Logistics


  • An Amazon delivery van made by Rivian sits in a neighborhood.
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    Courtesy of Amazon
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    Amazon cuts referral fees for some apparel sellers

    The retailer said the changes are meant to improve the speed of delivery and reduce total costs to serve.

    By Dec. 6, 2023
  • A bright yellow sign against a blue roof says "Best Buy" in bold black letters.
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    Daphne Howland/Retail Dive
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    Best Buy increases reliance on distribution centers for customer delivery

    By reducing the share of online orders shipped from stores, the retailer's employees can focus more on customer-facing services, its CEO said.

    By Max Garland • Dec. 6, 2023
  • Explore the Trendline
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    Igor Alecsander via Getty Images
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    Trendline

    Retail Dive's Outlook on 2022

    From continued supply chain challenges to the rise of social commerce, here's what Retail Dive is watching for in the year ahead.

    By Retail Dive staff
  • Walmart storefront sign.
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    Kaarin Vembar/Retail Dive
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    Walmart adding parcel stations for faster delivery, greater density

    The retailer plans to have more than 40 stations, described as mini post offices, in its stores by the end of 2023.

    By Max Garland • Nov. 27, 2023
  • Walgreens sign seen on January 2023
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    Michael M. Santiago via Getty Images
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    Walgreens to close some stores for Thanksgiving, joining retail trend

    The company’s decision was based in part on employee feedback, an executive said.

    By Ryan Golden • Nov. 21, 2023
  • A Timberland boot is shown on a store display, focused on the logo on its heel.
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    Matthew Eisman/Getty Images for Pandora Media via Getty Images
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    Timberland global brand president to step down

    Susie Mulder is leaving the VF Corp.-owned brand after two and a half years.

    By Laurel Deppen • Nov. 10, 2023
  • Artist rendition of new fulfillment center.
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    Courtesy of Walmart
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    Walmart, Amazon see gains in fulfillment pivots as holidays near

    The rival retailers are zeroing in on improved speed and efficiencies with changes to their e-commerce fulfillment strategies. 

    By Catherine Douglas Moran , Kelly Stroh • Nov. 9, 2023
  • A person holding wrapped gifts from Sur La Table.
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    Courtesy of Sur La Table
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    Sur La Table partners with Walmart GoLocal for same-day delivery

    The specialty cookware company will roll out the delivery service across the U.S. by mid-November — just in time for the holidays. 

    By Tatiana Walk-Morris • Nov. 1, 2023
  • A group of women's shoes, Vans, are displayed in a store.
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    Angela Weiss/Getty Images for Vans via Getty Images
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    VF Corp. launches transformation program as some of its key brands falter

    Vans remains a pain point for the apparel conglomerate and the company will appoint a new president for the brand as part of its refresh efforts.

    By Laurel Deppen • Nov. 1, 2023
  • A general view of atmosphere at the New York Magazine + Bloomingdale's celebration of the new Mitchell Gold + Bob Williams Shop-in-Shop at Bloomingdale's on March 8, 2018 in New York City.
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    Craig Barritt via Getty Images
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    Bankrupt Mitchell Gold and Ryder reach deal on undelivered products

    Customers would have to pay the logistics provider to release and deliver goods that in many cases were purchased, with shipping fees, months ago.

    By Oct. 30, 2023
  • Infinity sign made up of box, tree, and recycling bin icons
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    Permission granted by Fibre Box Association
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    Sponsored by Fibre Box Association

    Corrugated box industry cuts a box’s greenhouse gas emissions in half

    Corrugated boxes’ environmental impact substantially reduced, greenhouse gas emissions cut in half.

    Oct. 30, 2023
  • A UPS worker makes a delivery in Miami, Florida, in June 2023.
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    Joe Raedle/Getty Images via Getty Images
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    UPS to acquire Happy Returns from PayPal

    The logistics giant expects to leverage the tech firm’s software and operations expertise as it pushes for a frictionless reverse logistics experience.

    By Alejandra Salgado • Oct. 27, 2023
  • An Amazon drone takes flight.
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    Retrieved from Amazon on October 19, 2023
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    Amazon to integrate drones into fulfillment network for faster delivery

    Prime Air drones will deploy at same-day delivery sites rather than standalone facilities as the company scales its use of the emerging transportation method.

