Target expands Google partnership with Express delivery and Voice

Target follows Walmart to Google as merchants scramble to make up ground in the race against Amazon's voice-assisted shopping. 

By Dan O'Shea • Oct. 12, 2017

Cashierless checkout transactions to explode to $78B

Systems that allow shoppers to bypass checkout lines are in limited use right now, but that will change by 2022, according to Juniper Research.

By Dan O'Shea • Oct. 12, 2017

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

7 ways to get ready for Singles Day and the Chinese marketplace

The shopping holiday presents large opportunities, but China comes with unique challenges. Lindsey Grossman of Stripe breaks down how to get started.

By Lindsey Grossman • Oct. 6, 2017

Loop Commerce lands e-gifting patent

The system, currently used by Macy’s, Saks Fifth Avenue and Neiman Marcus, could help retailers reduce the likelihood of gifts being returned.

By Dan O'Shea • Oct. 4, 2017

Starbucks shutters online store to focus on brick and mortar

The coffee chain is betting on a future in which its mobile app drives consumers to experiences in local stores.

By Dan O'Shea • Oct. 3, 2017

Nearly 70% of shoppers aware of BOPIS, mobile payments

When it comes to in-store technologies, these capabilities have the broadest awareness among shoppers, according to research from the NRF.

By Dan O'Shea • Oct. 2, 2017

Amazon reimagines Echo and expands device family

The e-commerce giant announced six new, voice-enabled products, including a much-anticipated revamped version of the original Echo smart speaker.

By Dan O'Shea • Sept. 28, 2017

Retailers prep for the holidays with new e-commerce services

Radial meets the holiday rush head on with a new suite of services to help e-commerce retailers do more for their customers.

By Dan O'Shea • Sept. 28, 2017

PredictSpring, M.Gemi launch store associate app

M.Gemi becomes the latest retailer to mobilize store associates with a new app that helps them assist customers face-to-face.

By Dan O'Shea • Sept. 27, 2017

RILA partners with Zebra on (R)Tech Innovation Center

The innovation hub is helping the industry better manage data security.

By Dan O'Shea • Sept. 21, 2017

The Body Shop uses mobile wallets to power brand campaign

The beauty retailer is trusting mobile wallet passes to grow its petition against animal testing — and give its brand image a boost in the process.

By Dan O'Shea • Sept. 21, 2017

Consumers want personalization, still unwilling to give up data

A study by Oracle shows that 57% of shoppers want one-click checkout that can only be enabled through a payment profile, yet 67% don't want to set up such accounts.

By Dan O'Shea • Sept. 20, 2017

Amazon lets Hilton loyalty members use points for purchases

This is just the latest Amazon partnership poised to bring in more customers and sales.

By Daphne Howland • Sept. 20, 2017

Williams-Sonoma to accept Venmo, PayPal

Person-to-person payment platforms are gradually moving into the world of e-commerce merchants, bringing with them a hope for younger traffic.

By Dan O'Shea • Sept. 19, 2017

Consumers wary of biometric payment tech

A majority of consumers believe they will be shopping without cash in a few years, yet many fear the authentication capabilities that will help them get there, according to a new study.

By Dan O'Shea • Sept. 13, 2017

Amazon, eBay, Google lead surge in AI patents

Artificial intelligence-related patent filings have surged in recent years as the technology's retail uses have come to light.

By Dan O'Shea • Sept. 13, 2017

Fraud attempts spiked after Equifax data breach

The data breach could have a ripple effect throughout the retail industry if consumers lose faith in handing over their personal data.

By Dan O'Shea • Sept. 11, 2017

CVS brings vending machines to 25 non-store locations

The machines will dispense more than 70 CVS-brand products, from bandaids to batteries.

By Dan O'Shea • Sept. 8, 2017

Billabong migrates to the cloud for omnichannel support

Another struggling retailer looks to a new platform to better connect the physical and digital.  

By Dan O'Shea • Sept. 7, 2017

Walmart and Affirm: A match Amazon will find hard to beat

The importance of the partnership’s new financing options shouldn’t be underestimated, writes Christopher Walton, former VP, Target Store of the Future.  

By Christopher Walton • Sept. 7, 2017

Walmart’s Hayneedle debuts app with visual search

The home furnishings and decor retailer's app is armed with visual search capabilities, which could become a must-have for merchants.

By Dan O'Shea • Sept. 6, 2017

Cashless self-checkout takes center store in NY grocery

As interest in self-checkout continues to climb, one grocer in New York placed new cashless units in the middle of the store, where they now handle 20% of store traffic.

By Dan O'Shea • Sept. 1, 2017

PayPal boosts POS presence with cash-back credit card

We may start seeing the name PayPal more often at in-store payment terminals, as the company releases a new cash-back credit card.

By Dan O'Shea • Aug. 31, 2017

Fitbit teams up with Mastercard for contactless payments

The newest smartwatch on the block, Fitbit Ionic, will have contactless payment capability via multiple payment networks.

By Dan O'Shea • Aug. 30, 2017

Walmart bolsters money services with app update

Users of the "Express Money Services" feature also have the ability to speed up their transactions through in-store express lanes.

By Dan O'Shea • Aug. 25, 2017