Technology: Page 96


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    Photo by Asael Peña on Unsplash
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    How Starbucks uses AI to counter mobile’s isolating effect

    At NRF's Big Show, CEO Kevin Johnson shared why the chain is embracing artificial intelligence to compensate for some of mobile's downsides.

    By Chantal Tode • Jan. 14, 2020
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    Retrieved from Walmart on January 14, 2020
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    Walmart expands robots to 650 additional stores

    That brings the tech to 1,000 total locations, but a spokesperson noted that the company views robots as "assistants to the associates and their jobs."

    By Tatiana Walk-Morris • Jan. 14, 2020
  • Shot of a young woman relaxing on the sofa and using a credit card with a digital tablet Explore the Trendline
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    gradyreese via Getty Images
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    Trendline

    What's shaping the e-commerce landscape?

    From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

    By Retail Dive staff
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    Peter Adams for Mobile Marketer
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    Sephora, Rent the Runway aim to unlock social’s growing commerce opportunity

    Executives at NRF's Big Show detailed how they're leveraging ambassador networks to drive growth via shoppable offerings on platforms like Instagram.

    By Peter Adams • Jan. 14, 2020
  • In-store mobile tech draws repeat shoppers, study finds

    However, payment apps remain much less popular than credit and debit cards for brick-and-mortar payments.

    By Robert Williams • Jan. 14, 2020
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    Retrieved from Amazon on January 02, 2019
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    Smart speaker ownership hit 60M US adults in 2019

    While voice tech is becoming steadily popular, people are much more likely to use commands on a phone than with a speaker, research suggests.

    By Robert Williams • Jan. 10, 2020
  • Visa, Mastercard hold fast to gas stations' chip-card deadline

    Fuel retailers were given an extra five years to upgrade to EMV technology, but 70% of convenience store owners in a survey said they still haven't done so.

    By Dan Ennis • Jan. 10, 2020
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    Brain Corp
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    Opinion

    5 predictions for the future of retail

    Emerging technologies continue to drive digital disruption and customer experience is fast becoming the new currency, writes Gartner's Robert Hetu.

    By Robert Hetu • Jan. 9, 2020
  • Google boosts Assistant with device scheduling and text reading tech

    Expanded features aim to make Assistant more useful to consumers, a key goal as voice commerce and the market for smart home appliances swell. 

    By Robert Williams • Jan. 8, 2020
  • Sally Beauty recruits influencers in brand, app upgrade

    The retailer's new motto, "Unleash Your PROtential," highlights its goal of helping consumers with salon-quality makeovers at home.

    By Robert Williams • Jan. 8, 2020
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    Rohit Tandon via Unsplash
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    Almost all retail apps leak personal data, security firm warns

    Until retailers' apps can be trusted, consumers should delete them from their phones, according to mobile security firm NowSecure.

    By Jan. 7, 2020
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    Retrieved from Amazon on January 07, 2020
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    Amazon broadens in-car services with major Alexa expansion

    The e-commerce giant is collaborating with carmakers, gas stations and tech firms to give drivers more voice-powered services.

    By Robert Williams • Jan. 7, 2020
  • Cadillac, Amazon showcase cloud-based car shopping concept at CES

    The collaboration uses tech to deliver personalized and 3D interactive experiences throughout the car buying journey.

    By Dianna Christie • Jan. 7, 2020
  • Neutrogena’s Skin360 app ditches hardware with new AI features

    Powered by Perfect's YouCam, the updated app lets smartphone users scan their face and get personalized recommendations without camera attachments.

    By Robert Williams • Jan. 6, 2020
  • Sneakers, cosmetics among top US holiday purchases

    A new report from Afterpay found that nearly 80% of seasonal shoppers used mobile devices — an increase of 12% from 2018. 

    By Tatiana Walk-Morris • Jan. 6, 2020
  • Nearly half of consumers would pay more for a better shopping experience

    Despite improved digital tech, retailers are struggling to deliver coherent encounters with brands, according to an Accenture study.

    By Tatiana Walk-Morris • Jan. 2, 2020
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    e.l.f.
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    E.l.f. Cosmetics boosts clicks via personalized recommendations

    The company saw a 17.6% increase in mobile menu clicks after personalizing the experience based on users' past shopping behavior, according to a report.

    By Lisa Rowan • Jan. 2, 2020
  • Majority of consumers want retailers to offer a digital receipt option

    Paper slips are falling out of favor as shoppers become more environmentally conscious, according to a Green America survey.

    By Tatiana Walk-Morris • Jan. 2, 2020
  • Cybercriminals latest retail target? Loyalty programs

    Failing to protect reward program data can drive customers to more secure competitors.

    By Tatiana Walk-Morris • Jan. 2, 2020
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    Garnier
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    L’Oréal’s Garnier blends hair color try-ons with Google Lens

    Some Walmart locations will have in-store displays to demonstrate how to use the AR- and AI-powered service.

    By Robert Williams • Dec. 26, 2019
  • David's Bridal names first chief digital experience officer

    The move comes as the retailer steadies itself after a year of financial upheaval. 

    By Tatiana Walk-Morris • Dec. 23, 2019
  • Wawa hit with malware data breach

    The convenience and fuel retailer said the data security incident may have impacted all locations.

    By Lisa Rowan • Dec. 23, 2019
  • Macy's data breach caused by a customized Magecart attack, research finds

    Digital skimmers have been around for years, but a new type of point-of-sale attack is tailored for the target. 

    By Samantha Schwartz • Dec. 23, 2019
  • Google tops Facebook in driving early holiday traffic to retail sites

    Despite the hype around social commerce, organic and paid Google search appear more effective at delivering site traffic this season, according to a study. 

    By Dianna Christie • Dec. 20, 2019
  • Tractor Supply promotes former Sears exec to SVP of e-commerce

    Letitia Webster will lead e-commerce, omnichannel and data management operations for the retailer.

    By Tatiana Walk-Morris • Dec. 20, 2019
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    Retrieved from Amazon on September 20, 2018
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    Amazon, Apple and Google partner on smart home tech standards

    The technology giants are collaborating to develop a better way for connected devices to talk to each other.

    By Robert Williams • Dec. 19, 2019