Operations: Page 117


  • An image of Toys R Us' digital world
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    Courtesy of WHP Global
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    Column

    The Weekly Closeout: Toys R Us launches NFTs and David’s Bridal debuts loyalty program for teens

    The toy company is releasing 10,000 digital collectibles, featuring its iconic mascot, and the bridal retailer launches a prom loyalty program.

    By Retail Dive Staff • Dec. 9, 2022
  • Chewy, fulfillment center, packer
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    Permission granted by Chewy
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    Chewy beats on revenue estimates, swings to a profit in Q3

    While the online pet retailer’s net sales increased 14.5%, analysts remain concerned over the company’s rising customer acquisition costs.

    By Dec. 9, 2022
  • A Target employee completes an in-store checkout purchase and hands a customer a receipt. Explore the Trendline
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    Permission granted by Target
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    Trendline

    The state of retail operations

    Daily operations have changed tremendously over the past few years, as retailers re-examine topics including shrink and pricing. 

    By Retail Dive staff
  • Amazon pilots returns at Staples stores

    With a relatively small store footprint, the e-commerce giant has forged partnerships with rivals and others to facilitate returns.

    By Nate Delesline III • Dec. 9, 2022
  • Exterior shot of a Birkenstock store.
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    Courtesy of Birkenstock
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    Birkenstock opens fourth US store in California

    With a new private equity owner guiding the company, the footwear brand is widening its global footprint.

    By Tatiana Walk-Morris • Dec. 9, 2022
  • Walmart hires personal shoppers for the holiday 2020 season.
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    Courtesy of Walmart
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    Report: Seasonal hires in November hit lowest level since 2008

    Despite major brands’ holiday hiring announcements, the sector hasn’t added as many jobs as in years past.

    By Tatiana Walk-Morris • Dec. 8, 2022
  • A bright red facade features a cut-out of the word "Express" at a mall store entrance.
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    Daphne Howland/Retail Dive
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    Toys R Us owner takes stake in Express for $260M

    Brand management firm WHP Global and the struggling apparel retailer will form a joint venture to scale and license the brand and expand it internationally.

    By Nate Delesline III • Dec. 8, 2022
  • View inside the store during SHEIN X Art Discovery Project
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    Presley Ann via Getty Images
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    Shein to invest $15M in supplier factories

    After a critical documentary looked at labor practices in its supply chain, the fast fashion giant also said it is doubling what it spends on audits.

    By Dec. 8, 2022
  • A GameStop storefront in a mall
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    Cara Salpini/Retail Dive
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    GameStop lays off employees — again

    Multiple LinkedIn posts from GameStop employees, including engineers, say they were let go by the company this week.

    By Dec. 7, 2022
  • A lit-up "Sephora" sign in white letters, with a small black "Sephora" sign jutting out below.
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    Daphne Howland/Retail Dive
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    Sephora selects 7 beauty brands for accelerator program

    Participants will receive mentorship, merchandising support, grants, investor introductions and the opportunity to sell in Sephora’s North America stores.

    By Tatiana Walk-Morris • Dec. 7, 2022
  • A massive gray storm cloud gathers on the horizon over a placid body of water.
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    petesphotography via Getty Images
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    Gartner: Uncertainty clouds chief marketer prospects for 2023

    Marketers might need to defend their independence internally as a cross-functional focus eats away at budgets that have struggled to bounce back.

    By Peter Adams • Dec. 7, 2022
  • Puffy clouds in a blue sky frame a storefront that says "Bed Bath & Beyond" in large dark letters.
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    Daphne Howland/Retail Dive
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    A look at Bed Bath & Beyond’s tumultuous year

    The distressed home retailer experienced a C-suite shakeout, strategy pivot and a board refresh as it continues to work on turning the business around.

    By Dec. 7, 2022
  • Prada storefront.
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    Kaarin Vembar/Retail Dive
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    Former LVMH exec to be named CEO of Prada

    Andrea Guerra will step into the role as Miuccia Prada and Patrizio Bertelli plan their succession.

    By Dec. 6, 2022
  • A Dollar General sign outside of a store.
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    Justin Sullivan via Getty Images
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    Dollar General takes $40M hit from delays in temporary warehouse openings

    The company had to use suboptimal distribution networks and pay more in fees due to slowdowns in returning shipping containers. 

