Oracle: More retailers need innovation labs

Oracle Retail's Directory of Technology Strategy underlines the necessity of innovation labs to stay ahead the changing times.

By Davide Savenije • Jan. 28, 2013

Consumers spent 525% more time using retail apps in 2012

Consumers spent almost six times as much time on retail apps this December compared to last year.

By Davide Savenije • Jan. 28, 2013

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Research: Retailers to spend $55B on mobile marketing by 2015

After spending $28 billion in 2013, mobile marketing will continue to grow, according to Juniper Research.

By Wendy Parish • Jan. 25, 2013

Personalized shopping is nice, but most consumers value service more

An Oracle survey downplays the clamor for more personalized shopping while service and experience satisfy customers.

By Joan Brodecki • Jan. 24, 2013

Customer service improving for top internet retailers

In an annual study from The E-tailing Group, online retailers across the board are improving their customer service.

By Joan Brodecki • Jan. 23, 2013

Will Target's Snack Bowl app make consumers hungry?

Target launched its new Snack Bowl app to entertain consumers while marketing Super Bowl snacks and foods.

By Joan Brodecki • Jan. 23, 2013

Is Pinterest the new retail marketing miracle?

The social media site is attracting amazingly successful advertising from major brands and retailers.

By Joan Brodecki • Jan. 23, 2013

Target edges ahead with Web-exclusive brands

Target is taking a new direction to differentiate itself from other online retailers in the form of six online-only brands debuting  in clothing and home products.

By Joan Brodecki • Jan. 22, 2013

3 tech trends stand to reshape the retail world

Despite an earlier-than-ever holiday season, retailers show the least amount of sales growth since 2008, thanks to these tech developments.

By Joan Brodecki • Jan. 22, 2013

Amazon beats out luxury sites on customer satisfaction

Coach, Inc. and Tiffany & Co. offer products with status appeal, but they fall short in satisfaction, according to Foresee's index.

By Joan Brodecki • Jan. 17, 2013

OfficeMax gives Go Daddy an in-store presence

The effort will target small-to-medium-sized business customers.

By Joan Brodecki • Jan. 17, 2013

eBay and PayPal anticipate exceeding $20 billion in 2013

After surpassing estimates in 2012, eBay and PayPal both have big ambitions for 2013.

By Joan Brodecki • Jan. 17, 2013

Mobile sales estimated to reach $31 billion by 2017

While sales are expected to double by 2017 in mobile commerce, e-business professionals and retailers need to know a few things about mobile shopping.

By Joan Brodecki • Jan. 16, 2013

Major retailers see $52.5 million from mobile commerce over the holidays

According to Branding Brand, their mobile sites brought in 77 million unique visitors over the holiday season.

By Joan Brodecki • Jan. 15, 2013

Facebook's new search engine could prove very beneficial for retailers

Graph Search could be highly desirable for retailers, thanks to personalized searches for consumers.

By Joan Brodecki • Jan. 15, 2013

PayPal now accepted at 23 more U.S. retailers

Hoping to broaden their presence beyond the online market, PayPal has expanded its usage to 23 major retailers across the country.

By Joan Brodecki • Jan. 15, 2013

Target's relationship with Radio Shack fizzles, making room for a new mobile provider

Brightstar and MarketSource will assume responsibilities for Target's mobile market after recent negotiations failed.

By Joan Brodecki • Jan. 15, 2013

Retail survey shows dramatic online growth, but analyst anticipates a peak

Is 20% the magic ceiling for online shopping's importance to retailers?

By Brian Warmoth • Jan. 14, 2013

Barnes & Noble faces closures in the shadow of online retail

Barnes & Noble struggles to keep pace with digital power houses like Amazon and Apple, forcing the company to consider downsizing their operations.

By Joan Brodecki • Jan. 11, 2013

Walmart gets iPhone 5 with no contract and unlimited data this week

The retail kingpin will bolster its Straight Talk wireless services with iPhone 5's and 4's starting at $45 dollars per month without contracts.

By Joan Brodecki • Jan. 10, 2013

Former Best Buy exec finds a new home with LivingSocial.com

After leaving Best Buy in May, Barry Judge has signed on as LivingSocial.com's new chief marketing officer.

By Joan Brodecki • Jan. 10, 2013

Gymboree hires a new CEO causing movement within the Gap brand

Gymboree hired former Gap president Mark Breitbard to replace interim CEO Kip Garcia, effective Jan. 14.

By Joan Brodecki • Jan. 10, 2013

Kmart hopes big-name celebrities will boost apparel sales

Maroon 5's Adam Levine and Nicki Minaj are stepping in after Kmart's 3.8% sales decline.

By Joan Brodecki • Jan. 10, 2013

Holiday shopping numbers may cause retailers to rethink early deals

Early sales surges may prove to have done long-term damage extending into the holiday season.

By Joan Brodecki • Jan. 9, 2013

Almost half of smartphone users do mobile shopping research

With the onslaught of the mobile web with consumers,  45% of consumers are researching products with their smartphones via the mobile web, but only 23% actually make purchases from their devices.

By Joan Brodecki • Jan. 9, 2013