Why Allbirds is eating crow

The DTC footwear brand may have overestimated its customers’ appreciation for sustainability, and underappreciated their desire for fashion.

By Daphne Howland • April 20, 2026

Loyalty isn’t a program anymore. It’s a payment experience.

Loyalty has evolved into a seamless payment experience. See how Marqeta leads the change.

April 20, 2026

Explore the Trendline➔

How retailers are thinking about in-store experience

Complementary shop-in-shops, age-appropriate experiences and integrated technology are just a few ways retailers are reworking stores to suit shoppers.

By Retail Dive staff

Unified commerce: Why it’s the next evolution of retail

The future of retail isn’t just AI; it’s AI that executes. Learn why unified commerce is the key.

April 20, 2026

Smarter stores start behind the scenes

AI technology has brought us closer than ever before to realizing the standard vision of “smart stores,” but the role it plays in that evolution isn’t what many picture.

By Tony D’Onofrio, president of Sensormatic Solutions • April 20, 2026

The Weekly Closeout: Allbirds’ ‘AI-washing’ and Nike’s ongoing exec turnover

The footwear retailer announced a pivot no one saw coming, while another leader walked out the door at the sportswear giant.

By Retail Dive Staff • April 17, 2026

Home Depot acquires warehouse tech firm to boost fulfillment strategy

The deal follows a distribution center pilot with Simpl Automation, which resulted in faster pick speeds and fewer product touches.

By Max Garland • April 17, 2026

Millennials, Gen Zers warm up to AI shopping tools

While younger shoppers are open to using the technology, consumers overall are wary of surveillance pricing, per a new report. 

By Tatiana Walk-Morris • April 16, 2026

Levi’s CEO on AI, sticking to values

Michelle Gass took the stage at the Semafor World Economy conference in Washington, D.C., to discuss the brand’s heritage and evolution.

By Dani James • April 15, 2026

David’s Bridal brings wedding shopping to ChatGPT, Copilot

In addition to integrating its assortment with the chatbots, the bridal retailer will audit its inventory to make it more suitable for AI shopping experiences.

By Tatiana Walk-Morris • April 14, 2026

Dollar General’s media network rolls out AI store audio program

The discount retailer is bringing the in-store media offering to about 6,000 locations through a new partnership with QSIC.

By Dani James • April 13, 2026

AI is changing how your shoppers feel about your brand

AI is changing which products shoppers see first, before they ever reach your site.

By Beth Chandler • April 13, 2026

Andy Jassy defends Amazon’s $200B AI investment in letter to shareholders

The e-commerce giant’s CEO noted the dominance of brick-and-mortar retail despite decades of disruption, but sees that as a massive opportunity.

By Daphne Howland • April 9, 2026

How Abercrombie & Fitch uses geofencing for customer feedback

The retailer can better understand why customers did not purchase an item after an in-store visit and then share those signals with store managers.

By Kristen Doerer • April 9, 2026

Walmart alumni open POS test lab

As retailers seek omnichannel sales solutions, a new vendor-neutral demonstration lab offers point-of-sale equipment evaluation.

By Justin Bachman • April 9, 2026

Foot Locker partners with DoorDash for on-demand delivery

The deal is among the latest between a retailer and the delivery platform, which says over a third of its active monthly users shop retail and grocery categories.

By Howard Ruben • April 8, 2026

Inside Walmart’s creator-driven social commerce playbook

The retail giant’s head of content, influencer and commerce shared its social principles and details about its Walmart Creator program.

By Chris Kelly • April 7, 2026

As AI compresses the shopping journey, retail media faces a new pressure point

As AI changes the path to purchase, retailers are turning to the transaction moment to drive performance. A new framework outlines how to capture that shift.

April 6, 2026

What’s next for retail: Technology, transparency and total opportunity

Smarter stores, seamless experiences, and AI-driven innovation are redefining retail. Are you ready to lead the way?

By Tony D’Onofrio, president of Sensormatic Solutions • April 6, 2026

‘The era of link in bio is finally over’: Meta

The company is testing product tagging for eligible creators on Instagram Reels across five markets.

By Kaarin Moore • April 3, 2026

Why Amer Sports is all in on IT modernization

The parent company of Salomon and Arc’teryx will boost capital expenditures to $400 million amid ongoing infrastructure overhauls.

By Makenzie Holland • April 2, 2026

Home Depot sets sights on AI with CTO appointment

Franziska Bell will join the home improvement company to lead an AI-driven tech strategy that's focused on customer experience and operational efficiency.

By Makenzie Holland • April 2, 2026

Cyberattack hits Hasbro, impacting orders and shipping

The major U.S. toymaker and entertainment company is still working to assess if company data was stolen in the attack.

By David Jones • April 2, 2026

Dollar Tree makes distribution, tech upgrades

As part of its supply chain modernization efforts, the retailer is replacing its legacy systems with AI-powered platforms.

By Kelly Stroh • April 1, 2026

New Balance partners with Kizik’s parent company for hands-free tech

The licensing deal with HandsFree Labs will bring slip-in sneakers to New Balance customers by next year.

By Howard Ruben • March 31, 2026

Macy’s introduces AI-powered shopping assistant

After an initial dark launch, Ask Macy’s helps users discover brands and receive personalized product recommendations. 

By Kaarin Moore • March 31, 2026