    By Max Garland • Dec. 6, 2022
  • Branches with small buds jutting from the right point toward a blue Gap sign with white lettering, mounted on a beige stone building.
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    Daphne Howland/Retail Dive
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    Gap reaps benefits from lower air freight rates

    Retailers are growing more optimistic about freight-related tailwinds as rates become more favorable heading into the new year.

    By Kelly Stroh • Dec. 6, 2022
  • Close-up of a hand holding a phone against a dark green backdrop
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    Courtesy of Instacart
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    Instacart adds holiday tree same-day delivery

    The company is using its recently launched Big & Bulky fulfillment service to bring live and artificial trees to customers’ homes. 

    By Catherine Douglas Moran • Dec. 6, 2022
  • Neiman Marcus store in Friendship Heights, Maryland
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    Daphne Howland/Retail Dive
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    WHSmith swipes Neiman Marcus CFO

    Kevin Gotthard pivots to the convenience store space after a little over a decade at luxury retail brands Neiman Marcus and Ralph Lauren.

    By Elizabeth Flood • Dec. 5, 2022
  • Dick's Sporting Goods' House of Sport store concept
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    Permission granted by Dick's Sporting Goods
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    Dick’s Sporting Goods hires EVP of stores

    The former Best Buy exec has experience managing human resources and store operations.

    By Tatiana Walk-Morris • Dec. 5, 2022
  • Signage reading "Vans" adorns a light-colored building with curved windows. A leafy tree branch peeks out from the left.
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    Daphne Howland/Retail Dive
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    VF Corp. CEO departs unexpectedly

    The conglomerate is seeking a replacement for Steve Rendle, who was chief executive for nearly six years and at the company for nearly 25.

    By Dec. 5, 2022
  • Exterior shot of a Glossier logo on its storefront.
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    Courtesy of Glossier
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    LVMH, Glossier latest to sign charter to end racial bias in retail

    Now 42 retailers and brands have joined the Open to All initiative, which combats discrimination in shopping and at work in the industry.

    By Dec. 5, 2022
  • A red Burlington storefront says "ladies, mens, kids, baby, home, coats," as clouds billow overhead in a bright blue sky.
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    Daphne Howland/Retail Dive
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    Burlington navigates higher sourcing costs after ‘desirable’ closeout buys

    Product sourcing costs grew 13% from the previous quarter as the off-price retailer took advantage of excess supply.

    By Kelly Stroh • Dec. 5, 2022
  • A blurry figure walking into a store.
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    Courtesy of Amazon
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    Deep Dive

    Is Amazon done disrupting retail?

    The e-commerce giant is looking past the industry to expand its reach, and rivals have figured out ways to compete.

    By Dec. 5, 2022
  • Image of sponsored item on ecommerce website
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    Permission granted by Coveo
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    Sponsored by Coveo

    3 ways to use AI to drive significant ecommerce profits

    Can AI and machine learning boost sales and margins? The answer is absolutely "yes." Find out how.

    By Nicolas Darveau-Garneau, Chief Growth and Strategy Officer at Coveo • Dec. 5, 2022
  • Overview of AWS Supply Chain home page with "inventory risks for produce in the Pacific Northwest" typed in the search bar.
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    Courtesy of AWS Industries
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    Amazon launches supply chain visibility tool to help users pool data

    The cloud application, now in use by Whole Foods and Lifetime Brands, aims to help companies more quickly respond to changing market conditions.

    By Kelly Stroh • Dec. 2, 2022
  • Two people are sitting in black and white checked chairs wearing red outfits. Three surfboards are on the left.
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    Permission granted by Aviator Nation
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    Aviator Nation unveils first pop-up shop in New York

    More DTC brands are turning to physical storefronts to increase sales and market themselves to new customers.

    By Tatiana Walk-Morris • Dec. 2, 2022
  • Ulta storefront
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    Courtesy of Ulta
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    Ulta ‘uniquely positioned’ to weather inflation

    CEO Dave Kimbell said the retailer has seen no evidence of trading down and is benefiting from its wide array of price points.

    By Dec. 2, 2022