E-Commerce


  • Chewy, fulfillment center, conveyor belt
    Image attribution tooltip
    Permission granted by Chewy
    Image attribution tooltip

    Chewy’s sales jump despite challenging economic environment

    The pet e-commerce company reported a gross margin decline in Q1 but remained positive about its full-year outlook.

    By Dani James • June 13, 2025
  • A brand image of Ebay's live shopping tour
    Image attribution tooltip
    Courtesy of EBay
    Image attribution tooltip

    EBay takes live shopping on tour

    The company will bring live shopping and collector-focused experiences to cities spanning the U.S. to showcase collectibles, luxury goods, sneakers and apparel.

    By June 12, 2025
  • Shot of a young woman relaxing on the sofa and using a credit card with a digital tablet Explore the Trendline
    Image attribution tooltip
    gradyreese via Getty Images
    Image attribution tooltip
    Trendline

    What's shaping the e-commerce landscape?

    From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

    By Retail Dive staff
  • Image of a screen featuring Walmart's Sparky.
    Image attribution tooltip
    Courtesy of Walmart
    Image attribution tooltip

    Walmart debuts Sparky, its generative AI assistant for customers

    Joining Wally, an AI assistant for merchants, Sparky will summarize reviews for customers and help shoppers plan purchases.

    By June 10, 2025
  • A blurry figure walking into a store.
    Image attribution tooltip
    Courtesy of Amazon
    Image attribution tooltip

    Amazon confirms layoffs in books business

    A move to streamline some roles affects fewer than 100 people and doesn’t reflect downsizing in the books organization, the company said.

    By June 9, 2025
  • Peloton Bike+
    Image attribution tooltip
    Courtesy of Peloton
    Image attribution tooltip

    Peloton launches peer-to-peer resale platform

    The exercise company launched a beta version of Peloton Repowered in select metro areas, offering special discounts to buyers and sellers. 

    By Dani James • June 4, 2025
  • A black store banner reads "Victoria's Secret."
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Victoria’s Secret shuts down website in response to security incident

    Although stores are open, the company has also halted some in-store services as it works to fully restore operations. 

    By May 29, 2025
  • A large cardboard box sits on a welcome mat on the front porch of a house.
    Image attribution tooltip
    Courtesy of Amazon
    Image attribution tooltip

    Origins expands to Amazon’s premium beauty store

    The e-commerce giant has been bulking up its beauty offering by adding brands like Too Faced, Estée Lauder and Clinique to its lineup.

    By Howard Ruben • May 27, 2025
  • A Nike storefront at The Grove shopping center in Los Angeles, California.
    Image attribution tooltip
    Cara Salpini/Retail Dive
    Image attribution tooltip

    Nike to return to Amazon, raise prices

    The sportswear giant will sell on the U.S. site after six years away. Meanwhile, prices are going up for many of its footwear products.

    By May 27, 2025
  • In this photo illustration, the Temu app is displayed on a smartphone on Feb. 4, 2025 in San Anselmo, California.
    Image attribution tooltip
    Justin Sullivan via Getty Images
    Image attribution tooltip
    Deep Dive

    How lower China tariffs will affect direct-to-consumer imports

    Temporarily reduced duties likely won't be enough to stop ongoing shifts among de minimis-reliant supply chains, experts said.

    By Max Garland • May 27, 2025
  • Exterior of a Pottery Barn store in Bethesda, Maryland
    Image attribution tooltip
    Caroline Jansen/Retail Dive
    Image attribution tooltip

    Pottery Barn plans to expand to the UK this fall

    In addition to an e-commerce presence in the region, the home furnishings retailer will also offer its personalized design services.

    By Tatiana Walk-Morris • May 20, 2025
  • A person goes live on TikTok for QVC Group
    Image attribution tooltip
    Courtesy of QVC Group
    Image attribution tooltip

    QVC Group plans reverse stock split, voluntary delisting

    As a result of the reverse stock split, the company doesn’t expect it will meet the continued listing requirements of the Nasdaq Capital Market.

    By May 16, 2025
  • A rendering of Wayfair's large-format store in Yonkers, New York.
    Image attribution tooltip
    Courtesy of Wayfair
    Image attribution tooltip
    Column

    The Weekly Closeout: Kohl’s plans to refinance, Wayfair expands large-format concept

    The department store intends to refinance with a $360 million offering of new senior secured notes, while the home goods retailer said another larger store is on the horizon.