    By Max Garland • Oct. 23, 2023
  • Person sits on a couch shopping on an iPad next to a Christmas tree.
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    Anchiy via Getty Images
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    Etsy guarantees on-time delivery during the holidays

    The e-commerce company is offering full refunds for gifts not delivered by their estimated date.

    By Oct. 19, 2023
  • Walgreens signage is seen at a store on Court Street on January 05, 2023 in the Brooklyn Heights neighborhood of the Brooklyn borough in New York City.
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    Michael M. Santiago via Getty Images
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    Walgreens names ex-Cigna exec Tim Wentworth CEO

    Wentworth, who will become Walgreens CEO effective Oct. 23, is the former CEO of Express Scripts, the pharmacy benefit manager acquired by Cigna in 2018.

    By Rebecca Pifer • Oct. 11, 2023
  • The arms of a person wearing a striped shirt can be seen taking an envelope out of a box filled with clothes.
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    Courtesy of Stitch Fix
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    Stitch Fix to lay off 558 in Dallas as it carries out distribution center closures

    The apparel e-retailer said it may rehire some of those leaving as it shifts its focus to remaining facilities in Atlanta, Phoenix and Indianapolis.

    By Oct. 9, 2023
  • Woman checking packages on warehouse racks
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    zoranm via Getty Images
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    Sponsored by Deposco

    5 reasons why supply chain execs are buckling down on order accuracy for 2023 peak season

    How do your preparations for peak season compare to what other retail leaders are doing?

    Sept. 25, 2023
  • An "H&M" sign with red letters juts out from a building against a dramatic blue sky.
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    Daphne Howland/Retail Dive
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    H&M will expand return fees for online orders

    The fast-fashion retailer has begun charging customers in the U.S., U.K. and most of Europe, unless they belong to its free loyalty program.

    By Sept. 20, 2023
  • External shot of a Restoration Hardware storefront.
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    The image by wpktsfs is licensed under CC BY-SA 3.0
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    RH expects no interruption after supplier bankruptcy

    The home goods retailer’s CEO said the company doesn’t see any broader supply risks from potential distress among producers in the industry.  

    By Sept. 18, 2023
  • The exterior of a Walmart store at night
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    Courtesy of Walmart
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    Walmart expands Express Delivery to 10 pm

    The retailer’s Live Shopper feature lets customers make last-minute changes while their order is being fulfilled.

    By Sept. 13, 2023
  • REI marketing materials
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    Courtesy of REI
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    REI brings on Levi’s vet to lead merchandising team

    Jackie Major has joined the retailer as its new vice president of merchandise planning and inventory management.

    By Sept. 13, 2023
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    Sean Gallup via Getty Images
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    Amazon unveils end-to-end supply chain services

    Through Supply Chain by Amazon, sellers can have Amazon handle their logistics from manufacturers to customers.

    By Max Garland • Sept. 12, 2023
  • An inside look at a Dollar General distribution center.
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    Retrieved from Dollar General on September 05, 2023
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    Dollar General automates South Carolina distribution center

    The technology will enable the retailer to process thousands of additional SKUs from its warehouse and improve storage.

    By Alejandra Salgado • Sept. 11, 2023
  • Joann store.
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    Courtesy of Joann
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    Joann eyes $60M in product cost savings as suppliers offer concessions

    The craft retailer thinks it can cut $200 million in business costs, the bulk of which comes from its supply chain as inflation eases.

    By Sept. 11, 2023
  • Books-A-Million storefront in Bridgeport, West Virginia.
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    Courtesy of Books-A-Million
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    Books-A-Million to use Walmart GoLocal for same-day, next-day delivery

    The service will launch in the Midwest and Southeast, ultimately expanding in the coming weeks across all of the book retailer’s stores. 

    By Tatiana Walk-Morris • Sept. 7, 2023
  • An Amazon Prime delivery being made
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    Courtesy of Amazon
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    Amazon Shipping relaunches, offering sellers delivery on outside channels

    The service can deliver goods in two to five business days for shipments within the contiguous U.S.

    By Max Garland • Aug. 22, 2023