Ulta to launch on TikTok Shop with curated assortment

The beauty retailer's Q4 net sales grew nearly 12%, though industry analysts questioned the retailer's "softer" fiscal 2026 comp guidance.

By Dani James • March 13, 2026

The Weekly Closeout: Amazon notches a win against Perplexity, Reebok reenters soccer

The e-commerce giant got a temporary order blocking access for Perplexity’s AI shopping agents, while the athletics brand signed two professional soccer players.

By Retail Dive Staff • March 13, 2026

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

How Lowe’s tailors its AI-backed Mylow to different customers

The home improvement retailer gets about a million questions a month between Mylow and Mylow Companion, with customer inquiries ranging in terms of expertise and needs.

By Dani James • March 12, 2026

What’s essential for AI shopping assistant success

The biggest risk isn’t falling behind on deployment — it’s deploying before the organization is ready, experts say.

By Michael Brady • March 12, 2026

Best Buy wants to be at the forefront of agentic AI discovery

“As agentic commerce matures, we want to serve our customers in new ways, both on and off of platforms,” CEO Corie Barry said.

By Bryan Wassel • March 10, 2026

Costco ties digital personalization to $470M in sales growth

Personalized product recommendation carousels and modernized display pages are driving e-commerce sales and traffic, CFO Gary Millerchip said.

By Bryan Wassel • March 9, 2026

The dark side of personalization

“If you can’t explain it to the customer … then you should not be personalizing,” Qualtrics’ Isabelle Zdatny said.

By Michael Brady • March 6, 2026

The Salvation Army launches first digital thrift store on Roblox

“Thrift Score” is a shoppable digital environment — and a way to engage Gen Z and Gen Alpha consumers. 

By Tatiana Walk-Morris • March 5, 2026

Walmart expands digital shelf labels to all US stores

By the end of this year, all locations will feature the tags, which help associates change prices, restock items and fulfill online orders quicker.

By Tatiana Walk-Morris • March 4, 2026

[Podcast] Decoded: The New Consumer

This podcast uncovers how AI, influencers, and shifting consumer habits are reshaping the future of retail.

By Retail Dive's studioID • March 4, 2026

Stripe’s slower view of agentic commerce

The processing giant, like some other digital commerce specialists, sees agent-enabled shopping evolving at a measured pace.

By Justin Bachman • March 3, 2026

Home Depot launches real-time delivery tracking for large items

Handheld devices used by drivers enabled the new feature for shipments of bulkier goods like appliances and lumber.

By Max Garland • March 2, 2026

How Coach cocreated a campaign with Gen Z communities around the world

Chief Marketing Officer Joon Silverstein explains how “Explore Your Story” demonstrates the luxury brand’s embrace of social-first marketing.

By Chris Kelly • March 2, 2026

4 ways to prepare your retail operations for the era of agentic commerce

Four ways retailers can prepare their operations for the shift to agentic, AI-driven commerce.

March 2, 2026

Walmart app connects suppliers with store-level data

Walmart Data Ventures introduced Scintilla In-Store so field representatives could see real-time data — in part to reduce out-of-stocks. 

By Tatiana Walk-Morris • Feb. 27, 2026

Walmart sees speed and convenience boosting trust in its AI agent

Half of the retailer’s app users have interacted with Sparky, Walmart's David Guggina said. The average order value for users of the AI agent is higher, too.

By Bryan Wassel • Feb. 26, 2026

Article, Klarna partner to let shoppers pay over time

The DTC furniture company is offering online shoppers in the U.S. and Canada BNPL options for big-ticket purchases. 

By Tatiana Walk-Morris • Feb. 26, 2026

Walmart: Supply chain spending set to ‘peak’ next 2 years, CEO says

The retail giant is continuing to automate regional distribution centers across the U.S. and starting to deploy technological improvements internationally.

By Max Garland • Feb. 25, 2026

US e-commerce sales to reach $1.8 trillion by 2030

Though shoppers are projected to spend more online, over 70% of retail sales will still come from stores, according to a Forrester report. 

By Tatiana Walk-Morris • Feb. 24, 2026

Fixing the foundation: Why modern retail needs real-time order management

Is broken order management costing you sales? Learn how retail leaders are fixing it.

Feb. 23, 2026

Testing now, winning later: Why early-year experiments set the tone for peak

With consistent communication and shared planning, agility becomes operational rather than theoretical.

By Ken Looney, Division President, Ecommerce, GXO • Feb. 23, 2026

The importance of speed and velocity in payment partnerships

For the industry-leading brands working with Adyen, including Under Armour, velocity has become a defining aspect of what makes these partnerships so effective.

Feb. 23, 2026

Ace Hardware revenue hits record $10B for the year

The revenue growth was fueled by the home improvement retailer’s digital business growing nearly 30%.

By Tatiana Walk-Morris • Feb. 20, 2026

Hasbro CEO: ‘We’re beyond experimentation’ with AI

Teams within the toy company have a choice on how they use the technology — including not to use it at all.

By Kaarin Moore • Feb. 19, 2026

Williams-Sonoma to test ads in ChatGPT

The home retailer is partnering with OpenAI to reach customers at decision-making moments and enhance product discovery.

By Tatiana Walk-Morris • Feb. 18, 2026