say their organization is ready to deploy agentic AI, despite having no governance policy in place, Genesys found.