90-day delay of tariff payments does not include Trump administration duties on Chinese goods

Importers must demonstrate "significant financial hardship" to qualify for the temporary payment delay.

By Matt Leonard • April 21, 2020

Michaels launches contactless, same-day delivery

The craft retailer is among the latest to offer delivery options that support social distancing efforts during the COVID-19 pandemic.

By Tatiana Walk-Morris • April 20, 2020

Explore the Trendline➔

The state of retail returns

Retailers of all sizes are streamlining operations so customers can have a smooth return experience. 

By Retail Dive staff

DSW, Hy-Vee team up to sell shoes

Eventually, there will be shoe shops inside the Midwestern grocers' stores but the partnership launches first with a "digital experience."

By Jessica Dumont • April 17, 2020

Walmart reserves pickup hour for at-risk shoppers

The retailer is offering an early morning pickup option to assist customers who are more vulnerable to COVID-19. 

By Jessica Dumont • April 17, 2020

California approves Nuro's driverless vehicles to begin testing

Cities across the U.S. were seeing an uptick in interest in delivery robots and vehicles even before COVID-19 confined many people to their homes. 

By Chris Teale • Updated Dec. 29, 2020

COVID-19 wreaks havoc on inventories

Just when retailers had pared down thanks to a busy holiday season, merchandise is piling up again.

By Daphne Howland • April 14, 2020

Instacart aims to add flexibility, speed up grocery delivery

One new feature lets shoppers opt for the first available delivery time while another lets them place orders up to two weeks ahead. 

By Jessica Dumont • April 13, 2020

Amazon to pause its third-party shipping service

The e-commerce giant will suspend its Amazon Shipping pilot program starting in June.

By Emma Cosgrove • April 9, 2020

Imports reach 5-year low as COVID-19 hits demand and supply

Inbound containers fell more than 21% in March, per NRF estimates, as the pandemic disrupted manufacturing in China and closed stores in the U.S.

By Ben Unglesbee • April 8, 2020

At Home to offer contactless delivery

The service offering comes as retailers shift to delivery amid coronavirus containment measures. 

By Tatiana Walk-Morris • April 2, 2020

7-Eleven offers free delivery for app users

A contactless delivery option is available for consumers taking advantage of the temporarily waived fees during the coronavirus pandemic.

By Tatiana Walk-Morris • March 31, 2020

The unsung customer-loyalty hero? The post-purchase experience

See how brands can re-imagine the post-purchase experience to create loyal customers globally.

March 27, 2020

Walmart, Sam's Club offer rent relief to in-store tenants

The corporation is also moving to pay suppliers faster as supply chains feel the impact of COVID-19.

By Daphne Howland • March 26, 2020

The apparel industry had an inventory problem before coronavirus. What now?

Universal recommendations are hard to come by for "nonessential" retailers and wholesalers. But some trends are starting to surface.

By Emma Cosgrove • March 26, 2020

AxleHire introduces no-touch tech for delivery signings

The move comes as consumers practice social distancing and shift to online shopping.

By Tatiana Walk-Morris • March 24, 2020

E-commerce pulls back amid pandemic precautions

It seems like digital sales should benefit retailers during a global disease outbreak. For many, health and safety concerns extend to those operations too.

By Daphne Howland • March 20, 2020

Costco brings big and bulky delivery in-house with $1B acquisition

The retailer has contracted out some deliveries to Innovel since 2015. But as its main client, Sears, began to decline, Costco saw an opportunity. 

By Morgan Forde • March 18, 2020

Amazon hires 100K, opens 75K additional roles as COVID-19 surges demand

E-commerce has boomed as consumers worldwide practice social distancing and self-quarantining, leading e-tailers to amp up their supply chains to cope.

By Shefali Kapadia • Updated April 13, 2020

What 5 retail industry leaders are saying about coronavirus

While it's still not clear the total impact COVID-19 will have on retail, industry leaders met to talk about solutions and potential fallout in the sector. 

By Kaarin Moore • March 13, 2020

What tech and metrics do you need for omnichannel?

A modern order management system will have most of the data needed to measure success. However, some operations will require more creativity.

By Matt Leonard • March 12, 2020

Costco: It could take weeks to reach routine supply chain operations

The COVID-19 outbreak is impacting multiple parts of the retailer's supply chain, not just its procurement and in-store operations.

By Matt Leonard • March 9, 2020

Target's tech for store-based fulfillment operations is ready to scale

Machine learning and robotics will allow the retailer to fulfill digital orders from stores and avoid stockouts, executives detailed in an investor presentation.

By Emma Cosgrove • March 5, 2020

Amazon launches faster same-day delivery with mini-fulfillment centers

The new centers will enable fulfillment, sortation and delivery under one roof, allowing Amazon to bypass the traditional middle mile journey.

By S.L. Fuller • March 4, 2020

J.C. Penney expands curbside pickup to 50 more stores

The struggling retailer is introducing its Style to Go service to additional locations as part of its "plan for renewal." 

By Tatiana Walk-Morris • March 3, 2020

Virginia legislature clears way for Amazon delivery robots

The legislature approved a bill that would allow electric personal delivery robots of up to 500 pounds to operate on sidewalks and road shoulders.

By Chris Teale • Feb. 27, 2020