Gap losing global CMO

Gap, which got a kick start from marketing chief Seth Farbman, is now going to have to soldier on without him.

By Karen Talley • Dec. 4, 2014

Soon, retail holiday specials may not be so special

Shipping deals and price pressures can easily shape consumer expectations beyond the holidays.

By Daphne Howland • Dec. 4, 2014

Explore the Trendline➔

How retailers are thinking about in-store experience

Complementary shop-in-shops, age-appropriate experiences and integrated technology are just a few ways retailers are reworking stores to suit shoppers.

By Retail Dive staff

Brick-and-mortar among Cyber Monday winners

The record-smashing sales of Cyber Monday favored retailers providing omnichannel services, including in-store pickup.

By Daphne Howland • Dec. 4, 2014

Amazon adds food takeout, delivery to local services

The e-retail giant is quietly launching a resource of local services that could also include travel.

By Daphne Howland • Dec. 4, 2014

The New Black Friday: What the early numbers say about retail's big weekend

From sales to online traffic, retail observers can learn a lot from recent numbers behind this year's Black Friday and Cyber Monday. 

By Kelsey Lindsey • Dec. 3, 2014

L.L. Bean, Amazon, Saks most responsive Black Friday weekend

It was a mixed bag at retailers' call centers over the Black Friday weekend.

By Karen Talley • Dec. 3, 2014

Simon Property Group and eBay create 'connected mall'

EBay and mall manager Simon Property Group have rolled out a digital directory aimed at upping the shopping experience.

By Karen Talley • Dec. 3, 2014

One Kings Lane loses merchandising exec at inopportune time

For one online retailer, employee departure stings. 

By Karen Talley • Dec. 2, 2014

The 9 biggest hits and misses of Cyber Monday and Black Friday

Retailers were on edge with reports that Black Friday sales fell precipitously. But, thanks in part to mobile, things may not be what they seem.

By Daphne Howland • Dec. 2, 2014

Cyber Monday social conversations focus on 'deals' and 'sales'

Though strong early in the Thanksgiving weekend, Cyber Monday social media mentions dropped on Sunday. 

By Karen Talley • Dec. 2, 2014

Girl Scout cookies finally available online

Cookie lovers and Girl Scout troops alike have been waiting for this opportunity for years.

By Daphne Howland • Dec. 2, 2014

Cyber Monday sales up 8.1%: IBM

Mobile traffic and sales were up significantly, as they were throughout the Thanksgiving Day weekend.

By Daphne Howland • Dec. 2, 2014

Billabong rebuilding brick-and-mortar network

CEO Neil Fiske says he believes that physical stores are key to a retailer's brand.

By Daphne Howland • Dec. 2, 2014

Thanksgiving weekend sales fall 11%: NRF

Consumers started shopping earlier this holiday season, and may be holding out for even better deals than the weekend had to offer.

By Daphne Howland • Dec. 1, 2014

Is Cyber Monday just a myth?

Cyber Monday is a concept that has been around for more than a decade. But is it the monumental shopping day consumers think it is? 

By Daphne Howland • Nov. 29, 2014

Twitter launches Twitter Offers: Discounts claimed through tweets

Users can send the tweeted discounts directly to their credit or debit card after linking it with Twitter.

By Kelsey Lindsey • Nov. 26, 2014

'Frozen' beats out Barbie for top holiday toy spot

Barbie is having trouble competing with Disney’s movie sensation as sales of the iconic doll continue to fall.

By Daphne Howland • Nov. 25, 2014

Wal-Mart's chief merchandising officer departs

Duncan Mac Naughton joined Wal-Mart in 2009, where he started as chief merchandising officer of Wal-Mart Canada.

By Kelsey Lindsey • Nov. 25, 2014

Nike will sponsor US Olympic team through 2020

Team USA will be outfitted in Nike for games in Pyeongchang, South Korea, Tokyo, and Rio for the Summer, Winter, and Paralympic Games.

By Daphne Howland • Nov. 24, 2014

Retailers giving back this holiday season

For many retailers, it’s not just about racking up sales during this do-or-die time of year.

By Daphne Howland • Nov. 24, 2014

Report: Cyber Monday drives shoppers to stores

More than a third of shoppers will go to a physical store in search of Cyber Monday deals, according to a report by the International Council of Shopping Centers.

By Daphne Howland • Nov. 24, 2014

Old Navy gives a little in battle over plus-size apparel

The Gap Inc. brand has been criticized for charging women more than men for plus-sized jeans.

By Daphne Howland • Nov. 24, 2014

Black Friday: A quick-and-dirty guide for retailers

From its unusual origins to key statistics, here's everything you need to know about retail's big day. 

By Kelsey Lindsey • Nov. 21, 2014

Zappos opens first brick-and-mortar store

The e-commerce retailer has opened a 20,000 square-foot pop-up store near its Las Vegas headquarters.

By Daphne Howland • Nov. 21, 2014

Are retailers ruining Thanksgiving?

There are two kinds of retailers this year: Those making a point of being open on Thanksgiving and those making a point of being closed. But what is the better strategy?

By Daphne Howland • Nov. 19, 2014