Consumers aren’t adopting mobile wallets, even during the pandemic

A PYMNTS.com study conducted in March found that mobile wallets accounted for a small portion of eligible transactions, despite the coronavirus outbreak.

By Tatiana Walk-Morris • April 7, 2020

Consumers spent more than $23.4B via app stores in early 2020

As consumers stay inside to curtail the spread of COVID-19 they’re spending more time on their smartphones, according to a new report.   

By Tatiana Walk-Morris • April 7, 2020

Explore the Trendline➔

How retailers are deploying in-store technology

Payment systems, self-checkout stations and home visualization tech are just a few of the areas getting attention from retailers as they rethink the store experience.

By Retail Dive staff

Indyme unveils social distancing device as coronavirus changes in-store experience

The company released a camera-like tool that uses audio cues to remind shoppers to keep six feet apart.

By Tatiana Walk-Morris • April 2, 2020

Walmart expands contactless options for in-store shopping, pickup, delivery

Streamlining in-store checkout technology is one way the retailer is responding to consumer concern during the COVID-19 pandemic. 

By Tatiana Walk-Morris • April 2, 2020

Startup Fast raises $20M to streamline e-commerce checkout

The Series A funding round was led by Stripe with the aim to accelerate the rollout of its Fast Checkout technology. 

By Tatiana Walk-Morris • April 2, 2020

YouCam Makeup gives beauty brands free AR sampling tech

Beauty brands can list up to 100 products in the augmented reality app through July 31 as part of the complimentary program.

By Robert Williams • March 31, 2020

Pinterest upgrades merchant services as shopping searches jump

The platform updated its "conversion insights" to help retailers see more information about its effect on website visits, checkouts and sales.

By Robert Williams • March 31, 2020

E.l.f. Cosmetics remixes TikTok song for COVID-19 awareness

With the "Eyes. Lips. Face. Safe." video, the beauty brand demonstrates hand washing and social distancing measures to help curb the spread of the virus.

By Robert Williams • March 31, 2020

7-Eleven offers free delivery for app users

A contactless delivery option is available for consumers taking advantage of the temporarily waived fees during the coronavirus pandemic.

By Tatiana Walk-Morris • March 31, 2020

B8ta announces corporate layoffs and store associate furloughs

The company is the latest to feel workforce fallout due to the COVID-19 pandemic. 

By Tatiana Walk-Morris • March 26, 2020

Shopping platform Streetify offers free digital storefronts amid coronavirus outbreak

The virtual commerce platform will be free for one year for retailers in the U.S. trying to find ways to deal with the spread of COVID-19.

By Tatiana Walk-Morris • March 26, 2020

Analysts on CDPs and their quest to become more intelligent

Marketers increasingly expect AI capabilities to meet their business objectives, and while CDPs hold promise, it is unclear that they alone provide the solution.

March 25, 2020

Nike offers workout app for free as COVID-19 keeps people indoors

The sportswear brand also revamped its messaging to urge people to work out while in isolation.

By Robert Williams • March 24, 2020

AxleHire introduces no-touch tech for delivery signings

The move comes as consumers practice social distancing and shift to online shopping.

By Tatiana Walk-Morris • March 24, 2020

Instacart plans to hire 300K additional shoppers

The decision will double the company's number of gig workers over the next three months to meet ongoing demand during the pandemic.

By Jessica Dumont • March 24, 2020

FutureProof Retail donates mobile checkout tech during pandemic

The company is offering its line-free tech to essential retailers as a means to promote social distancing amid the COVID-19 outbreak. 

By Tatiana Walk-Morris • March 23, 2020

E-commerce pulls back amid pandemic precautions

It seems like digital sales should benefit retailers during a global disease outbreak. For many, health and safety concerns extend to those operations too.

By Daphne Howland • March 20, 2020

Shopify launches 3D model, video integration for merchants

The e-commerce platform introduced new features to entice customers and support sellers. 

By Tatiana Walk-Morris • March 19, 2020

Facebook announces $100M in grants to small businesses impacted by COVID-19

The social media company is working to provide some relief in response to the global pandemic. 

By Tatiana Walk-Morris • March 19, 2020

Grocery apps see record downloads during coronavirus outbreak

As consumers stock up on everyday essentials, a new study found more are turning to grocery delivery apps amid the global pandemic.

By Tatiana Walk-Morris • March 17, 2020

7-Eleven adds cash-to-digital payments in Latin America

In partnership with fintech provider Arcus, the convenience chain is giving customers in the region another reason to visit its stores.

By Robert Williams • March 17, 2020

J.C. Penney unveils smart fitting room tech

Testing the new in-store technology is part of the company's overall turnaround plan. 

By Tatiana Walk-Morris • March 16, 2020

App downloads increased by 42% during Cyber Week 2019, study says

App commerce firm Poq predicts that more than 25% of online traffic will come from mobile apps by the 2020 holiday season.

By Tatiana Walk-Morris • March 16, 2020

Consumer spend via chatbot to reach $142B by 2024

A new report by Juniper Research states that the technology can cut costs and drive sales by acting as a first point of consumer contact. 

By Tatiana Walk-Morris • March 13, 2020

Feeling left behind in the age of AI and machine learning?

Five steps to getting the most out of AI and ML investments while avoiding challenges other retailers have faced.

March 13, 2020