Shopping apps hit record 2.8M installs on Black Friday: report

Companies spread out deals in the weeks leading up to Black Friday which resulted in a surge of first-time installs of retail apps. 

By Tatiana Walk-Morris • Dec. 1, 2020

Black Friday foot traffic down more than 52%

Many shoppers stayed home and made their purchases online as the COVID-19 pandemic rages.

By Ben Unglesbee • Nov. 30, 2020

Explore the Trendline➔

How retailers can win over shoppers during the holidays

Retailers are pulling all the levers to drive loyalty during the industry’s all-important quarter.

By Retail Dive staff

Winners and losers of Black Friday 2020

Online sales, curbside and store pickup all surged as a sales event defined by the pandemic took shape. 

By Ben Unglesbee • Nov. 28, 2020

Black Friday 2020 online sales on pace to grow as much as 42%

While COVID-19 rages across the U.S., consumers are staying home — but still shopping. 

By Ben Unglesbee • Nov. 27, 2020

Ahead of Black Friday, retailers brace for online returns

Companies have been proactive in preparing for a season where e-commerce is king. Will it be enough? Seven experts weigh in.

By Caroline Jansen • Nov. 25, 2020

Walmart illuminates holidays with drone light show

The retailer's latest experiential activation was crafted with the socially distanced, contactless needs of the pandemic era in mind.

By Aaron Baar • Nov. 24, 2020

Foot Locker debuts '12 Days of Greatness' holiday capsule collections

The retailer collaborated with streetwear designers in a celebration of basketball culture as it continues efforts to reach out to sneakerheads. 

By Tatiana Walk-Morris • Nov. 24, 2020

In late and loose forecast, NRF predicts holiday growth of 3.6% to 5.2%

An unprecedented level of uncertainty from the surging pandemic, the weak economy and the presidential election led the group to cover a few bases.

By Daphne Howland • Nov. 24, 2020

TJX retailers launch ‘Carol for a Cause’ holiday campaign

In an effort to raise money for Feeding America, the brands are encouraging consumers to use Instagram Reels to record videos of themselves caroling.

By Tatiana Walk-Morris • Nov. 23, 2020

With relatively few stores, Amazon touts holiday pickup options

The e-commerce giant is suddenly at something of a disadvantage as fulfillment promptness remains a worry.

By Daphne Howland • Nov. 23, 2020

Predictions to help navigate the 2020 holiday shopping season

Future holiday shopping seasons will likely have more in common with 2020 than with 2019, writes Euromonitor International's Amanda Bourlier.

By Amanda Bourlier • Nov. 23, 2020

What the pandemic has cemented about Gen Z

Marketing to young shoppers this holiday season will look different — and create different winners — but much of their core values have stayed the same.

By Cara Salpini • Nov. 23, 2020

Study: Two-thirds of shoppers concerned about holiday data breaches

The COVID-19 pandemic has forced reluctant shoppers to spend online, but many remain concerned about cybersecurity risks.

By Tatiana Walk-Morris • Nov. 19, 2020

Simon malls to serve as drop-off return locations

With a heavily online holiday season ahead, the mall owner has partnered with Narvar to accept returns from about two dozen brands.

By Tatiana Walk-Morris • Nov. 19, 2020

Walmart doubles number of personal shoppers for the holidays

The big-box retailer has over 150,000 associates dedicated to filling orders, including grocery.

By Tatiana Walk-Morris • Nov. 19, 2020

Amazon announces early Black Friday deals

The company is also offering Alexa-exclusive savings, which customers can access by asking, "Alexa, what are my deals?" 

By Tatiana Walk-Morris • Nov. 18, 2020

Target steals more market share as same-day channels grow 217% in Q3

The retailer posted banner numbers across the board as consumers leaned on its digital-first services, and flocked to its stores, too.

By Ben Unglesbee • Nov. 18, 2020

Facebook debuts shoppable livestreams with Anne Klein

The social network kicked off a four-part "Celebrate the Holidays" series of live shopping events with the fashion company.  

By Tatiana Walk-Morris • Nov. 17, 2020

Walmart sales gains slow in Q3 but remain strong ahead of the holidays

The retailer's sales rose 6.2% in the U.S. thanks to higher ticket values as visits slowed. 

By Ben Unglesbee • Nov. 17, 2020

Nordstrom brings Santa visits virtual

Customers can video call with Santa, for a fee, or deliver letters to the department store's locations in person or via curbside pickup.

By Tatiana Walk-Morris • Nov. 17, 2020

5 ways retailers have adapted to a Black Friday unlike any other

Curbside sales, staggered discounts, websites that hold your place in line — retailers are reinventing Black Friday for a pandemic. 

By Ben Unglesbee • Nov. 16, 2020

Alibaba draws $74B in sales during 11.11 shopping event

The Global Shopping Festival, which spanned 11 days this year, attracted about 800 million consumers and more than 250,000 brands.

By Tatiana Walk-Morris • Nov. 13, 2020

Dick's Sporting Goods debuts '10 Days of Black Friday'

The retailer introduced mobile checkout and return stations and has a plan to manage lines to alleviate shopping concerns due to COVID-19. 

By Tatiana Walk-Morris • Nov. 13, 2020

October's deal blitz set the stage for the holidays with online spending surge

Led by Amazon's Prime Day, online sales spiked 50% in the third week of the month while spending across retail rose 6%, Deloitte said. 

By Ben Unglesbee • Nov. 13, 2020

Retail Therapy: Whole Foods, Progressive partner to 'insure' a bad Thanksgiving

With the holiday looking different this year — and many embarking on cooking the meal for the first time — the two teamed up to help with kitchen mishaps.

By Caroline Jansen • Nov. 13, 2020