    By Retail Dive Staff • May 16, 2025
  • ThredUp cleanout bag.
    Image attribution tooltip
    Courtesy of ThredUp
    Image attribution tooltip

    ThredUp overhauls resale service, slashes fees

    The recommerce company is taking an open-source approach, eliminating fees for branded resale shops and broadening access to its partner network.

    By Tatiana Walk-Morris • May 14, 2025
  • People walking down the street.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Why retail’s e-commerce disruption era is over

    Brick-and-mortar stores drive the vast majority of core retail sales, and that won’t change any time soon, according to a report from commercial real estate firm Colliers.

    By May 12, 2025
  • Wayfair's Wilmette store.
    Image attribution tooltip
    Courtesy of Wayfair
    Image attribution tooltip

    Wayfair’s customer base continues to shrink as revenue remains flat in Q1

    Executives remained optimistic about the online retailer’s ability to weather tariff pressures, touting its marketplace structure.

    By May 2, 2025
  • A worker wearing a mask and gloves stands outside of an Amazon Prime van containing packages.
    Image attribution tooltip
    JasonDoiy via Getty Images
    Image attribution tooltip

    Amazon could gain share under tariffs, as it did during the pandemic, CEO says

    The e-commerce giant is “pretty maniacally focused” on keeping prices low, CEO Andy Jassy told analysts Thursday.

    By May 2, 2025
  • A large cardboard box sits on a welcome mat on the front porch of a house.
    Image attribution tooltip
    Courtesy of Amazon
    Image attribution tooltip

    Amazon teases July Prime Day

    The announcement comes amid a report that sellers are backing out of the sales event due to tariff costs.

    By April 29, 2025
  • A person holds a credit card and sits with a laptop on her lap. The screen is open to show a shopping website.
    Image attribution tooltip
    FG Trade via Getty Images
    Image attribution tooltip

    Online retailers in the US spent an average of $400k on AI last year

    Despite aiming that investment at customer experience, 30% of executives told Storyblok that the tech only slightly improved the shopper’s experience.

    By Tatiana Walk-Morris • April 29, 2025
  • Radar: Geolocation and the Customer Journey on a blue gradient background
    Image attribution tooltip
    Alyssa Eckel-Martin/Retail Dive
    Image attribution tooltip
    Sponsored by Radar

    [Podcast] Geolocation and the Customer Journey

    Find out how geolocation tools bridge the gap between physical and digital shopping.

    By Retail Dive's studioID • April 28, 2025
  • A DHL aircraft on a tarmac with branded cargo boxes in the forefront
    Image attribution tooltip
    Courtesy of DHL
    Image attribution tooltip

    Etsy to customers: Buy local, avoid tariffs

    The global marketplace has advice for consumers and sellers alike, but warns that U.S. trade policy is sure to change again in coming days and weeks.

    By April 18, 2025
  • The interior of an Under Armour store in Houston, Texas.
    Image attribution tooltip
    Brandon Bell via Getty Images
    Image attribution tooltip
    Column

    The Weekly Closeout: Small businesses sue over tariffs, Under Armour adds PE exec to board

    A group of small businesses banded together to challenge the Trump administration’s authority to levy tariffs, while the athletics retailer added a board director from Sycamore Partners.

    By Retail Dive Staff • April 18, 2025
  • Butcherbox
    Image attribution tooltip
    Courtesy of Butcherbox
    Image attribution tooltip

    Target beefs up online grocery offerings with ButcherBox partnership

    The tie-up with the direct-to-consumer online meat seller underscores Target’s focus on expanding its grocery offerings.

    By Peyton Bigora • April 11, 2025
  • Image attribution tooltip
    Courtesy of eBay
    Image attribution tooltip

    EBay taps AI to make listing easier for sellers on mobile

    The marketplace is continuing to build on creating a seamless listing experience with new mobile AI tools.

    By April 10, 2025
  • A person wearing sunglasses pushes a baby in a store cart.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    At brick-and-mortar powerhouse Walmart, e-commerce turns profitable

    The retail giant isn’t immune to tariff fallout but is maintaining its outlook, in part because it sees market share opportunity, executives said Wednesday.

    By April 10, 2025
  • The outside of an Amazon facility.
    Image attribution tooltip
    hapabapa via Getty Images
    Image attribution tooltip

    Amazon pilots AI app feature that can buy items from third-party sites

    Buy for Me can purchase eligible products from third-party sites without customers leaving the Amazon Shopping app.

    By Bryan Wassel • April 10, 2025