How AI is assisting the comeback of brick & mortar retail

Brick-and-mortar stores aren’t going away completely. Technology is allowing online retailers to invest in physical shops.

By Ryan Lester, Director of Customer Engagement Technologies, LogMeIn • Jan. 9, 2019

Can Kroger make money selling tech to other retailers?

The grocer is partnering with Microsoft to develop digital shelves, inventory management programs and other systems it will roll out to its own stores and offer to others.

By Krishna Thakker • Jan. 8, 2019

Explore the Trendline➔

How retailers are deploying in-store technology

Payment systems, self-checkout stations and home visualization tech are just a few of the areas getting attention from retailers as they rethink the store experience.

By Retail Dive staff

Standard Cognition buys Explorer.ai to boost automated checkout ambitions

Automated checkout startup Standard Cognition acquired new tech to help it create Amazon Go-like features for the retail sector.

By Dan O'Shea • Jan. 8, 2019

Study: 57% of shoppers use retailer mobile apps in-store

Mobile is being used in-store, but could it be used for more?

By Dan O'Shea • Jan. 8, 2019

Chico's Soma brand debuts tech-enabled fit bra

Fit is a big conundrum when buying bras, and several brands have turned to tech to help the process.

By Daphne Howland • Jan. 8, 2019

Amazon Go could generate $4.5B with plan for 3K stores

An RBC report suggests the cashierless store's sales are higher than typical convenience stores, meaning an ambitious expansion could generate billions.

By Dan O'Shea • Jan. 7, 2019

Amazon sets up virtual furniture showroom online

The e-tailer's latest step in its pursuit of furniture sales is a virtual showroom that lets users build their own room scenes.

By Dan O'Shea • Jan. 7, 2019

Holiday spending sleighs

Consumer confidence and prepared retailers made the perfect partnership for a strong retail season.

By Kaarin Moore • Jan. 4, 2019

New Segway robot joins autonomous delivery race

The delivery potential of the "Loomo" remains unclear, but Segway-Ninebot CEO Luke Gao insists it will help solve the last mile in crowded cities.

By Dan O'Shea • Jan. 4, 2019

Five Below works with BRP on new in-store technology

As the discount store pursued rapid store expansion over the last year, it also has started working with Boston Retail Partners on new in-store technology.

By Dan O'Shea • Jan. 4, 2019

Digital card-not-present fraud to hit $130B by 2023

Card-not-present fraud is becoming a bigger problem, and merchants are not investing enough in prevention solutions, according to Juniper Research.

By Dan O'Shea • Jan. 3, 2019

RBC: About 41% of Americans now own smart speakers

2018 was a big year for smart speaker adoption by consumers, but that doesn't mean voice commerce is exploding yet.

By Dan O'Shea • Jan. 3, 2019

Share of US retail sales from smartphones jumps 14% in Q3

Omnichannel shoppers are retailers' most valuable segment, generating 27% of all sales despite representing just 7% of customers, according to a study by adtech firm Criteo.

By Robert Williams • Jan. 3, 2019

Alexa-powered shopping triples during holiday season

While Amazon didn't provide exact numbers, the e-commerce giant said holiday sales broke records.

By Robert Williams • Jan. 2, 2019

Warby Parker hit by cybersecurity attack

The eyeglass retailer stated that the breach may have impacted up to 198,000 customers. 

By Dan O'Shea • Jan. 2, 2019

58% of retail sales will be influenced by digital by 2023

A new Forrester report finds an increasing number of all purchases are influenced by digital capabilities like mobile search and online marketplaces.

By Dan O'Shea • Jan. 2, 2019

5 stories that shaped retail tech in 2018

While there have been several technological advancements this year, a select few stood out as game changers in the category.

By Caroline Jansen • Dec. 21, 2018

5 stories that shaped mobile commerce in 2018

Mobile tech demonstrates how stores are evolving — and that we are living in the middle of a shift in consumer behavior. 

By Kaarin Moore • Dec. 21, 2018

Voice accounts for less than 1% of e-commerce sales

A report from eMarketer states that consumers are buying and using smart speakers, but not using them to shop. 

By Dan O'Shea • Dec. 21, 2018

HSN's credit card business to be taken over by Synchrony

Parent company Qurate also extended an agreement with the financial services firm to provide services to QVC and Zulily.

By Dan O'Shea • Dec. 21, 2018

Joann invests in 3D laser-cutting startup Glowforge

This marks the retailer's second move within a week to roll out a service enabling shoppers to customize products.

By Dan O'Shea • Dec. 20, 2018

Rite Aid onboards new CIO amid struggles

While competitors like CVS and Walgreens have found their edge, Rite Aid is struggling to keep pace.

By Samantha Schwartz • Dec. 20, 2018

Study: Website users want fresh content, reviews, security and privacy

Online shoppers are hungry for the benefits of the digital world, but that doesn't mean they are easy marks.

By Dan O'Shea • Dec. 20, 2018

Rue21 commits to BOPIS with plans to deploy Kibo solution

The fashion retailer becomes the latest merchant in the sector to outline plans to support click and collect.

By Dan O'Shea • Dec. 19, 2018

Walmart testing in-house visual search technology

A TechCrunch report revealed that Walmart Labs is collaborating with Hayneedle to scale search objectives. 

By Dan O'Shea • Dec. 19, 2018